Quick Facts About Salon Dion of Marysville
Salon Dion of Marysville Place has received several positive comments from satisfied customers, highlighting the strengths of the salon. These strengths include skilled and talented stylists, pleasant and welcoming atmosphere, reasonable prices, and overall customer satisfaction. However, there is one negative comment that raises some concerns regarding the quality of service and customer satisfaction in one specific area of the salon, which needs to be addressed as a potential weakness.
One of the notable strengths of Salon Dion of Marysville Place is the talent and skill of their stylists. Commenters have praised both J and Dion for their expertise and knowledge in the industry. J, specifically, was mentioned to have performed fantastic nail services, showcasing her abilities and attention to detail. Dion, on the other hand, was commended for his vast experience and knowledge of the industry, which reflects positively on the salon as a whole.
Customers have also appreciated the welcoming and pleasant atmosphere at Salon Dion of Marysville Place. Commenters have described the salon as having a beautiful atmosphere, and one person even mentioned attending an event at the salon and having a blast. This highlights the efforts of the salon to create a comfortable and enjoyable environment for their customers, enhancing the overall experience.
Another strength of the salon is the reasonable prices offered for the services provided. Multiple commenters have mentioned the affordability of the salon, which makes it an attractive option for customers seeking quality service at a fair cost. This affordability factor can contribute to customer loyalty and satisfaction.
Furthermore, Salon Dion of Marysville Place has received positive feedback regarding their ability to deliver consistent and satisfactory results. One commenter mentioned having been a customer for almost two years and never experiencing a bad cut or color. This demonstrates the salon's commitment to providing high-quality service and delivering on customer expectations.
However, there is one specific comment that raises concerns and potentially reveals a weakness of the salon in the area of hair extensions. The customer's experience with Kelsey was described as "absolutely horrible." The customer outlined several issues, including a delay in ordering the extensions, the extensions falling out soon after application, and a lack of resolution or accountability from Kelsey or Dion when the customer sought redress. This negative experience, if not properly addressed, can impact the salon's reputation and customer trust in their ability to provide satisfactory services.
In conclusion, Salon Dion of Marysville Place has several strengths that contribute to its positive reputation. Skilled and talented stylists, a pleasant atmosphere, reasonable prices, and overall customer satisfaction are among the strengths mentioned in the comments. However, the negative experience with hair extensions raises concerns about the salon's ability to address and rectify customer issues, which could be seen as a potential weakness. It is essential for the salon to address this weakness by improving customer service, resolving issues promptly, and ensuring customer satisfaction in all areas of their services. By doing so, Salon Dion of Marysville Place can maintain and enhance its positive reputation.
Best TL Reviews
J was our nail tech and did a fantastic job! We came with 10min notice for 2 manicures, 1 gel (french) and 1 dip (maroon) and she let us know it would be 1 at a time which we were good with. We love the job she did and at a great price!
First time coming here Jay is very pleasant and very good at what she does. She takes her time and doesn’t rush. Give her a try you won’t be disappointed!! Will be back
My wife sees Dion and is always happy. Great stylist. Dion is amazing with his knowledge of the industry and it’s apparent with the years of experience he has.
Fantastic salon with fantastic employees! Absolutely beautiful atmosphere, I attended the jingle mingle and had a blast!!! Can't wait to be here for more.
I went in to get extensions done by Kelsey. The experience I had was absolutely horrible.
First, we had my appointment 2 weeks in advance to get the hair extensions in, well she didn’t order them until 2 days before my appointment and they didn’t have what I needed so I had to reschedule and wait another 2 weeks because she didn’t order on time.
Next, she told me the extensions will last 6 months. I know lots of people who have had extensions and when done correctly it can actually last longer. Well my extensions started falling out the next morning! When I told this to Kelsey she said it was because I didn’t use the right shampoo even though I informed her at the appointment what shampoo I planned on using and she said that was fine. So I went and bought the shampoo she told me to buy.
2 months later my hair is almost all the way out!!! I have had minimum 3-5 pieces come out a day!! I told Kelsey about this and she said she could take them out and try tape ins. When I explained to her that I had already spent over $800 for this and I won’t spend anything else because she messed up and needed to fix it. She refused to do anything and started blaming me for it all. I called 7 different salons and every single one told me that even if I used the wrong products and took horrible care of them, this wouldn’t be happening. They all said she didn’t put them in correctly or she bought cheap awful hair.
So I proceeded to ask if I could get some money back than because it was supposed to last 6 months and only last 2. She told me no because she did everything correctly and I messed up so it’s not her problem.
I than went to try to talk to dion to see what he could do. I just wanted to get what I paid for. Even if they just fixed it I would’ve been happy. He told me there was nothing he could do without me paying more money. I tried to explain that I paid $800 for everything and I just want what I was promise and want what I paid for. All he had to say was “sorry.”
I will never go back here for anything again. They took my money, false advertised, and refused to fix there mistakes. I highly recommend going anywhere else but here. I have saved up to get extensions and I have been wanting them for 4 years but was never able to get them until now, and Salon Dion ruined that for me. Own up to your mistakes, and fix what you do wrong. It’s sad when people care more about money than being a decent human being.
New to the area, needed a new salon. I have found my new home. Very reasonable prices, for what I consider a high end salon. Dion did not disappoint! I love my hair! Thank you for fitting me in.
This salon is sooo wonderful that I would recommend to everyone if you wish to treat yourself. I asked around because I've never been to an actual salon before and found that everything I had done (highlights, new cut with new style and eye brow wax)was quite reasonably priced. My stylist was wonderful. Her name is Paula and she is just the greatest to talk to very laid back and not judgemental I felt like I was amongst good friends that I've known for a very long time. It felt as though I was at a slumber party. You won't find a better place in the entire area ladies and gentlemen. I highly recommend. Next time my mom goes for her pedicure, I believe I will come along and get one myself which I have never ever had before in my life. Thank you Ladies of Salon Dion. You guys made my birthday. ????❤????
Cannot say enough good things about this salon!
I’ve been going here for almost two years and have never had a bad cut or color. Sydney has been my stylist since the first time I walked in, and I am so happy to say that I have finally found a stylist who I wholeheartedly trust with my hair. I have gone from my natural brown hair, to gorgeous bright blonde, and back to brown with Sydney and she has kept the integrity of my hair as the first priority every time.
If you are on the fence about going, just try it!! You will not be disappointed.
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