Barber's Chair

+1 815-463-0223

332 W Maple St, New Lenox, IL 60451 United States of America

Open Today: -

Quick Facts About Barber's Chair

Barber's Chair place has received mostly positive comments, indicating a number of strengths. Some of these strengths include efficient and timely service, talented stylists, a fun and professional atmosphere, good customer service, and the ability to cater to specific needs such as beard grooming. However, there are also a few weaknesses mentioned, such as a mistake in a beard trim and the shop's limited payment options.

One of the major strengths of Barber's Chair place is its ability to provide efficient and timely service even during busy periods. Customers have mentioned that despite the shop being busy, there were enough staff members to ensure that customers were not kept waiting for a long time. This can be seen as a strength as it demonstrates that the shop has a good management of staff and resources, making it easier for customers to get in and out without excessive waiting times.

Another strength of Barber's Chair place is the quality of their haircuts. Customers have mentioned that they love their haircuts and have received great haircuts from the stylists, specifically mentioning Jessica and Renee. This indicates that the stylists at the shop are skilled and talented, able to deliver good quality haircuts that meet the customers' expectations. This is important as the primary service of a barber shop is providing haircuts, and a positive experience in this aspect can lead to repeat customers and positive word-of-mouth recommendations.

The atmosphere of Barber's Chair place is also highlighted as a strength. Customers have mentioned that the shop has a fun and professional atmosphere, creating a positive environment for customers. This can be a significant factor in attracting and retaining customers, as an enjoyable atmosphere can enhance the overall experience and make customers feel comfortable and relaxed during their visit.

Customers have also praised the shop's ability to cater to specific needs such as beard grooming. This indicates that the stylists at Barber's Chair place have the knowledge and expertise to handle different types of hair and facial hair, including beards. This can be a competitive advantage for the shop, as not all professional stylists are skilled in beard grooming. Being able to offer quality beard trims and cuts can attract customers who are specifically looking for this service, especially those who have had difficulty finding a professional stylist who understands their needs.

The customer service at Barber's Chair place is also mentioned as a strength. Customers have mentioned that the staff members were polite, personable, and addressed any concerns or questions they had. This indicates that the staff members are attentive and prioritize customer satisfaction. Good customer service can contribute to a positive overall experience and can lead to customer loyalty and positive recommendations.

However, there are a couple of weaknesses mentioned in the comments. One customer mentioned a mistake made during a beard trim, where the stylist cut off more than intended. While the customer acknowledged that the stylist did a good job from a technical standpoint, it was not the desired outcome and left the customer feeling sad and disappointed. This indicates that there might be a need for improved communication between the customers and stylists to ensure that the desired outcome is understood and achieved.

Another weakness mentioned is the fact that Barber's Chair place only accepts cash for payment. This can be inconvenient for some customers who prefer to pay with cards or other forms of electronic payment. This limitation in payment options might deter some potential customers who do not carry cash or prefer the convenience of using cards.

In conclusion, Barber's Chair place has several strengths, including efficient and timely service, skilled stylists, a fun and professional atmosphere, good customer service, and the ability to cater to specific needs. However, there are also a few weaknesses highlighted, such as a mistake in a beard trim and the shop's limited payment options. By addressing these weaknesses and building on their strengths, Barber's Chair place can continue to provide great haircuts and exceptional service to their customers.

Best TL Reviews

They Very busy today but they had enough staff to get people in-and-out in a timely manner I will Be returning and I love my haircut

Great service , atmosphere and price. Walked in and didn't have to wait very long even though they were busy. I got a great haircut from Jessica. I'm planning on being a regular customer. I highly recommend this shop!

This barber shop is fun, professional and provides great haircuts.

I have a long beard and Renee knew how to properly cut and style it. Not many professional stylists can do a great cut for beards.

I have already recommended Barbers Chair because people have actually asked me about my haircut and beard style. I tell them to go and get a great haircut with exceptional service.

The staff was really polite and Rene was sure to adress any of my concerns. She did an amazing job. This is the first time Ive felt good leaving a barbers shop. I will be coming back!

I normally get very good service here and the team members are always very nice but we had a snafu this time...I asked her to trim my beard to about an inch and she pretty much buzzed it off ☹️. From a technical sense she did a great job but it is not at all how I wear my beard. I may just shave it off now..I paid her and tipped fully because the shop was full and I Didn't want her to feel badly but now that I'm home I'm just very sad.

Loved it, super friendly people. Great haircut, great beard trim. Great prices, Definitely going to be going here from now on.

Note: they only take cash for payment

Great cuts, great price. And fast!

The ladies were very personable and did a Good job