Scissors Salon

+1 205-426-9091

4817 McAdory School Rd # 117, McCalla, AL 35111 United States of America

Open Today: -

Quick Facts About Scissors Salon

Scissors Salon has received a mix of positive and negative reviews. The positive comments highlight the strengths of the salon, while the negative comments highlight its weaknesses.

One of the strengths of Scissors Salon is the staff's ability to listen to and understand the client's preferences. Multiple comments mention the hairstylists, such as Kim and Wendy, who listen to their clients' thoughts about their hair and provide recommendations based on what will work best for them. This indicates that the salon values communication and strives to give clients the desired results.

Another strength is the friendly and pleasant atmosphere of the salon. Several comments mention the pleasant atmosphere and the friendliness of the staff, specifically mentioning Kayla and Susan. This creates a welcoming environment for clients and contributes to their overall positive experience.

The salon also seems to have a loyal customer base, as indicated by a comment from someone who drives an hour to get there. This suggests that Scissors Salon has built a solid reputation and trust among its clients, who are willing to travel a significant distance for their services.

Additionally, the salon offers a range of services beyond just haircuts. Comments mention the expertise of the staff in color work and nail services, indicating that Scissors Salon is a one-stop-shop for clients' beauty needs.

However, the salon also has some weaknesses that have been pointed out in negative reviews. One of the most concerning weaknesses is the negative experience a customer had with Kim. The customer specifically mentions that Kim cut their hair much shorter than requested and was unprofessional and rude in handling the complaint. This reflects poorly on the salon and raises concerns about the quality of work and customer service provided by Kim.

Another weakness highlighted in the negative review is a lack of accountability. The customer mentions that Kim tried to justify her poor work by using unrelated reasoning and dismissed the client's dissatisfaction. This indicates a lack of professionalism and a failure to take responsibility for mistakes made. This could impact the salon's reputation and customer retention.

In conclusion, Scissors Salon has several strengths, such as the ability of their staff to listen to clients' preferences, the friendly atmosphere, and the range of services offered. However, it also has weaknesses, including instances of poor work, unprofessionalism, and a lack of accountability. It is important for the salon to address these weaknesses in order to maintain a positive reputation and ensure customer satisfaction.

Best TL Reviews

I love Kim! She always listens to my thoughts about my hair and tells me what will work or not. A clean and friendly atmosphere. Tried other places, and I just couldn’t get the service I received at scissors salon.

First time visiting. Pleasant atmosphere and Kayla was awesome! I will be back!????

Very friendly and Susan did a great job!

Kim cut my hair a lot shorter than what I asked her to do. I asked for 1 inch to be cut and she cut 2-3+ inches without asking or telling me what she was doing. I called her to let her know the cut was too short and she tried to convince me she only cut 1/2 inch despite the pictures I sent her showing otherwise. I texted her to let her know I was unhappy with her work. Her response was

“understand me I gave you the hair cut you asked for. There are soldiers on leave that will not be with their families or small children for Christmas and you are so distraught over your hair being too short. Your hair will grow back. We have discussed this situation for the last time. Do not contact me again.”

She tried to justify the poor quality of her work by trying to use the military as reasoning for why I shouldn’t be upset about her butchering my hair. She was extremely unprofessional, condescending, and rude in the handling of this matter. I don’t recommend going to this salon and especially don’t recommend using Kim.

I LOVE this salon! I drive an hour to get there, which tells you how fond I am of this place. They are extremely friendly, professional and do beautiful work and at a great price. I trust my beautician (Wendy) so whole-heartedly that when she asks what do I want to do this time, my response is whatever you think.

Kennedy did amazing on my hair! It was a wreck and she went over and beyond! It look great! I definitely will be back for anything I need and will recommend to everyone!! Very HAPPY!!!! ????

Scissor Salon is convenient to hwy 459 at exit #1, McAdory. Owner and operator Wendy is my stylist and always does great work on my hair. I've had cancer this yr and my hair has gotten really thin. Wendy cuts it to look the very best. I always leave feeling great about my cut.

Wendy also does great color work as well as being an expert nail tech.

These woman that work here are the best! Good haircut! The owner is so sweet! She is one of the reasons I come here and I travel from Fultondale to McCalla... great atmosphere! Shop is spectacular!