Nail Palace

+1 951-600-8884

23905 Clinton Keith Rd #103, Wildomar, CA 92595 United States of America

Open Today: -

Quick Facts About Nail Palace

Strengths:

1. Quality of service: Multiple comments mention the high quality of service provided at Nail Palace. Customers are happy with the results of their nail services and some even mention that their nails lasted longer than usual without any issues.

2. Cleanliness: Many comments highlight the cleanliness of the salon. Customers appreciate the effort the owner, Tina, puts into maintaining a clean environment for her business. This shows that the salon prioritizes hygiene and cleanliness, which is important for customers.

3. Customer service: Several comments mention the amazing customer service provided by both the owner and the staff. Customers feel welcomed and valued when they visit Nail Palace, and this positive interaction contributes to their overall experience. Tina is specifically mentioned as being nice and providing great customer service.

4. Flexibility and patience: One comment mentions how Tina helped a customer without an appointment and accommodated their needs right away. This flexibility and patience in catering to the customer's requests show a commitment to providing a positive experience.

5. Wide range of services: The comments mention various services offered, such as nails and pedicures. This indicates that Nail Palace caters to different customer preferences and needs, allowing them to have a comprehensive salon experience.

6. Recommendations: Several comments recommend specific nail technicians, such as Tina, Steve, and Nam. This suggests that there is a range of skilled technicians available at Nail Palace, giving customers options based on their preferences.

Weaknesses:

1. Inconsistent pricing: One negative comment mentions a discrepancy in pricing. The customer claims that they were quoted one price over the phone but were charged a higher price during their visit. This inconsistency in pricing can create a negative customer experience and may lead to trust issues.

2. Lack of name recognition: One comment mentions that the customer cannot remember the name of the nail technician who did their nails. While this may not be a major weakness, it reflects a missed opportunity for the business to establish a stronger personal connection and develop brand recognition.

Overall, Nail Palace appears to have several strengths, including high-quality service, cleanliness, excellent customer service, flexibility, and a wide range of services. However, the inconsistency in pricing and lack of name recognition for the technicians could be potential areas for improvement in order to enhance the overall customer experience.

Best TL Reviews

I have gone to Nail Palace twice so far and each time I had them done by Katie. I am so happy with the quality of service and cleanliness. My nails normally start lifting after 2 weeks and Katie’s work lasted 4 weeks without any nails popping off.

The owner Tina is very nice and provides amazing customer service and you can tell she takes pride in her business as she keeps the salon very clean.

I highly recommend this business and I am so glad I finally found my go to nail salon.

Tina did an amazing job! She did exactly what I asked for and the results were beautiful. My experience was very good here and this was my first time. The girl who did my pedicure did a great job as well.

I had a great experience today with Tina. I came in with no appointment made and she helped me right away. Thanks to her patience and precision the cow design that I wanted came out so cute! Great customer service and work.

Got my nails done by Tina!! And I love them ???? highly recommend her and for toes I recommend Steve And Nam!!

This is my favorite nail place in the city. They are all so nice. I wish I could remember the woman who does my nails, she does dip the best of anyone I’ve had do them!

HORRIBLE SERVICE! I talked to a girl I asked prices for overly she said $40 then I got there as I’m doing my nails they changed the price to $50 how unprofessional why would you tell someone a prices and start my service and then you change the price? RIDICULOUS DO BETTER

Tina was super sweet and nice and did a wonderful job. I cant remember the lady who did my feet but she was kind and did an amazing job too! I recommend this place very much! Prices were not bad either!

Great place, great people. I love the service, and i'm very happy with my nails.