Quick Facts About Q T Nails
Q T Nails place, based on the comments provided, has a mix of strengths and weaknesses that contribute to its overall reputation and customer experience.
Starting with the strengths, one customer is extremely loyal and satisfied with the service they receive from Bao, the owner. They consistently praise his ability to deliver on their vision and appreciate the effort and time put into their nails. This suggests that Q T Nails has skilled technicians who can bring customers' ideas to life and provide a relaxing experience. Another positive aspect mentioned is the reasonable pricing, with one customer finding their SNS nails to be nicely done at a good price. This could attract budget-conscious customers and contribute to customer loyalty.
Additionally, there are positive comments about specific technicians, such as Lindsey and Anh, who are mentioned as being great at pedicures and going above and beyond to accommodate customers even when busy. This indicates that there are capable and attentive staff members at Q T Nails who can prioritize customer satisfaction.
On the other hand, there are several weaknesses that should be addressed. One major complaint revolves around the owner or manager's behavior. A specific customer alleges that they were rude, argumentative, and uncooperative. This kind of behavior can significantly impact a customer's experience and create a negative impression of the business as a whole. The customer also mentions that the owner misunderstood their request and applied polish in a way they did not desire, potentially indicating a lack of attention to detail.
Another significant weakness is the issue of time management. Two different customers mention instances where their appointments were mishandled. In one case, a customer with an appointment had to face the risk of being overlooked in favor of a non-appointment customer. This demonstrates a lack of value for the client's time and can contribute to frustration and dissatisfaction. Another customer mentions being rushed to pick a color and then being asked to leave without their nails finished because they confronted the owner about the rush. These instances highlight poor organization and customer service skills.
Furthermore, one customer notes that the selection of nail polish colors at Q T Nails is limited. While this may not be a major issue for all customers, it can be a drawback for those who value a wide variety of options.
In conclusion, Q T Nails place has some notable strengths, including skilled technicians, reasonable pricing, and positive experiences voiced by some customers. However, there are also significant weaknesses, particularly in terms of customer service, time management, attention to detail, and the limited selection of nail polish colors. These weaknesses should be addressed to ensure a more consistent and positive experience for all customers.
Best TL Reviews
All I want to say is the man in that business I guess he’s the owner will never touch my feet again he was rude argumentative and uncooperative! I want what I want and if I’m paying I expect to get it! Every time I asked him to do something he had something to say out of his mouth. I like the tips of my real toenails polished and he kept saying I wanted him to polish my skin under my toes! I have had a young lady that normally do my feet and she knows and does exactly what I want. I don’t know if I will go back. The polish on my feet look thick he really should have thinned the polish out
When I say “I will NEVER go anywhere else!!!!” I mean it. I ❤️ Bao an the way he delivers on my nails each an ever time! He never disappoints me. If I have a vision he makes it come to life. Very relaxing place. Him an his staff are always so very polite. I appreciate the effort and time you do on my nails QT nail!!!!! Forever a customer????????
Awful. Made appointment. Asked to pick color as soon as I sat down. He denied me. I sat there for 20 minutes while he wrapped my nails and I could have been picking a color. Then he rushed me to pick. Then said to leave without my nails finished because I confronted him about rushing me and that I asked to pick color as soon as I got there.
In the past I made an appointment and a lady showed up at the same time as me with no appointment. Bow was literally going to do the nails of this lady instead of mine. The only reason he didn’t is because the lady told him I should go first because I have an appointment. He does not value the client’s time. I have been coming to this place since 2017. I will never return. They barely have any colors anyways.
Very reasonably priced. I got SNS for the first time and I have to say they look very nice. Next time I get my nails done, I am coming back here!
This place is absolutely awesome!!! They are kind, friendly, QUICK!!! I could go on forever...... I've never left disappointed BAO definitely does the job!!
Lindsey and anh did mine and Nick's pedicures. They were great did an amazing job got us in quickly even thought they were packed and stayed late to squeeze us in. Very satisfied first time at this salon and I'll be back ❤️????
I recommend going here! My mom and I went to get our nails done here while visiting from out of town. He got my nails done quick and did an awesome job on my acrylics. Favorite nails I’ve had in a long time!
I love getting my eye lashes done here by June! She is very sweet and does such a good job. I use to pay $150 to get my eye lashes done and here I pay $35 and June does even better then the expensive shop. Always very happy with my eye lashes and got a wonderful pedicure . I never feel rushed , just relaxed.
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Q T Nails Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Today
Opening Hours
| Monday | 10:00 AM - 08:00 PM |
|---|---|
| Tuesday | 10:00 AM - 08:00 PM |
| Wednesday | 10:00 AM - 08:00 PM |
| Thursday | 10:00 AM - 08:00 PM |
| Friday | 10:00 AM - 08:00 PM |
| Saturday | 09:00 AM - 08:00 PM |
| Sunday | Closed |
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Location
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