Hello Sugar | Denver Brazilian Wax & Sugar Salon

+1 303-584-9748

Phenix Salon Suites, 1931 Sheridan Boulevard Unit H, Suite 115 & 116, Edgewater, CO 80214 United States of America

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Quick Facts About Hello Sugar | Denver Brazilian Wax & Sugar Salon

Hello Sugar | Denver Brazilian Wax & Sugar Salon has received a mix of positive and negative comments from customers. Let's analyze these comments to identify the strengths and weaknesses of the salon.

Starting with the strengths, many customers praised the professionalism and attentiveness of the estheticians at Hello Sugar. Erin, Treasure, and Mia were specifically mentioned for their excellent customer service. They were described as friendly, patient, and skilled, making the waxing experience comfortable and enjoyable for the clients. The estheticians took the time to explain the process and provided aftercare instructions, ensuring that customers felt well-informed and taken care of.

Another strength mentioned was the overall experience provided by Hello Sugar. The salon was described as clean, quiet, and well-maintained, creating a pleasant ambiance for customers during their appointments. Additionally, the appointment ended with a cooling serum, which was not offered at other waxing places according to one customer. This attention to detail and extra step in the service added value to the overall experience.

The membership program offered by Hello Sugar was also highlighted as a strength. By paying a monthly fee, customers can get discounted services such as Brazilian waxes every four weeks. This provides convenience and cost-effectiveness for regular customers, enhancing customer loyalty.

On the other hand, there were several weaknesses mentioned by customers. One recurring complaint was the wait time. One customer had to wait for half an hour before their appointment, which can be frustrating and inconvenient for clients. Additionally, another customer mentioned that there was no lobby and that the salon consisted of only two small rooms in a complex. This lack of space and potential overcrowding might contribute to longer wait times and a less comfortable atmosphere for customers.

Some customers also expressed dissatisfaction with the quality of the waxing service. One customer mentioned that many hairs were left after the wax, and the experience felt transactional. This indicates that the esthetician might not have provided a thorough and satisfactory waxing service. Another customer mentioned bruising after the wax, which may raise concerns about the technique and expertise of the esthetician.

In summary, the strengths of Hello Sugar | Denver Brazilian Wax & Sugar Salon include the professionalism and attentiveness of the estheticians, the overall experience provided, the membership program, and the clean atmosphere of the salon. However, the salon has room for improvement in terms of reducing wait times, providing a more spacious and comfortable environment, and ensuring a thorough and satisfactory waxing service for all customers.

Best TL Reviews

I was a little nervous because the routine here is different from other wax places I’ve visited. The esthetician stays in the room and faces away while you undress and get ready on the table which felt strange, but ultimately it is a little funny that other places leave you to undress when they’re just going to come back and look at your intimate areas anyway ¯\_(ツ)_/¯ Erin described her process the entire way through, which I appreciated. She was super nice and funny so I’m looking forward to seeing her again! The entire appointment ended with a cooling serum, which I have not had at other waxing places. The overall experience was impeccable and I signed up for the membership as a result!

Wonderful! Erin was super professional, very patient and attentive. She is an expert in making it a good experience, despite the pain that the first time means! I will definitely come back with her every month! Very happy to have met Hello Sugar! I had to wait half an hour for my shift, but it was totally worth it!

Waited 30 minutes…. No lobby. It’s just 2 small rooms in a salon complex. Service provider was fine; Nice, but not very personable. It was definitely not the best wax I’ve had. Manyyyy hairs left, but she said I had a lot of resistant hairs. Transactional feel. Wouldn’t go back.

Treasure was amazing. I came in for a sugar wax Brazilian and even tho I was a *little* past due for that service, she was still willing to give me a normal hot wax to start my process. No experience is great going through this- but Treasure was kind and funny and kept the appointment as smooth as.. well… ???????? will be going back next month!

I had a great experience with my Brazilian wax at Sloan Lake’s hello sugar. My tech was super friendly and made sure to remind me to breathe in and out with every removal, which relaxes me. I have the membership which allows me to pay $50/m to come get Brazilian every 4 weeks, highly recommend

The technician made me feel comfortable stripping down and spreading even though it was the first time I've ever waxed. I'm 36 weeks pregnant and even though she told me it would be more spicy because of my added blood flow down there she was quick, efficient and made sure to check in with me if I needed an extra breather. The full Brazilian only took a total of approximently 10minutes; my ride was shocked how quick the appointment was. I did bruise alittle bit due to the added blood flow like she warned me but I think I'm totally hooked on the longevity and quickness of the procedure and will definitely be booking again regardless of the main reason I did it~being that I'm pregnant and couldn't maintain it any more myself. I think this is going to be a part of my self care routine from now on.

Incredible waxing experience! I was nervous about my first waxing experience, but my esthetician, Mia, made me feel so comfortable. She maintained great conversation, talked me through the process, and explained aftercare instructions very well! I highly recommend this salon, especially Mia!

I receive a Brazilian sugar and eye brown wax. Morgan is so friendly and professional. She explains each step and makes sure I feel comfortable. Salon is clean, quiet and well maintained. I leave feeling fabulous.