Quick Facts About Envious Nail Bar
Envious Nail Bar has both strengths and weaknesses based on the comments provided. Let's analyze them in detail.
Strengths:
1. Welcoming Atmosphere: Multiple reviewers mentioned that the salon has a lovely and relaxing atmosphere. The decor is beautiful and modern, creating a positive first impression.
2. Complimentary Drinks: Several customers appreciated the fact that Envious Nail Bar offers complimentary drinks, such as champagne, mimosas, and wine. This extra touch adds to the overall experience and makes customers feel pampered.
3. Friendly and Professional Staff: Many customers praised the staff for being considerate, friendly, and professional. They take their time to ensure that customers are satisfied and provide quality service.
4. Cleanliness: Reviewers consistently mentioned that the salon is clean and well-maintained. This is crucial for a nail salon as customers look for hygienic environments to minimize the risk of infections.
5. Attention to Detail: Customers noted that the nail technicians at Envious Nail Bar pay attention to detail and take their time to ensure that the service is up to standard. This level of precision and care is appreciated by customers.
Weaknesses:
1. Lack of Empathy: One reviewer mentioned a disappointing experience when she brought her 4-month-old baby to the salon. The owner allegedly asked her to leave or keep the baby quiet to maintain the ambiance of the shop. This lack of empathy towards a paying customer and a mother with an infant is a significant weakness.
2. Inconsistent Experience: Although the majority of customers had positive experiences, one reviewer had an unpleasant experience with her nails and pedicure. She mentioned that the technician pulled her hand across her body, resulting in a painful cuticle experience. The owner's response was also unsatisfactory, leading to a negative and embarrassing experience for the customer.
3. Forgetting Customer Requests: Another weakness mentioned by a reviewer was that the salon forgot the designs she specifically asked for twice. This lack of attention to customer requests can be frustrating and may lead to dissatisfaction.
4. Painful Experience: In the same negative review, the customer mentioned experiencing significant pain during the manicure, to the point where she had to blow on the wounds herself. This indicates a lack of care and attention by the nail technician and goes against the goal of providing a relaxing and enjoyable experience.
5. Lack of Communication: Based on one review, it appears that the staff at Envious Nail Bar may struggle with effective communication. The confusion and scrambling experienced by the customer when her requested designs were forgotten indicate a breakdown in communication between the technicians and the customer.
In summary, Envious Nail Bar has strengths such as a welcoming atmosphere, complimentary drinks, friendly and professional staff, cleanliness, and attention to detail. However, there are notable weaknesses, including a lack of empathy, inconsistent experiences, forgetting customer requests, painful experiences, and difficulties with communication. These weaknesses should be addressed to ensure a consistently positive customer experience.
Best TL Reviews
They just opened this shop about a month ago and my mom and I would usually go there with the previous owners. The owner Nate was there to welcome us and made sure to offer us complimentary champagne, or mimosas while we got our pedicures done. (I hope they keep that, lol.) The decor inside the nail salon is a beautiful change! It's a WHOLE VIBE. I highly recommend going here. The ladies are considerate and do good work. Black owned and we are here to support it! Lovely atmosphere.
My first time coming to this nail salon was this past Saturday and I absolutely loved my whole experience here! From the moment you walk into the salon it was so clean and very beautiful and had nice music and the guy at the desk was very polite and made my whole visit very relaxing for me from start to finish! I am so happy my normal go to nail salon was too booked so I found this place and decided to try it out! 10 starts! Cleanliness nice professional and very comfortable and relaxing place to go! If your new to the area I would by far recommend trying this nail salon out it out beats all the rest of them! I have now found me a new nail place to go to! ????
I am updating this review to reflect my most recent experience here. I want to be clear, my review is not being edited due to my experience with my nailtech. With that said, I was greatly disappointed at my second appointment. As a woman, and a mother, the nail shop is time to feel rejuvenated and carefree. Unfortunately, responsibilities don’t always allow this time to be alone time. Due to not having childcare, I brought my 4 month old with me. After 30-45 minute late start and a couple hours for a fill, my baby became bored and began to yell. Instead of being given an opportunity to calm the baby in between my fill and pedicure, I was approached, by the male owner-only because I don’t know his name and I believe the shop is also co-owned by women- I was asked if I would be “finishing my services on a different day.” I was stunned and the message was reinforced that if I wanted to finish the service, the baby would have to be quiet. I don’t fault the owner for trying to maintain the ambiance of the shop for other customers, I take offense in the fact that I was told to leave or that if I stayed, my services would not be continued. I was not given a chance to soothe my baby without being told to leave without my full service. There was a lack of empathy for me as a paying customer as well. I even called to try to rectify the situation upon my departure and the message was still reinforced, if the “kid,” (again, I have a 4 month old infant) wouldn’t be able to stay quiet, my services would not be provided. After having such a great experience my first time around, this one was very jarring.
I am recently new to the area and searched up local nail shops. This place came up with great reviews. I am glad I was took the chance. The service is quality from walk in to pay out. They check in with your throughout the service to ensure everything is to standard. The nail tech took her time and was very detailed. Prices are fair for the service you get. I definitely intend on being a regular here. The music is great and the ambiance makes it like you’re out on a girls’ spa day.
This is your new nail salon! This was one of the best experiences I have had at a nail place. Everyone was helpful and friendly. The music was on point and they had complimentary drinks. The best hidden gem! I will definitely be going back. Go check them out and make an appointment they fill up fast.
Katie and Diane were very professional took their time and did an amazing job. Katie did my nails and Diane did my toes! They serve you a glass of wine and and are very welcoming to kids. The owner was also very welcoming! Go to Envious Nail Bar if you want to be relaxed and enjoy your time!! Also the place is beautiful! Thank you!
Best nail salon I have been in!! Awesome owners that made my experience amazing!! Beautiful decor, clean utensils, and great company!!
Update:
Yep, still the Best nail salon! My daughters are now in love with this place too!
The salon is beyond gorgeous. It’s very modern and clean. Chrissy is the best nail technician I’ve ever had. April does one heck of a pedicure! Everyone CARES and takes the time to make sure you’re getting what you came for. I would highly recommend them!
Great first impression, then the work began....
I really hate being the one who had an unpleasant experience, but I was.
The picture is how my first trip to Hawaii nails are going to look, and it's painful! Even two days later.
The gal pulled my left hand across my body instead of coming over to my left side, since I was still in the chair getting my pedi done. This is the hand she tore up. She also did not make sure they were all even, so I had to ask for corrections and I don't ask unless it's really noticeable. It was so painful when she poured alcohol on it I had to blow them myself, this was my worst ever cuticle cut experience and I'm not exaggerating and no one cared that I was sitting there in pain nor apologizing.
The LUXURY Pedicure... well, I didn't really get to pay attention to or enjoy it because of everything happening with my Mani. I didn't even feel the hot stones massage. The owner literally pulled video footage because I questioned it. I never saw or felt hot stones even in the footage, but whatever. That's how not so memorable the massage was or just so much going on with my hands, I kindly took their word for it. They also forgot the designs I asked for twice then started scrambling and acting confused when I asked after the top coat went on. So I just came home and added my own little fun Hawaii design and filed a couple nails straight.
I'm really sorry, but it was a really bad, really embarrassing experience for me. I'm sad that I didn't have a great experience like others in these reviews. I will not be returning. The hunt for my favorite salon where they actually pamper and care for the client is still ongoing.
1 star for the complimentary Sangria!
Place Pictures
Envious Nail Bar Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Planning
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Appointments recommended
Today
Opening Hours
| Monday | 09:30 AM - 07:00 PM |
|---|---|
| Tuesday | 09:30 AM - 07:00 PM |
| Wednesday | 09:30 AM - 07:00 PM |
| Thursday | 09:30 AM - 07:00 PM |
| Friday | 09:30 AM - 07:00 PM |
| Saturday | 09:30 AM - 07:00 PM |
| Sunday | Closed |
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