Quick Facts About Lily Nails
Lily Nails Place has received a mix of positive and negative comments from customers. In order to analyze the strengths and weaknesses of the place, we will examine the comments and identify recurring themes.
Strengths:
1. Reasonable prices: Multiple customers mentioned that the prices at Lily Nails Place are reasonable. This indicates that the establishment offers competitive pricing, making it an attractive option for customers who are conscious of their budget.
2. Clean facility: One customer praised the cleanliness of the facility. A clean and hygienic environment is essential for a nail salon, as it promotes trust and ensures the safety of customers.
3. Friendly staff: Several customers mentioned the friendliness of the staff at Lily Nails Place. Friendliness is an important attribute for providing a positive customer experience, as it helps create a welcoming atmosphere and builds rapport with customers.
4. Skillful work: Some customers had positive experiences with the quality of the nail services provided. They praised the expertise of Lily and her team and described their job as amazing or wonderful. Skillful work contributes to customer satisfaction and encourages repeat business.
5. Additional amenities: A customer mentioned that Lily Nails Place offered a bottle of water and access to massage chairs, even to customers who were not getting their nails done. This demonstrates the place's commitment to customer comfort and going the extra mile to provide a pleasant experience.
Weaknesses:
1. Inconsistent quality: One customer mentioned that their first experience with Lily Nails Place was beautiful, but the second time resulted in poor quality work. Inconsistent quality can be a significant weakness for a nail salon, as customers value consistency in service and expect their expectations to be met consistently.
2. Lack of professionalism: One customer reported experiencing judgment and rudeness from staff members at the nail salon. This incident involved making inappropriate comments about a child's gender. Such behavior is unprofessional, disrespectful, and can have a significant negative impact on the reputation of the business.
3. Lack of attention to detail: A 13-year-old customer expressed disappointment in the quality of their nail service, describing them as looking like a 10-year-old did them. Attention to detail is crucial for a nail salon as customers expect meticulous and precise work to achieve their desired look.
4. Customer dissatisfaction: Several customers expressed dissatisfaction with their experience at Lily Nails Place. Complaints ranged from poor quality work to negative interactions with staff. Customer dissatisfaction can harm the reputation of a business and deter potential customers from visiting.
In conclusion, Lily Nails Place demonstrates strengths in terms of reasonable prices, cleanliness, friendly staff, skillful work, and additional amenities. However, weaknesses include inconsistent quality, lack of professionalism, lack of attention to detail, and instances of customer dissatisfaction. Addressing these weaknesses is crucial for the business to improve customer satisfaction and maintain a positive reputation.
Best TL Reviews
I’m 13 years old and I got my nails done for Christmas and they did me so wrong????. From far a way they don’t look bad. But when you get close to see them they look like a 10 year old did them. The lady was super nice and was gentle but my nails look look horrible. After I left I was crying. But the prices are ig reasonable it was $55 for what I got. Anyway if you plan on going to Lilly nails just know that your nails won’t look the best.
I loved my nails. They all did a wonderful job ☺️????. I highly recommend lily nail. And there prices are reasonable. I just had my nails done 2 days ago.
Had appointment with Lily today to get my nails done. As always she does an amazing work. Facility is always clean, the staff is always very friendly. Prices are great and the end results are amazing. Will always go to Lily Nails to get my nails done. Highly recommend you stop in give them a try
Thank You Lily my nails look awesome.
Amazing place! Definitely would come again, the lady that was doing my legs were really nice and didn’t make me uncomfortable at all! They even offered me a bottle of water, overral the service were spot on and nails turned out awesome while my legs left feeling fresh and new❤️❤️❤️
The first time I went, the job was beautiful. Second, poor quality. I never actually had a bad experience with getting my nails done before so I didn’t know how to react. I still paid as my friends nails and my pedicure was beautiful. As can be seen by photos one needs to be careful who they get while going here, but I personally wouldn’t chance it again for the price tag. The people are nice though!
If I could give a zero I would... My son loves to get his nails painted because he is 6 and loves colors. My friend and i took him and her daughter to this place and we picked out our colors sat and waited. It was our turn, the male worker talked my friends daughter about getting her nails done. He looked at my son and said "both of you." Then preceded to ask my 6 year old son if he was the man or the women. We up and tried to leave. Then asked us why we were leaving. 0 out of 10. Will never return to the this awful place that broke my sons heart.
Amazing store having been bring my wife for here for 3 years now and are the only place we recommend going in town. Even when I do not get my nails done they let me use the massage chairs as my wife has her nails done and gives us water bottles to drink.
I've previously heard bad things about this place but when my wife and son went in to get his nails painted, they were greeted with judgment and rudeness.
My son is 6 years old, likes colors, and hence like to get his nails painted. The person at the desk looked at both my wife and son with a judgemental look and asked if he was male or female. He is CLEARLY a boy. Does it matter though? They're paying customers.
Needless to say, they left and went elsewhere. 0/10 experience, would NOT return. Ever.
Place Pictures
Lily Nails Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Payments
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Debit cards
Today
Opening Hours
| Monday | 09:30 AM - 08:00 PM |
|---|---|
| Tuesday | 09:30 AM - 08:00 PM |
| Wednesday | 09:30 AM - 08:00 PM |
| Thursday | 09:30 AM - 08:00 PM |
| Friday | 09:30 AM - 08:00 PM |
| Saturday | 09:30 AM - 08:00 PM |
| Sunday | 11:30 AM - 05:00 PM |
How to go there
Location
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