Quick Facts About J&V Nails Design
J&V Nails Design place has received a mix of positive and negative feedback from customers. In order to evaluate their strengths and weaknesses, we will analyze the comments provided.
Starting with the strengths, one customer mentioned that the salon provides great customer service. The workers were described as nice and kind, which creates a positive and welcoming atmosphere for customers. Additionally, the salon was praised for their reasonable prices. Many customers appreciate the fact that they can get a full set of acrylic nails and a pedicure without having to wait, especially during the busy holiday season. This indicates that they are efficient and prioritize customer satisfaction.
Another strength highlighted by a customer is the quality of the service. The technician, Brian, was mentioned as being fast and helpful in decision making. The customer mentioned that they barely had to say anything about their acrylics, indicating that the technician understood their preferences and delivered satisfactory results. Moreover, the gel manicures and regular pedicures were praised for their longevity. This suggests that the salon uses high-quality products and provides meticulous services, ensuring the satisfaction of their customers.
Moving on to the weaknesses, one customer expressed disappointment in the service they received. They mentioned that their skin was cut badly, causing their fingers to bleed for 2 days. Additionally, the gel nails they got started to crack just two days after the service was performed. This indicates that there may be issues with the skill level or training of some technicians, as well as potential problems with product quality.
Another negative comment centered around the experience with a specific technician, Nicki. The customer mentioned that Nicki seemed more interested in her phone than providing quality service. They also highlighted issues with the nail cutting, unevenness, and lack of attention to detail during their appointment. This raises concerns about the consistency of service provided by the technicians at the salon.
Lastly, one customer mentioned that two of the main nail technicians from the salon had relocated to another salon. This indicates a potential weakness in staff retention and stability, which could affect the overall quality of service provided at J&V Nails Design place.
Based on the comments, the strengths of J&V Nails Design place include great customer service, reasonable prices, efficiency, and the use of high-quality products that provide long-lasting results. However, the weaknesses include instances of poor service, lack of attention to detail, potential issues with product quality, and staff retention problems.
In order to improve their weaknesses and build on their strengths, J&V Nails Design place could consider the following actions. Firstly, they should ensure consistent training and quality control measures for all technicians. This will help provide uniform and satisfactory services to every customer. Secondly, addressing any product quality issues and offering a guarantee or refund policy for unsatisfactory services can help build trust and loyalty among customers. Additionally, strategies to improve staff retention, such as providing a positive work environment and competitive benefits, can ensure a stable and skilled team of technicians.
In conclusion, J&V Nails Design place has both strengths and weaknesses based on customer feedback. They excel in customer service, efficiency, reasonable prices, and the use of high-quality products. However, there have been instances of poor service, unevenness, lack of attention to detail, potential product quality issues, and staff retention problems. By addressing these weaknesses and capitalizing on their strengths, J&V Nails Design place can further enhance their reputation and attract more satisfied customers.
Best TL Reviews
Fantastic job! Very cute Christmas nails! ???????????????? They will do anything you ask for at a very reasonable price. I walked in and got a full set of acrylic nails and a pedicure with no wait. During the holiday season this is a rare find! Would recommend to all my friends and family and I will definitely be back. Great service
Update June 23, 2019: I had this at 3 stars because my pedicure is the only thing redeeming about this place. But I really HATE these nails And I just found an air bubble. They're closed today so I can't take them up on their offer to try and fix it and I'm sorry but like many people I have a day job and can't make it back during the week. I want my money ± the tip I left back. I shouldn't have to go back!!
June 22, 2019
I got a full set of stillettos from Nicki who worked on my friend also. We agreed we're not having her do our nails again. She's more interested in her phone and she didn't clean off the paint that got on me before putting it under the curing light. There's a piece of my nail that is sticking out because she didn't cut it. For someone doing nails 3 years I'd expect it to be straight and an even nail cut, not some jagged job I could do myself at home. My left hand is crooked, one finger more so than the rest. The longer I look the more I find wrong. She didn't clean up the underside either so my nails keep snagging on things. I paid $36. If I go back I'm getting someone else for my nails, she knew it was my first time there and she couldn't bother to leave a good impression.
The ladies were very kind but I'm so disappointed in the service. My skin was cut so badly my fingers were bleeding for 2 days. I got gel nails done on Thursday by Saturday the nails started to crack. The polish was probably old because she had such a hard time getting a smooth finish she left small bubbles and a lumpy look in my nails. Avoid this place.
I just moved to San Diego and needed a local salon. Nicky is absolutely wonderful! Look at the beautiful nails she crafted for the holiday season :D
This service was very good. I was seated in my chair within within 5 minutes after I got there. The color that I wanted was fantastic my nails never look nicer. Jason was very patient with me and did a fantastic job. I am planning to go back and get not only a manicure but a pedicure also!
I really enjoyed my experience here. Got taken almost immediately. Got a Mani pedi. Polish is still on my toes from 8 days ago. Brian, who did my acrylics, was super awesome ! Very fast and also helped with my decision making. Not to mention I barely had to say anything about my acrylics or fixing anything (I'm super picky!!) Very reasonably priced in my opinion (paid $62 for everything, including the 2 ring finger nails with the crystals/gems!!) Plus, each thumb has a small gem as well.
Definitely going back because finding a good nail shop that's both efficient and reasonably priced is extremely rare these days !!
(This is an update to this review....I am not sure how the shop is anymore due to the fact that 2 of the main great nail techs have relocated ! Nail-it is where the gentleman [Brian] moved to)
Customer service is great, nice workers and also cheap nails for what i did, Nguc did a great job
Best Nail Salon in San Diego. I've been getting my nails done for 20 years and have never been to a salon that is more professional and better quality. I get a gel manicure on my nails and it lasts at least one month. A get a regular pedicure and my toes stay chip free for at least 6 weeks. All the nail techs are thorough and go above and beyond with out being asked. Their prices are fair especially given the quality of their products. I've been to other salons and my nails chip in 3 days. I was very busy this past month so I had to wait 5 weeks to get a new manicure. After 5 weeks I didn't have any chips! Thank you for your awesome work!
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J&V Nails Design Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Planning
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Appointments recommended
Today
Opening Hours
| Monday | 09:00 AM - 06:00 PM |
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| Tuesday | 09:00 AM - 06:00 PM |
| Wednesday | 09:00 AM - 06:00 PM |
| Thursday | 09:00 AM - 06:00 PM |
| Friday | 09:00 AM - 06:00 PM |
| Saturday | 09:00 AM - 06:00 PM |
| Sunday | Closed |
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Location
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