United Nails

+1 760-325-3255

27765 Landau Blvd, Cathedral City, CA 92234 United States of America

Open Today: -

Quick Facts About United Nails

United Nails Place, based on the comments provided, has both strengths and weaknesses. In order to evaluate these, it is important to consider the various aspects of the salon, such as customer service, expertise of the staff, cleanliness, pricing, and overall experience.

One of the strengths mentioned in the comments is the quality of the finish and color of the manicure. This suggests that United Nails Place has the ability to provide visually appealing results in terms of nail appearance. Additionally, one customer compliments the salon on its cleanliness and customer service, which implies that the salon maintains a hygienic environment and treats customers well.

Another strength lies in the affordability of the services. A customer notes that the prices are good, which could make United Nails Place an attractive option for individuals seeking quality services at a reasonable cost.

Furthermore, one customer expresses satisfaction with the waxing services provided by a staff member named Tina. This indicates that some staff members have expertise in various treatments beyond manicures and pedicures, which can be a strength in terms of offering a broader range of services to customers.

However, there are several weaknesses mentioned in the comments that need to be addressed. One recurring issue is the lack of attention to customers' needs and preferences. In multiple comments, customers mention feeling neglected, unacknowledged, and uncared for. This points to a weakness in customer service and indicates that some staff members may lack interpersonal skills or empathy.

Additionally, there are complaints about the lack of professionalism and expertise displayed by some staff members. One customer states that the manicurist did not know what she was doing, while another mentions that the person doing their pedicure had a terrible attitude and was rude. These comments indicate a weakness in the skill and training of some staff members.

Another significant weakness highlighted in the comments is the issue of cleanliness and hygiene. A customer complains about contracting a toe infection after a pedicure, suggesting that the salon may not adequately clean its supplies or maintain proper sterilization procedures. This raises concerns about the overall cleanliness and hygiene practices at United Nails Place.

Furthermore, the issue of inconsistent quality is raised in the comments. While some customers had positive experiences, others had extremely negative experiences, with one stating that it was the worst manicure of their life. This inconsistency in quality points to a weakness in maintaining consistent standards and customer satisfaction.

Lastly, one customer mentions the inconvenience of having to pay in cash and the additional charges associated with using the salon's ATM. This suggests a weakness in the salon's payment options and could potentially deter customers who prefer alternative payment methods.

In conclusion, while United Nails Place has some strengths such as providing visually appealing results, offering affordable prices, and receiving compliments for certain staff members, there are notable weaknesses. These include issues with customer service, lack of professionalism and expertise in some staff members, concerns about cleanliness and hygiene practices, inconsistent quality, and limited payment options. Addressing these weaknesses will be crucial for United Nails Place to improve its overall reputation and meet customer expectations.

Best TL Reviews

I was very unhappy with my manicure and pedicure. I do not recommend this salon.

To start, the left hand lamp did not work. She refused to change the lamp, and, or acknowledge that the lamp was not working properly, and quite frankly could not see what she was doing.

The manicurist was very non-receptive and really did not treat me like she cared and frankly did not know what she was doing.

I’m very happy with the color a very nice metallic and the finish is actually very nice.

Then there is the lamp situation… it constantly blinked, and she acted like she was in denial of the blinking and could care less.

Then…the pedicure,

I asked for a simple French nail treatment for my pedicure.,, with a small smile. Please see my pictures of my small pictures….It looks like a clown in a bad day.

This is the worst manicure I’ve ever had in my life. I thought I would try them because they were local. I live

at Desert Princess country club year round. I am looking for a place I thought would be close to my home. The manicurist was so neglectful in the process and giving me the results that I asked.

I feel like they should get into a different business, and or close down to not infect anyone with their over pricing for their lack of service, the talent to create a simple French nails and matching pedicure.

I look at one of my nails and hope I do not get an infection. I asked her to stop for she was cutting and digging, and she continued.

Do yourself a huge favor… And go somewhere else they should be put out of business.

Cute shop, very good prices, and Tina gave me the best mani/pedi I’ve had in a long time! So I had her wax my eyebrows too and she did a great job. I’m only in Palm Springs a couple times per year but I’ll be back to United Nails when I’m here!

I used to love coming to this salon but now they have really become lazy with their services. Any other salon in the desert would do a better job for the same price point. Save your money and go elsewhere.

I got a predicure on Friday and by Sunday I had a toe infection. I had to go get antibiotics for the infection. I'm in a lot of pain and my toe nail might fall off. They probably don't clean their supplies thoroughly...I'm definitely never going back!!!

Oh my, I have never had this bad experience at any nail salons, and it was the worst. The person who tried to do my pedicure had a terrible attitude and so rude.

OMG. Great Pedi, Very Clean, Great Coustermer Service. The absolutely best Pedi in my 53 years.

BUT bring cash, ATM 3.50 plus my bank charge. 5 Stars.

Omg I love my nails , it was quiet not packed which I love , it was nice and cool inside , very relaxing, my nails came out awesome