Quick Facts About OPI Nail Salon
OPI Nail Salon has several strengths that are highlighted in the comments provided. Firstly, the salon appears to have skilled and attentive professionals who take their time to provide high-quality service. One customer notes that the staff properly removed their nails without damaging the nail bed and replaced them with a more natural-looking full set. This attention to detail and care is a significant strength of OPI Nail Salon.
Additionally, the salon is praised for its reasonable pricing. One customer states that their total for clear tips was $60, which is seen as a fair price. Another customer mentions that the regular price for a pedicure is $20.99, although they were charged an additional $3 for scrubbing, which they were not informed about in advance. Despite this specific complaint, the overall sentiment is that the pricing is reasonable.
Customer loyalty is another strength of OPI Nail Salon. One customer mentions that they have been going to the salon for over a year and love the place. This indicates that the salon has been successful in maintaining a base of repeat customers who are satisfied with their services.
The salon also receives positive feedback for its friendly staff and great customer service. Several comments mention that the employees are nice and that the service provided is excellent. However, there is one comment that mentions the staff failed to cut the customer's toenails during a pedicure. While this may be an isolated incident, it does highlight a potential weakness in the salon's attention to detail.
One common complaint among customers is the long wait times at the salon. Multiple comments mention that the wait time can often be up to an hour or more. This is seen as a significant weakness as customers value their time and may be deterred from visiting the salon if the wait times are consistently long. Offering appointments or improving time management could help alleviate this issue and improve customer satisfaction.
Another weakness pointed out in the comments is the hygiene of the salon. One customer deducts stars due to the need for improved hygiene. While the comment does not elaborate on specific hygiene issues, it still highlights an area where the salon could improve to maintain and attract more customers.
Another area for improvement mentioned is the salon's time management and worker rotation. One comment suggests that the workers are not cycled well enough to meet the demand for services, particularly baby manicures. Better time management and efficient scheduling of staff members could help address this issue and provide a smoother experience for customers.
Lastly, a few comments suggest that the ambience of the salon could be improved. One customer mentions that updating the ambience and creating a better flow of patrons would make them consider giving the salon a higher rating. While this may be a subjective complaint, it is worth considering as improving the overall atmosphere of the salon can enhance the customer experience.
In conclusion, OPI Nail Salon has several strengths, including skilled professionals, reasonable pricing, loyal customers, and friendly staff. However, there are weaknesses that should be addressed, such as long wait times, potential hygiene issues, and the need for better time management and ambience. By addressing these weaknesses, OPI Nail Salon can further enhance its strengths and improve the overall customer experience.
Best TL Reviews
These ladies here really took their time with me. From properly removing my nails without damaging the nail bed to replacing with a more natural looking full set. My total was $60 with clear tips and my total after tip was $75
I go here for over a year.
And i love the place.
Amazing jobs.
Wait is some times long but call before to see wait time
They were really nice and the service was great. She didn’t cut my toenails though. They aren’t long but I still needed them cut. I was on my phone at the time but you don’t need to tell them their job. It’s pretty tight in the pedicure area. I would go there again.
Very long wait time..
Worst... wait tooo over over ovwr price...i went in for a pedicuer..20.99 with regular polish...then she its me with a $24.00 bill ...i ask why...she say...scrubbing $3 more...you did not say this beforeeeeee...highway robbery..????????????????????
This is a nice salon with great service.
I took one star off because the hygiene needs to be improved. I took a second star off because the waiting time can often be up to an hour and sometimes more. Offering appointments will decrease the amount of people in the waiting room.
I would ask for Oiki, Mary or Jessica, they are great!
Love love this nail salon!!! I moved around here 3 years ago and been going ever since!! They get busy but I like going as soon as they open on the weekend
Time management not well, workers are not cycled well enough to ease the influx of those walking in for baby manicures. Better time management will give this a solid 3 stars. It will only be five stars if the ambience of the place is updated and the flow of patrons are made with ease
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OPI Nail Salon Info
Amenities
Health & safety
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Mask required
Accessibility
Today
Opening Hours
| Monday | 10:00 AM - 07:30 PM |
|---|---|
| Tuesday | 10:00 AM - 07:30 PM |
| Wednesday | 10:00 AM - 07:30 PM |
| Thursday | 10:00 AM - 07:30 PM |
| Friday | 10:00 AM - 07:30 PM |
| Saturday | 10:00 AM - 07:30 PM |
| Sunday | 10:30 AM - 06:30 PM |
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