Zeeland Nails And Spa

+1 616-931-7136

211 W Main Ave, Zeeland, MI 49464 United States of America

Open Today: -

Quick Facts About Zeeland Nails And Spa

Zeeland Nails And Spa has both strengths and weaknesses based on the comments provided.

One of the strengths mentioned is the nail technician named Sang (or Sam), who is described as gentle, thorough, and skillful in creating pretty nails. This suggests that the salon has talented staff members who can deliver high-quality service. Additionally, commenters appreciate the cleanliness and relaxing atmosphere of the salon, even during busy times. This indicates that the salon maintains a pleasant ambiance and prioritizes cleanliness, which can enhance the overall customer experience. Furthermore, the positive comments about the friendly staff highlight the salon's customer service, which plays an important role in creating a positive environment for clients.

However, there are some weaknesses that can be identified. One commenter mentions that after paying $90 for a nail service, the gems on their nails started falling off on the second day, and several nails even came off completely by the 11th day. This indicates a lack of durability and quality in the nail services provided. Another negative experience mentioned is with a nail technician named Jessica. The commenter describes a rushed service, unhygienic practices, and a lack of attention to detail. This suggests that not all staff members may provide the same level of service and professionalism, which can be seen as a weakness of the salon.

In addition, a commenter mentions that their wife's nails were not done well, with a thick and chunky appearance. This suggests that there may be inconsistencies in the quality and execution of nail services offered at Zeeland Nails And Spa. The commenter also criticizes the pricing, stating that $50 is too high for a subpar nail service. This indicates a potential weakness in the salon's pricing strategy, as customers may feel that they are not receiving satisfactory value for their money.

Furthermore, a negative experience is mentioned where a customer's daughter had her nails done for a special event but was disappointed with the results. She reached out to the salon for correction, but they only made minimal fixes rather than providing a satisfactory solution. This indicates a potential weakness in addressing customer concerns and ensuring customer satisfaction. Another commenter expresses a positive experience as a walk-in customer, mentioning that the salon was accommodating and the nail technician was patient. This implies that the salon is capable of providing good service to walk-in clients.

Overall, Zeeland Nails And Spa has strengths in terms of talented technicians like Sang (or Sam), a clean and relaxing environment, and friendly staff. However, weaknesses can be identified in terms of durability and quality issues, inconsistency in the execution of services, potential pricing concerns, and limitations in addressing customer concerns. These weaknesses should be addressed to improve the overall customer experience and ensure customer satisfaction.

Best TL Reviews

SANG (Sam?) is my go to.

He is Gentle, thorough and does my nails so pretty♥️

The salon is CLEAN! Relaxing! Even when it’s busy, it still seems quiet and relaxing. The staff there are so nice. Pricing is the same at most places, so why go anywhere else?!

Paid $90 for my nails. The first day, they were gorgeous. Second day, the gems started falling off. By day 7 all the gems were off and two of the nails were coming up from the base. Today is day 11 and three nails have completely come off from the base, one almost ripping my pinky nail off. $90 to have nice nails for literally one day. I used to be a loyal customer but I won't be returning.

The first time I went there, I had a great experience. The tech took her time and paid attention to detail. The 2nd time, I had a nail tech named Jessica, who stated that it wasn’t busy all day and then was all of a sudden in a rush when she noticed more and more customers coming. They said they had an appointment available and if they didn’t think they’d have time, they could have had me reschedule. The other thing that turned me off is she was putting trash in the water of the foot bath as my foot was still in there. And she continued to do this when I was soaking my nails in the water. She’s put the dead skin in the soak off bowl with my hand still in there and she’d do the same with the clippers. She’d use that water to clean the clippers. She didn’t bother to shape my toenails and there was a lot of leftover nail polish and I had to make a special request for her to remove the excess nail polish. For $70, I was hoping to have some what of a decent experience.

My wife went here to get here nails done, She doesn't like to cause a scene, Me on the other hand (pun intended) I love making a scene. They charged her 50 dollars for these monstrosities. LIKE WHERE DO YOU GET OFF WITH charging people 50 dollars to mess up their nails, My wife did say the people were nice. if thats worth any money. now for the technical part, they are shaped funny, Not blended well, they are chalky and polish wasn't smooth had some lumps. the nails were fat and rounded. (im no nail expert but when she gets her nails done the nails arent supposed to be thick and chunky.)

NOT Happy!

My daughter and friend had their nails done for homecoming. Her nails didn’t turn out like she wanted, so she called and was told to come in so they could fix them. They took her in right away, but just re-brushed 2 nails and sent her on her way.

Uneven lengths and cuticles look like they were hacked up with a butcher knife.

Not recommended!!!!!

I needed a walk-in appointment ASAP because I ended up getting the day off for a special events and didn't think I was going to go so I never made a nail appointment anywhere in town. Of course it's Saturday morning and I'm calling every single place to see if any of them are taking walk-ins today and a lot of them are telling me that they're busy and sorry that they're all booked up but Zeeland Nail and Spa came through and got me in. They were very nice when I called in the morning and said that they would be accepting walk-ins after 1 and I arrived and I was able to sit down and pick my color within three minutes of walking into the establishment. My Nail Tech was very nice and patient with me because the color I had picked wasn't in the stocked and then another color I had pick didn't turn out to be the same shade as it was on the plastic now and she was very patient with me choosing colors. She did a great job with buffing my nails and making my nails short. I have to have them short due to my job and she did a great job in asking and checking many times if they were short enough to my preference.

My tootsies have never felt this god damn good in my life. I entered the shop in a virginal state, and left a new man. I’m sorry to woman who had to deal with my feet, but thank you anyway.

This picture is a week after I got my nails done. Zeeland nails is the best! Great attention to detail. All of the techs are awesome about listening and following through with exactly what they client wants.