Quick Facts About Salon Sarae
Salon Sarae seems to have a mix of positive and negative comments from customers. In order to determine the strengths and weaknesses of the salon, let's analyze the comments and extract key points.
Starting with the positive comments, one customer mentions that Tay gave them "the best single braids" that were "life-changing." This suggests that the stylists at Salon Sarae are skilled and capable of delivering excellent results. Additionally, another customer expresses satisfaction with their hair results and compliments the friendliness of all the beauticians. This indicates that the staff members are not only talented but also create a welcoming and pleasant environment for customers.
A recurring theme in the positive comments is the mention of the salon's peaceful environment, making it suitable for customers of all ages. This highlights a strength of Salon Sarae as it indicates that the salon is family-friendly and provides a relaxed atmosphere for customers to enjoy their experience.
Furthermore, another positive point highlighted by a customer is the professionalism and courtesy of the staff. The customer specifically mentions the absence of profanity and commends the salon for being well-mannered and professional. This reflects positively on the overall culture and work ethic of the salon.
Moving on to the negative comments, there are a few concerning incidents mentioned. One customer recounts an experience where they made an appointment with a stylist named Dee Dee, only to be told upon arrival that the stylist had forgotten about the appointment. The customer laments that no other stylist was available to attend to them, resulting in them leaving the salon without getting their hair done. This incident portrays a lack of organization and professional conduct on the part of the salon.
Similarly, another customer shares a disappointing experience with a stylist named Ms. Jessica, who was late to their appointment. The customer had to contact the stylist to inquire about her whereabouts, which shows a lack of punctuality and consideration for the customer's time. Furthermore, the customer mentions that the stylist refused to refund their deposit despite being late for the appointment. This suggests a lack of customer-focused policies and a potential disregard for customer satisfaction.
Additionally, one customer expresses dissatisfaction with the estimated time and cost of their hair service. They claim that they were told their hair would only take three hours and that they would only need two packs of hair, but later found out they needed two more packs. This miscommunication and potential lack of expertise in estimating time and resources reflects poorly on the salon.
Lastly, a customer recounts an initial visit to the salon and observes uncleanliness within the establishment. This suggests a lack of attention to cleanliness and hygiene standards, which could be concerning for potential customers.
In summary, Salon Sarae seems to have strengths in terms of skilled stylists, friendly service, a peaceful environment, professionalism, and courtesy. However, weaknesses can be identified in terms of organizational issues, punctuality, customer-focused policies, estimating time and resources, and cleanliness. It is important for the salon to address these weaknesses in order to maintain a positive reputation and retain customers.
Best TL Reviews
Tay gave me the best simgle braids, they were life changing, now all the boys want to come to my backyard
Was very satisfied with hair results. All beauticians were very friendly
I've visited here many times in the past. Even though I have locs., Salon Sarae remains one of the best place to get your hair "done". The best staff, friendly service and a peaceful environment to bring kids off all ages to get that Salon Sarae touch!
Not only are they fast and friendly but they're also extremely mannerable, no profanity at all. Very professional and courteous. Kudos to their upbringing.
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A one star is too good for this place. Made an appointment with a lady called Dee Dee, two days before my appointment. Got to the salon at the precise time and she said she forgot about the appointment, and had another appointment to keep. Of course, no other person was available to make my hair. I left the salon without getting my hair done.
Very unprofessional and I wouldn't recommend this place to anyone. My first time there, and never going back.
ZERO STARS!!!!
I had an appointment with Ms. Jessica who was late to my hair appointment. I had to contact her to inquire where she was for an appointment time I had over a hour before. She informed me she was running behind at that time, however; this should’ve been mentioned before (what should’ve been the start of my appointment). She was very apologetic, but that doesn’t account for the lack of service. I asked for my deposit back and she said it’s non-refundable, which makes no sense if she was late to my appointment. I would really re-consider booking with her, especially if you have things to do and don’t want to be inconvenienced (just as I was).
I was given a specific time in which my hair was supposed to be done. I arrived at 1pm and I was told my hair would only take 3 hours, not only that but the lady who was doing my hair said I only needed 2 packs but later on I needed 2 more packs, So my mother had to go and buy two more packs. My hair was finished at 7, I do not recommend this place at all.
Yea, never returning! I walked in this salon to check it out since I am seeking for hair services soon. However, it was about 5 hair stylists there and I mean all of them looked at me to say NOTHING! It was a very awkward and unprofessional on their behalf experience. Also, just being there for less than 2 minutes I saw uncleanliness. They need to clean up this salon....
Salon Sarae Info
Amenities
Accessibility
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Wheelchair accessible parking lot
Planning
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Appointments recommended
Today
Opening Hours
| Monday | 08:00 AM - 06:00 PM |
|---|---|
| Tuesday | 08:00 AM - 06:00 PM |
| Wednesday | 08:00 AM - 06:00 PM |
| Thursday | 08:00 AM - 06:00 PM |
| Friday | 08:00 AM - 06:00 PM |
| Saturday | 08:00 AM - 05:00 PM |
| Sunday | Closed |
How to go there
Location
Places
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