Quick Facts About Indigo Cuts
Strengths:
1. Long-time loyal customers: The fact that the commenter's father and brother have been going to Indigo Cuts for years indicates that the barbershop has built a strong customer base and has maintained their loyalty. This suggests that they provide a good quality of service that keeps customers coming back.
2. Positive reviews on haircut quality: Multiple commenters mention that they always get a good haircut when they visit Indigo Cuts. This implies that the barbers are skilled and capable of delivering the desired haircut.
3. Friendly staff and comfortable atmosphere: A commenter appreciates the friendly staff and comfortable atmosphere at Indigo Cuts. This indicates that the barbershop creates a welcoming environment for its clients, which can contribute to a positive customer experience.
4. Recommended barber: One commenter specifically mentions Carlos as a great barber and states that their son only wants Carlos to cut his hair. This suggests that there are skilled and reliable barbers at Indigo Cuts, such as Carlos, who excel in their craft.
Weaknesses:
1. Inaccurate haircuts: One commenter reports that their son's haircut was not done as requested and was instead "butchered off," indicating a lack of attention or skill. This suggests that there may be inconsistencies in the quality of haircuts provided.
2. Unprofessional behavior: One commenter mentions that some barbers had offensive and rude conversations about minority groups, which they found disrespectful. This raises concerns about professionalism and could create an uncomfortable environment for certain clients.
3. Negative customer service experience: Another commenter discusses a negative experience with a specific barber named Dre, mentioning unprofessional behavior, disrespect, and poor customer service. This indicates that there may be issues with certain barbers' professionalism and customer handling, affecting the overall customer experience.
4. Lack of consistency in confirming appointments: The same commenter states that their appointment was not confirmed by Dre, despite evidence showing otherwise. This suggests a lack of organization and attention to detail in managing appointments, resulting in a negative experience for the client.
Overall, Indigo Cuts has strengths in terms of loyal customers, positive reviews on haircut quality, friendly staff, and a comfortable atmosphere. However, there are weaknesses in terms of inconsistent haircuts, unprofessional behavior, negative customer service experiences, and issues with confirming appointments. These weaknesses may need to be addressed to improve the overall customer experience and reputation of the barbershop.
Best TL Reviews
My dad and my brother have been going here for years so I took my son and asked to only take an 1INCH off…. Instead they left an inch. My sons hair was just butchered off. I’m only leaving this review so that maybe they can pay a little closer attention to what a client is asking for. Might just not be the place for us but wishing all the best!
I get my haircut, fresh and clear every time I go. Very friendly staff and comfortable atmosphere. Walk-ins are available but making an appointment is a lot better. 2 thumbs up.
If it wasn’t for Corey I wouldn’t come back to this shop. A shop full of minorities. Not all but some of the barbers having open loud conversations about other minorities group. It’s was offensive and rude to have to listen. I get it’s a barbershop but some things should not be discussed. It’s still a place of business.
Carlos is always amazing. My son only wants to have Carlos cut his hair. Great place for a fresh cut!
Great guys, atmosphere and conversation as well as very good at their craft.
Terrible Barber/ Very Unprofessional
First let me just say that I 100% WOULD NOT recommend this barber to anyone. Dre (the barber) was recommended by my brother so I decided to get a haircut by him & it went “okay” at first.
The 2nd time the owner of the shop passed gas in front of me, which was very disrespectful to me and to the customers inside the barbershop.
My 3rd visit, which was on August 19th, 2022. I made an appointment the day prior at 7pm on the Booksy app in which he confirmed the morning of at 10:10AM. Dre (the barber) made me wait 45 minutes to an hour just to tell me he didn’t confirm my appointment. I then showed Dre where he confirmed the appointment and his tone of voice completely changed as if he was angry at me. Now, I’m not sure if Dre knows anything about customer service but this is no way to treat a customer.
If you are looking for a barber and you just so happen to stumble upon Dre, DO NOT USE HIM AS YOUR BARBER, again, DO NOT! Save your money and find another barber that actually knows how to treat their clients with genuine care.
Ricardo one of the great barbers in Indigo. Highly recommend him as a barber
Simply the best barber shop in all Florida. Very highly qualified customer service and a barber shop full of experience barbers and as soon as you step in, you'll be able to notice about the great family environment. I recommend Indigo Cuts.
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Indigo Cuts Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Planning
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Appointments recommended
Today
Opening Hours
| Monday | 10:00 AM - 08:00 PM |
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| Tuesday | 10:00 AM - 08:00 PM |
| Wednesday | 10:00 AM - 08:00 PM |
| Thursday | 10:00 AM - 08:00 PM |
| Friday | 10:00 AM - 08:00 PM |
| Saturday | 08:00 AM - 08:00 PM |
| Sunday | 10:00 AM - 06:00 PM |
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