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Groom Kings

+1 302-744-9444
331 W Loockerman St, Dover, DE 19904 United States of America
Open Today: 08:30 AM - 06:00 PM

Quick Facts About Groom Kings

Groom Kings Place has received mixed reviews from customers, with both positive and negative experiences reported. In order to properly analyze the strengths and weaknesses of the establishment, the comments provided will be examined in detail.
Strengths:
1. High-quality haircut and beard trim: Multiple customers commented on the excellent job the barbers at Groom Kings Place did in styling their hair and trimming their beards. They praised the professional and skilled approach of the barbers, highlighting their ability to transform the customers' appearance.
2. Friendly and accommodating service: Several customers appreciated the welcoming and accommodating nature of the staff at Groom Kings Place. They noted that even without an appointment, they were still able to receive services promptly. This indicates that the barbers prioritize customer satisfaction and offer flexibility in their schedules.
3. Professionalism and attention to detail: One customer specifically praised a barber named Maj for his professionalism and attention to detail. They were impressed by the barber's thoroughness in asking questions to ensure that the haircut was done according to their preferences, which is crucial for customer satisfaction.
4. Skilled barber specializing in razor beard trims: Another customer mentioned Abbie, an outstanding barber who specializes in using a razor for beard trims. This highlights the establishment's capability to cater to specific grooming needs and attract customers seeking specialized services.
Weaknesses:
1. Long wait times and time management issues: One dissatisfied customer reported a lengthy wait of 2.5 hours for a simple shape-up haircut due to poor time management by a barber. The reviewer also noted that during the wait, the barber seemed more focused on conversation rather than cutting hair efficiently.
2. Inconsistent and subpar haircuts: Several negative reviews mentioned issues with the quality of haircuts at Groom Kings Place. One customer specifically mentioned a barber named Norman who failed to deliver a fade on the sides and did not fulfill the requested hairstyle. This inconsistency in haircut quality raises concerns about the skill levels of the barbers.
3. Poor hygiene and cleanliness: A highly critical review described the establishment as "disgusting," with hair scattered and clippers and equipment appearing unclean. This lack of cleanliness raises concerns about the maintenance and sanitation standards of Groom Kings Place.
4. Questionable pricing and additional fees: A dissatisfied customer was surprised by the price they were charged for their haircut. They also criticized the addition of a late-night fee, which they believed to be unjustified. This suggests a lack of transparency or consistent pricing policies.
Overall, the strengths of Groom Kings Place lie in its ability to provide high-quality haircuts and beard trims, as well as accommodating and friendly service. Customers appreciate the professionalism and attention to detail of certain barbers. However, the establishment faces weaknesses such as long wait times, inconsistency in haircuts, poor hygiene standards, and questionable pricing practices. These weaknesses present areas for improvement to ensure a more positive and consistent customer experience.


Best TL Reviews

My husband walked in looking like a fuzz ball. When Maz was done with him he looked like a brand new man. 10/10 would recommend you use this shop for your fuzz ball maintenance
Booker I believe is his name, did an excellent job. I didn't have an appointment but it was early and he took me. Great job. I give him 10+.
First time there for a beard trim and hair cut. Great cut and beard trim!!! #fresh #to #death ????????
When I come in there's only 1 barber left so I see if he can take me he said he could but he has 1 ahead of me so I go ahead and wait. Tell me how it took 2 and a half hours to give a guy a simple shape up its crazy. Meanwhile the whole time I'm waiting he is just talking the whole entire time I don't think there was a time when he actually focused on cutting the guys hair. After he finally got done with cutting the one guys hair I sit down on the chair and tell him I want a skin fade cut a inch off the top and just trim up my beard. Tell me how he doesn't even give me a skin fade he doesn't even trim up my beard and the icing on the cake there's a whole patch of hair missing. I don't think ill ever advise someone to come here it was just a awful experience.
Maj was awesome! He was very professional and asked many questions to ensure that my haircut was done the way I wanted it done. That was very important to me. I was not expecting the cost to be as high as it was, but I will definitely be coming back.
Abbie is an outstanding Barber and business owner. New to the area, I was looking for skilled barber that uses a razor for beards and found the right one! Highly recommend.
PLEASE READ BEFORE GOING HERE!! DO NOT GO HERE EVER!! I’ve been looking a for a good place to get a skin fade for months, every place I go has 4-5 stars and great reviews but gives absolutely terrible haircuts and this one is the worst out of all of them. I called in advance to see if they had any slots open, I was told yes and to come in and call when I got there. I did exactly that but come to find out the person I talked to decided he was just done working for the day and left. So when I arrived I called the number I did before and nobody answered so I went inside and told the other “barbers” that I was told to call when I got there. They told me the guy is upstairs, so I went and knocked and nobody answered. I went back down the first floor and told them he didn’t answer. They said he must have left. One of the “barbers” said he’d cut my hair but I’d have to wait until he was done with the next guy. So I waited for an hour. FINALLY my time to get my haircut comes and I sit down and tell the guy I wanted a skin fade and an inch off the top. Pretty simple request, right? This “barber” had absolutely no business cutting anyone’s hair. First he didn’t even give me a skin fade, he gave me some janky a** crooked, uneven “fade”. Someone who has never cut hair could have done a better job. Second, he cut the top of my head shorter then the sides so now I look all kinds of messed up. I normally never leave reviews anywhere but this the was the absolute worst experience I have ever had. The place is disgusting, there is hair everywhere, it looks like they haven’t mopped in 5 years and all of their clippers and equipment is disgusting. After a long 45 minutes of getting my haircut, finally it’s over and I look in the mirror and I am absolutely baffled that a so called “barber” could give this bad of a haircut. At this point I just want to leave so I asked him how much, he said $30! He said it’s usually $25 but he’s adding a late night fee of $5 because it’s late. It was 6:50 when I left, there online site says they close at 7. Yeah that makes a lot of sense. This dude literally made up some bogus a** fee because he felt it was late. I don’t think any of them are licensed barbers. PLEASE NEVER GO HERE. EVER!
I've come here many times. I actually get decent haircuts. But this time, I'm upset with my cut. The guy Norman, upstairs, said that he would do a fade on the sides. I asked him for a frohawk with a curly top. Its a classic cut these days so I figured that he would know what it looks like. To my horror, my sides weren't faded in and it basically looks like a got a trim instead of a cut. I should've just stayed downstairs. The barbers downstairs are definitely better.

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Groom Kings Info

Amenities

Accessibility
  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
Planning
  • Appointments recommended

Today

Opening Hours

Monday 08:30 AM - 06:00 PM
Tuesday 08:30 AM - 06:00 PM
Wednesday 08:30 AM - 06:00 PM
Thursday 08:30 AM - 06:00 PM
Friday 08:30 AM - 06:00 PM
Saturday 08:08 AM - 06:00 PM
Sunday 08:08 AM - 06:00 PM

How to go there

Location