Quick Facts About Le's Nails and Spa
Le's Nails and Spa place has several strengths and weaknesses based on the comments provided. Here is an analysis of the strengths and weaknesses of the salon:
Strengths:
1. High Quality Equipment: The salon is praised for having high-quality and sanitary massage chairs and equipment. This shows that the salon is committed to providing a clean and comfortable experience for its customers.
2. Friendly Atmosphere: Many customers mention the friendly and welcoming atmosphere of the salon. This suggests that the staff and employees create a positive and inviting environment for their customers.
3. Quick Service: The comment mentions that the salon provides fast service without compromising on quality. This is a strength as it indicates that the salon values efficiency and ensures that customers do not have to wait for extended periods.
4. Skillful Work: The comment states that the salon is the only place where the customer has been satisfied overall with the quality of the work. This suggests that the salon has skilled technicians who provide good manicures, pedicures, and other nail services.
5. Availability: Despite being busy, the salon accommodates walk-in customers and tries to fit them in later in the day. This shows that the salon is responsive and tries to accommodate as many customers as possible.
Weaknesses:
1. Poor Customer Service: Some customers have mentioned negative experiences with the salon's customer service. They describe the staff as rude, abrupt, and aggressive. This indicates a weakness in the professionalism and communication skills of the salon's employees.
2. Inconsistent Customer Service: While some customers have had positive experiences with certain staff members, others have encountered rude and unhelpful employees. This inconsistency in customer service suggests a lack of training and standardization in how customers are treated.
3. Rescheduling Difficulties: One customer mentioned difficulties in rescheduling an appointment. The salon's refusal and request to call back later may inconvenience customers and result in a loss of business. This indicates a weakness in the salon's scheduling and appointment management process.
4. Limited Skillset: One comment mentions that the skill of the technicians in the salon is not as good as expected. This implies that the salon may not have highly trained or experienced staff members compared to other options in the area.
5. Location: It is mentioned that the salon is located in the middle of nowhere, resulting in limited options for customers. This weakness suggests that the salon may struggle due to its location and competition from other salons in more populated areas.
In conclusion, Le's Nails and Spa place has strengths in its high-quality equipment, friendly atmosphere, quick service, skillful work, and availability. However, it also has weaknesses in its poor customer service, inconsistency, difficulties with rescheduling, limited skillset, and location. Overall, the salon has both positive and negative aspects that customers should consider before visiting.
Best TL Reviews
AMAZING SERVICE! Friendly Family Outfit. High Quality and Very Sanitary Massage Chairs and Equipment. First Timers Won't Regret A Little Self Care!
You’d think that it would be tough to choose a salon considering there’s about 20 options within a 15 mile radius, but unfortunately because we are out in the middle of nowhere, most of the skill here is as good as you’d expect “out in the middle of nowhere” to look. I’ve been to about 5 or 6 nail salons for manicures, pedicures, acrylic, gel and tips etc and this has been the only place that I’ve been happy with overall. The salon is clean, the prices are average and their work is fast and quality. They are pretty busy here especially on the weekends though so definitely book ahead by a couple weeks.
The people at this business have a poor way of talking to customers.
I called to reschedule an appointment and Lisa was upset because I was calling and refused to reschedule me and just asked me to call back next week. When called the second time, the gentleman that answered the phone was completely rude. Have always gone there to do my pedicures however no more. They are rude and abrupt when taking to you. I will never go there again. I will take my business elsewhere.
My mom got her finger nails done here. They did a good job andy mom liked them. They were busy she was a walk in and got her in later that afternoon.
Le is AMAZING.
The whole spa is great. Nice and friendly.
So good you have to make an appt. Very busy salon, but amazing work.
Lisa was amazing. Best pedicure that I've had in a very long time. Massage was great. Humor is awesome!
Terrible etiquette, poor customer service, aggressive woman lead... Went for a pedicure and was basically told to “F$&K OFF!!!”
No problem ill just open a store for the Culture right next to them. #SDVOSB
I went to many places that were closed. Le's got me in right away and for the first time I actually love how my nails look. Thank you so very much I will definately come again.
Place Pictures
Le's Nails and Spa Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Planning
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Appointments recommended
Today
Opening Hours
| Monday | 09:30 AM - 07:00 PM |
|---|---|
| Tuesday | 09:30 AM - 07:00 PM |
| Wednesday | 09:30 AM - 07:00 PM |
| Thursday | 09:30 AM - 07:00 PM |
| Friday | 09:30 AM - 07:00 PM |
| Saturday | 09:30 AM - 07:00 PM |
| Sunday | Closed |
How to go there
Location
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