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K's Nails

+1 276-228-2309
800 E Main St #350, Wytheville, VA 24382 United States of America
Open Today: 09:30 AM - 06:00 PM

Quick Facts About K's Nails

K's Nails place has received a mix of positive and negative comments, which provide insight into both the strengths and weaknesses of the establishment. In order to provide an in-depth analysis, let's examine the strengths and weaknesses based on the given comments.
Starting with the strengths, one customer expressed their satisfaction as a walk-in customer. They were promptly attended to and the nail technician exceeded their expectations by hand-drawing snowflakes and stars. This indicates that K's Nails place has skilled nail technicians and provides personalized service. Additionally, the quick service mentioned by this customer suggests that the salon efficiently manages its appointments and minimizes waiting time for customers.
Another positive comment mentions the excellent job done on both hands and feet. This indicates that the salon maintains high standards of service and consistently delivers excellent results. It also suggests that the nail technicians are proficient in their work and pay attention to detail.
Several positive comments specifically mention the outstanding performance of certain employees, like Anna and Joe. These individual praises suggest that the salon has talented and reliable staff members who consistently deliver exceptional service. It is worth noting that these comments contribute to building a positive reputation for the salon and attracting loyal customers.
Moving on to the weaknesses, one negative comment highlights the disrespectful and insulting behavior displayed by a younger staff member. This reflects a lack of professionalism and compromised customer service. Such behavior can damage the salon's reputation and lead to negative word-of-mouth, potentially discouraging potential customers from visiting.
Another common criticism in the comments is regarding the salon only accepting cash payments. In today's world where digital payments are prevalent, this limitation can be inconvenient for customers who prefer or solely rely on electronic transactions. This weakness could potentially result in a loss of customers who may choose alternate salons that offer more flexible payment options.
Furthermore, a customer complained about the outdated interior of the salon. The fact that the pedicure service had to be repeated multiple times due to errors implies a lack of attention to detail and quality control. This weakness suggests that K's Nails place should invest in updating their facilities and improving staff training to ensure consistent and satisfactory service.
Finally, the comment praising the overall cleanliness of the salon indicates that maintaining a clean environment is a strength of K's Nails place. A clean and hygienic salon is crucial in the beauty industry, as it ensures the well-being of both customers and staff members.
In conclusion, the strengths of K's Nails place include skilled nail technicians, personalized service, efficient appointment management, excellent results, and praise for individual staff members. On the other hand, the weaknesses revolve around disrespectful behavior from an employee, limited payment options, outdated facilities, and a lack of attention to detail. Addressing these weaknesses by improving customer service, updating the salon's amenities, and adopting more flexible payment methods can contribute to enhancing the overall customer experience at K's Nails place.


Best TL Reviews

I was a walk-in, they sat me right down in front of a nail tech and he did everything I asked and more. He painted hand drawn ❄️ snowflakes and a few star of Bethlehem for me. He went above and beyond what I asked and did a spectacular job. Very quick service.
I absolutely loved it! they did amazing on both my hands and feet!
The younger man working is is awful. Treats you with disrespect and insults you. This place is extremely overpriced and the drying station is 2 florescent light bulbs. What a joke never seen this is my life.
Cash only... Took my fiance so we could get our first pedicure together... It had been planned for many months and we finally had time! We both enjoyed it. They did an excellent job!
Got my nails done and they were great. I will definitely be back. I love them. He fixed errors from my latest fill. They look amazing
This Nail Salon needs to be very updated on the inside. The boy who gave me a pedicure kept having to redo my toenails. I thought I would never get out of there. They also need to realize that this is 2022 and everyone takes credit cards. I don't carry cash and I'm not going to an ATM before getting my nails done.
Anna is AWESOME!!! She is very sweet and professional! She always does such an amazing job!
I always get my acrylics done here and ALWAYS have the best service. I have never had any issues. The whole place is always clean and Joe always does my nails exactly how I want/need them. I appreciate the whole crew so much. They make you feel so valued as a customer amd I always leave happy.

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K's Nails Info

Amenities

Accessibility
  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
Payments
  • Cash-only

Today

Opening Hours

Monday 09:30 AM - 06:00 PM
Tuesday 09:30 AM - 06:00 PM
Wednesday 09:30 AM - 06:00 PM
Thursday 09:30 AM - 06:00 PM
Friday 09:30 AM - 06:00 PM
Saturday 09:30 AM - 03:00 PM
Sunday Closed

How to go there

Location