Quick Facts About Nails Art Co
Nails Art Co place has received a variety of comments from customers, providing insight into both its strengths and weaknesses. In order to analyze these comments and evaluate the overall strengths and weaknesses of the salon, the comments will be examined and categorized into different aspects of the salon experience.
One of the main aspects of a nail salon is the quality of the service provided. Several customers mentioned that they were unhappy with the quality of the nail services at Nails Art Co. One customer stated that their nails barely stayed on and multiple nails popped off within a week, despite the high price they had paid. Another customer mentioned that their nails chipped after only three days. These comments suggest that the salon may have issues with the durability and longevity of the nail services they offer.
However, there were also positive comments regarding the service quality. One customer mentioned that they had a great experience with a nail technician named Johnny, who was professional and did an excellent job. Another customer stated that their gel manicure and pedicure lasted for 16 days and that they were extremely satisfied with the service. These comments indicate that there may be variability in the quality of the nail technicians at Nails Art Co, with some providing excellent service and others falling short.
Cleanliness is another important factor to consider when evaluating a nail salon. A few customers noted that Nails Art Co was very clean, which is a positive aspect. One customer specifically mentioned that the place was incredibly clean, which reflects positively on the salon's commitment to maintaining a hygienic environment.
Customer service is also crucial in any service-based business. Some customers mentioned that the staff at Nails Art Co were nice and friendly. However, one customer felt rushed and mentioned that their nails ended up being lumpy and overly thick, indicating a lack of attention to detail and potentially poor customer service in that specific instance. Another customer mentioned overhearing a nail technician informing clients of the cost of their service upfront, which they found to be off-putting. Overall, while some customers had positive experiences with the staff, others found the customer service lacking or even rude.
The comments also touch on the issue of management changes at Nails Art Co. One customer mentioned that they used to love the place but found that the quality of service declined after new management and staff took over. Another customer specifically stated that they no longer recommend the salon due to the rude behavior of the manager. These comments indicate that the management changes may have negatively impacted the overall experience at Nails Art Co.
Furthermore, the comments also provide some insight into the pricing of the salon. One customer mentioned that despite the high price of $75 for a set of nails, they felt that it was not worth it due to the nails popping off quickly. Another customer compared their previous salon, Tk Nails, to Nails Art Co, noting that both salons offered services at the same price, suggesting that customers may expect a higher quality service for their money.
In conclusion, Nails Art Co has both strengths and weaknesses based on the comments provided. Positive aspects include cleanliness, friendly staff in some instances, and the ability of certain nail technicians to provide good service. However, there are clear weaknesses, such as issues with the quality and durability of the nail services, inconsistency in service quality, and concerns about customer service and management behavior. Additionally, the pricing of the services is called into question by some customers. Overall, based on the comments, it seems that Nails Art Co has room for improvement in various areas of its operation to enhance customer satisfaction.
Best TL Reviews
I used to love this place. They always did a fantastic job. Now with new management and all new people they are terrible. They barely use any glue to keep the nails on. They charge 75 dollars for these nails and 3 pop off not even a week later. I just don’t think it’s worth the price at all. Do yourself a favor and save your money or go somewhere else.
Had my eyebrows waxed and they burnt them to the point of blisters and scabs. When I returned the next day to ask how to heal it they gave me the quizzical look and talked to each other in Vietnamese. Fortunately a patron sitting there told me what to use to heal it quickly. So disappointing as I liked their nail service but will not return. An apology would have been nice.
Very clean and the person who did my nails was very nice. As you notice I'm a fan of the dipping powder, it's the natural and non-chemical way to do your nails. This is the 4th place that has done my nails so far and I had to say that they didn't do a great job. My nail is chipped already after 3 days. Quality isn't that good, but customer service wise they're very nice. Now I overheard one of the nail technician there who informed every client that sat down how much it's going to cost for him to do their nails. Kinda lame if you ask me but I guess he wants to make sure he's getting his fee before hand. Personal opinion, I won't go back there or recommend it to anyone.
This was my first time getting a fill at The Nail Lounge, and I wholeheartedly recommend this establishment. I was warmly greeted and promptly seated. The nail technician, Johnny, was extremely professional, funny and did an excellent job. I will definitely come back as an ongoing customer.
LOVE THIS PLACE! This the second time I go and my gel mani and pedi are still completely perfect after 16 days. They are all very nice there and the place is incredibly clean.
EDIT
*its officially been 3 years since they cut my nail trying to rush taking off my acrylics and my nail is permanently damaged
Use to love this place before the new management took over. I went to get a full set and my nails turned out crooked and the clear coat came off within 2 days. I went back to have them fix it and the manager said it was my fault and was rude. I don't recommend this place anymore...
Thia was great, very professional, knowledgeable and personable. There was a long wait even though I made an appointment.
Usually I have a great experience here but today it felt as if they were rushing me out. My nails looked lumpy and overly thick. I am very disappointed.
Before(Tk Nails) After(Nail Art)
You tell me which is better
Also both are same price so it says alot
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