Quick Facts About Luxury Nails
Strengths:
1. Affordable prices: According to one comment, Luxury Nails offers affordable prices, which can attract customers who are looking for quality services at a reasonable cost. This can be a strength for the salon as it can help in attracting price-sensitive customers.
2. Kind and helpful staff: Another comment mentions that the staff at Luxury Nails is kind and helpful. This is a strength as it indicates that the salon has friendly and attentive employees who prioritize customer service.
3. Gel color options: One customer appreciates the range of gel color options available at Luxury Nails. This can be a strength for the salon as it shows that they offer variety and cater to different customer preferences.
4. Satisfied customers: Two customers mentioned in their comments that they were satisfied with their experience at Luxury Nails. Positive feedback from customers is a strength for any business, as it indicates that they are meeting customer expectations and providing a good service.
Weaknesses:
1. Long wait time and skipping appointments: One customer highlights the issue of long waiting times and being skipped multiple times. This is a weakness for Luxury Nails as it indicates that they may have poor time management and organization, leading to inconvenience for customers.
2. Poor execution of nail services: Several comments mention issues with the quality of the nail services received at Luxury Nails. Customers had problems with nail lifting, smudged polish, uneven nails, and a lack of attention to detail. These weaknesses suggest a lack of skill and expertise from the salon's technicians.
3. Inconsistent service: One customer mentions that the technician did not provide the desired service and gave the customer something different from what was requested. This inconsistency in service can be a weakness for the salon, as it indicates a lack of attention to customer preferences and a failure to deliver requested outcomes.
4. Unprofessional behavior: A customer mentions that a technician took a smoke break in the middle of the service and ignored another customer's request for water. This unprofessional behavior is a weakness for Luxury Nails, as it reflects poorly on the salon's professionalism and customer service standards.
In conclusion, while Luxury Nails has some strengths such as affordable prices, kind staff, and a range of gel color options, it also has notable weaknesses including long wait times, poor execution of services, inconsistent service, and unprofessional behavior. These weaknesses can impact customer satisfaction and the overall reputation of the salon. Improving these areas can help Luxury Nails enhance its strengths and deliver a better experience to its customers.
Best TL Reviews
firstly i waited 2 hours and got skipped multiple times, then i asked for a new set bc my nails were lifting and i wanted color this time and he asked me “why” and i said bc i don’t want french tips again which is what i originally had, i want full color and he insisted he could cover the french tips with the polish, then i showed him a picture of what i wanted simple green with 2 nails zebra striped and he made both hands look completely different from one another and then smudged the polish on one finger and left it went ahead and clear coated over it and left me like that.
Mr. Long or Lee his name did my nails I sat for an hour an half and I told him I wanted a full set and this is what he gives me not what I wanted and telling I was late getting there umm you could’ve told me from the beginning you think!!!! Poor service never again will I waste my money on your place do better !!!
Excellent service, kind and helpful staff with affordable prices!
Two very satisfied customers!!! Looking for a nice place to get your mani pedis? Lux nails is our new favorite. Me and my mom came on Monday, week of Easter and got our spring nails done!!!
My first visit at Luxury Nails. Very satisfied with my pedi and eyebrow waxing.
Made appt but still didn’t get seated until 30 minutes after appt time.Then sat in chair for twenty minutes with no water for foot soak. Tech finally remove partial gel off toes and then goes outside for a smoke break! Feet in water less than two minutes total and then finished pedicure. Worst EVER! The gal next to me asked if they would get our water going and they ignored and walked away! I still have manicure to be done and I’m over it. I go every two weeks religiously and this is my first and last time at this one!
Love the gel color options. Great service and the wait time is not long on most days.
She was nice, but polish was horrible. It was caked at the cuticle, nails uneven. Not sure if they have new staff but won't be back a while. Ended up with pedicure and no color????
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Luxury Nails Info
Amenities
Accessibility
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Wheelchair accessible parking lot
Today
Opening Hours
| Monday | 10:00 AM - 07:30 PM |
|---|---|
| Tuesday | 10:00 AM - 07:30 PM |
| Wednesday | 10:00 AM - 07:30 PM |
| Thursday | 09:30 AM - 07:30 PM |
| Friday | 09:30 AM - 07:30 PM |
| Saturday | 09:30 AM - 06:30 PM |
| Sunday | Closed |
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