Quick Facts About iBrow Studios
iBrow Studios is a popular eyebrow and lash salon in Norwalk, known for their expertise and quality services. Based on the comments provided, there are several strengths and weaknesses associated with iBrow Studios.
Strengths:
1. Expertise in Brow Shaping: Many clients have praised iBrow Studios for their exceptional brow shaping skills. Roma, in particular, is highly regarded as the "queen of eyebrows" and consistently achieves great results. This expertise not only helps in creating beautiful eyebrows but also provides customers with confidence and satisfaction.
2. Range of Services: iBrow Studios offers a comprehensive range of services, including eyebrow threading, lash extensions, and upper lip waxing. This variety allows customers to get multiple treatments done under one roof, saving time and effort. The positive feedback on their lashes services from the family member of one of the commenters indicates their ability to cater to different beauty needs.
3. Clean and Relaxing Environment: Multiple comments mention the relaxing environment at iBrow Studios. This is an important aspect for customers as they seek a tranquil and comfortable space to undergo beauty treatments. Moreover, the mention of staff consistently cleaning chairs during COVID-19 demonstrates iBrow Studios' commitment to maintaining a hygienic environment.
4. Quick and Efficient Service: Several commenters mention the speed and efficiency of the services provided. This is particularly highlighted in a comment where the customer was nervous about the technician working on multiple clients simultaneously. However, they were pleasantly surprised by the quick yet satisfactory results. The ability to deliver efficient services allows iBrow Studios to accommodate more clients and reduce waiting times.
5. Trustworthy and Reliable: A recurring theme in the comments is the trust customers have in iBrow Studios and their technicians. One customer mentioned their years-long loyalty and the belief that their eyebrows always look amazing. This trust and reliability are essential for a salon as it creates a loyal customer base and positive word-of-mouth.
Weaknesses:
1. Inconsistent Experience with Technicians: While the majority of comments are positive, one customer had a disappointing experience with their lash extensions. They complained about excessive glue usage and difficulties in getting the lashes removed. This indicates a lack of consistency in the quality of services provided by different technicians. Addressing this inconsistency is important to maintain a consistently positive customer experience.
2. Limited Availability of Glue Remover: The customer who had issues with their lash extensions also mentioned that the salon did not have enough glue remover to facilitate the removal process. This highlights a potential issue with inventory management and preparation for such situations. Ensuring an adequate supply of essential products is necessary to handle unexpected circumstances and meet customer expectations.
3. Price: Although not specifically mentioned in most comments, the average pricing mentioned by one customer could be seen as a weakness for some individuals. Pricing plays a significant role in attracting and retaining customers, and it's important to ensure that the pricing is competitive and aligns with the perceived value of the services provided.
In conclusion, iBrow Studios has several strengths that contribute to its positive reputation, such as expertise in brow shaping, a range of services, a clean environment, efficient service, and a trustworthy reputation. However, there are some weaknesses that need to be addressed, including inconsistent experiences with technicians, limited availability of essential products, and potential pricing concerns. By addressing these areas, iBrow Studios can further strengthen its position as a go-to salon for eyebrow and lash services.
Best TL Reviews
Roma is the queen of eyebrows! My eyebrows were a mess before I met Roma. She gives me a great shape and tints all the grays away! Relaxing environment. Always happy with the results. Highly recommend!
My go to spot to get my eyebrows and upper lip done! Employees are always sweet and take their time to get the job done for each individual client. Have also seen them do eyelashes on one of my family members and she’s loved their work as well! Best eyebrow threading spot in Norwalk!
I was terrified to find a new eyebrow person after I moved. Last person I ever trusted that didn’t normally do mine left them wayyyy to thin and I’ve spent years trying to grow the bridge and ends back. I came looking for “Roma” due to the reviews but OJay was there at the time. I asked her to just clean up my eyebrows and follow the shape to leave it as thick as possible since they’re still growing back, AND SHE DID JUST THAT. I was nervous because she was working on 2 people at a time so I thought she was rushing when doing mine but she’s just good and quick. But I like them a lot.
This is the place I always go to get my eyebrows threaded. I absolutely love the results every time. They haven’t disappointed once. Roma is very kind and professional. With COVID-19 going on, Roma has been cleaning her chairs after every costumer which is greatly appreciated. Please wear a mask to keep everyone and their establishment safe. You will always see the staff wearing masks.
I've been getting my eyebrows done here for almost 3 years now. I recently started bringing my sister and we go once a month and we love it. Roma is always thorough and my eyebrows look amazing everytime. I don't trust anyone else to do my eyebrows and ibrow studios is always clean. There is little to no wait time and my experiences have been fast and enjoyable. Would highly recommend!!
Really friendly staff - I always leave with fresh, clean, beautifully shaped eyebrows. The price is average but they have a 50% discount if you use their services 7 times (like a punch card). I recommend Ojashwi she’s fantastic!
I absolutely love this place the staff is incredibly nice and do an amazing job! I love getting my eyebrows threaded here they always turn out amazin!
Do not ever get your lashes done here!!! The amount of glue used was insane. It was all over my eyelids. I went back a few days later to get them removed and was told they don’t have enough glue remover to do it.
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iBrow Studios Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Payments
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Debit cards
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Credit cards
Today
Opening Hours
| Monday | 10:00 AM - 07:00 PM |
|---|---|
| Tuesday | 10:00 AM - 07:00 PM |
| Wednesday | 10:00 AM - 07:00 PM |
| Thursday | 10:00 AM - 07:00 PM |
| Friday | 10:00 AM - 07:00 PM |
| Saturday | 10:00 AM - 07:00 PM |
| Sunday | 11:00 AM - 06:00 PM |
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Location
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