Luxe Salon

+1 417-887-5893

1328 E Battlefield Rd, Springfield, MO 65804 United States of America

Open Today: -

Quick Facts About Luxe Salon

Luxe Salon has several strengths based on the comments provided. One of their strengths is the expertise and talent of their stylists. Many customers have mentioned specific stylists by name and praised their exceptional work. Catherine Aubuchon, Kassi Williams, Christina, Ashley Williams, and Kat are all mentioned as providing excellent service and producing beautiful results. This indicates that Luxe Salon has a team of highly skilled stylists who can cater to a variety of hair types and styles.

Another strength of Luxe Salon is their ability to address specific customer needs. Multiple comments mention how the stylists have accommodated allergies, recommended products for hair loss, and worked with children. This demonstrates that Luxe Salon values their customers and is committed to providing personalized and tailored experiences. They recognize and meet the unique needs of each client, ensuring their satisfaction.

The cleanliness and atmosphere of Luxe Salon are also highlighted as strengths. One comment specifically mentions the salon being kept very clean. This indicates that Luxe Salon prioritizes hygiene and maintains a clean and sanitary environment for their customers. The comment about the salon being gorgeous suggests that Luxe Salon pays attention to the aesthetics of their space, creating an inviting and visually appealing atmosphere for clients.

Additionally, Luxe Salon receives positive feedback for their customer service. Comments mention the girls at the salon being super nice, and several stylists are praised for their professionalism and attentiveness. This suggests that Luxe Salon places a strong emphasis on providing excellent customer service, making each client feel valued and comfortable throughout their visit.

However, there are a few weaknesses that can be observed from the comments. One comment mentions a miscommunication with Kassi Williams regarding the color of hair extensions. This suggests a potential lack of attention to detail or miscommunication between the stylist and the client. Another comment criticizes Kassi Williams for charging the client for her "time" after making a mistake with the hair color. This indicates a potential lack of accountability or customer service on the part of the stylist.

Furthermore, one comment suggests that Luxe Salon may not handle complaints or mistakes effectively. The comment claims that the salon did not care about a mistake made and charged a customer for a problem that was caused by the stylist. This implies that Luxe Salon may not prioritize resolving customer issues and could potentially disregard customer dissatisfaction.

In conclusion, Luxe Salon has several strengths that make it appealing to customers. They have a team of talented and skilled stylists who provide excellent service and cater to various needs. The cleanliness of the salon and the inviting atmosphere create a positive experience for clients. Luxe Salon also excels in customer service, as indicated by the positive interactions mentioned in the comments. However, there are a few weaknesses that need to be addressed, such as potential miscommunications and lack of effective resolution for customer complaints. Overall, Luxe Salon appears to be a reputable salon with a dedicated team of stylists, but there is room for improvement in certain areas.

Best TL Reviews

There are no words to express my gratitude for what Catherine Aubuchon did for my hair! She has been my stylist for a few years now and I will never go anywhere else. After losing my hair from Covid, I Really thought my hair was done for. She recommended a product to help with my hair loss and it has worked wonders! Go see Catherine you will never be disappointed! I wish I could post pictures for this review

I love working there. All the girls are super nice and very talented! The Salon is kept very clean and it's gorgeous!

My first time at this salon was PERFECT! I worked with Kassi Williams who took my super long hair into a just above my shoulder, fantastic hair style. She cut off several inches and checked in with me along the way. I have very thick, curly hair, and she did an amazing job maintaining the curl, but giving it a more flattering shape. I LOVE my new do especially in time for this scorcher of a summer. Check out Kassi and the salon, you will not be disappointed. :)

Christina does amazing work. I have used her multiple times for cuts and colors and they always come out beautifully. She is also very accomidating of my severe allergies. She most recently did my daughters hair for her birthday party, as well as a few of my daughters friends hair. They had a great time and left feeling like princesses. I would 100% recommend using her services!

I highly recommend Luxe Salon! Ashley Williams does a phenomenal job! My hair has never looked better! She does my hair extensions and highlights and has for years. She’s extremely thorough and fast! There’s no one else that I have ever gone to that I would recommend!

Kat is amazing. She takes care of my grandmother and on our visit, did mine and my two girls hair. She was great with my young kids and they look amazing with their new hair cuts. I left her chair feeling like a new woman after a great deep condition and cut. The vibe of the salon is fun, and the prices were very much on par with the service!

Went to see kassi williams, she matched the hair color for extensions, sent me the link to purchase exactly the one she matched and when she put them in it was wayyy lighter. She then told me oh shoot well its lighter than I thought. Reorder a darker color ill put them in. I Reordered another color they overnighted it and when I scheduled the appointment with Kassi, she told me, yeaaa ill have to charge something for my "time". Even though she messed up and matched the wrong color and had me order the wrong color. So she charged me 50% as a "good" gesture.

Unprofessional, just like previous reviews stated you should indeed go somewhere else. They mess up and they dont care. Dont trust the other "good" reviews. Hope they value their short term gain of $90 and consider next time of their long term customer loss.

I’ve been a client of Ashley’s for the past few years since returning to Springfield from Kansas City, and she consistently nails it every time with my color and style! She always listens to what I want to do, and is honest about if it’s a good idea or not. I trust her completely with my hair! Plus, the Covid protocol her salon follows is top notch. If you’re looking for a salon and stylist in Springfield, look no more!