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Smitties Pampered Paws

+1 440-246-6622
219 W 8th St, Lorain, OH 44052 United States of America
Open Today: 09:00 AM - 05:00 PM

Quick Facts About Smitties Pampered Paws

Strengths
1. Long-standing reputation: The fact that customers have been taking their dogs to Smitties Pampered Paws for over 13 years speaks to the reputation and quality of service provided. This shows that the business has a loyal customer base and has consistently delivered satisfactory results.
2. Ability to handle different breeds: The comment mentions that Smitties Pampered Paws does a wonderful job with various breeds of dogs. This indicates that the groomers are skilled and knowledgeable in handling different coat types, grooming requirements, and temperaments.
3. Accommodating and flexible: The owner of Smitties Pampered Paws is praised for being accommodating and willing to work around customers' schedules. This shows a commitment to customer service and a willingness to go above and beyond to meet customer needs.
4. Ability to handle difficult dogs: One comment highlights the skill of Smitties Pampered Paws in dealing with a dog that can get aggressive during grooming. Being able to handle difficult or fearful dogs requires experience, patience, and understanding, which are all strengths of the business.
5. Clean and pleasant establishment: The comment mentions that the establishment is cute, which suggests that it is well-maintained and provides a pleasant environment for both dogs and their owners. A clean and well-kept establishment can contribute to a positive customer experience.
6. Attention to detail: Multiple comments mention that the grooming results are wonderful and that the dogs come out looking and smelling great. This indicates a strong attention to detail and a commitment to providing high-quality grooming services.
7. Fair pricing: One customer mentions that the pricing at Smitties Pampered Paws is beyond fair. Fair pricing can be a significant strength, as it attracts customers and fosters loyalty.
Weaknesses
1. Potential retirement of the owner: One comment mentions that the customer will cry the day the owner retires. While this is a testament to the owner's skills and reputation, it also highlights the potential weakness of a lack of continuity in the business if the owner were to retire.
2. Limited availability: While the business is accommodating and flexible, it may have limitations in terms of availability. The comment mentions that the owner made room for an appointment even on her day off, which suggests that regular business hours may not be sufficient to meet the demand.
3. Lack of specific pricing information: While one customer mentions fair pricing, no specific pricing information is provided in the comments. This lack of detailed pricing information may make it difficult for potential customers to determine if the services offered fit within their budget.
4. Lack of information on additional services: The comments focus mainly on grooming services and the overall experience at Smitties Pampered Paws. There is no mention of any additional services that may be offered, such as training or daycare. This lack of information may limit the business's ability to attract customers looking for a one-stop-shop for all their pet care needs.
5. Limited mention of specific grooming techniques: While customers praise the grooming results, there is no specific mention of the grooming techniques used or any specialized skills of the groomers. This lack of information may make it difficult for customers with specific grooming requirements or concerns to determine if Smitties Pampered Paws is the right place for their needs.
In conclusion, Smitties Pampered Paws has several strengths, including a long-standing reputation, the ability to handle different breeds and difficult dogs, accommodating scheduling, attention to detail, and fair pricing. However, potential weaknesses include the potential retirement of the owner, limited availability, lack of specific pricing and additional service information, and limited mention of specific grooming techniques. These weaknesses can be addressed through effective communication and marketing strategies to ensure that potential customers have a clear understanding of Smitties Pampered Paws' offerings and value.


Best TL Reviews

Rose is amazing, we have taken our dogs to her for over 13 years. She does wonderful job with all the various breeds we have had. From our pampered golden Dixie (12 years of service) to our hard to handle shih tzu (current). The girls love coming to see her and getting all dolled up. I will cry the day she retires.
Excellent service, made room for my appointment even on her day off, was easy to get along with and priced beyond fairly. Lacey gave it 5/5 licks we'll be back soon!
My little pup is quite a handful, he can get aggressive when groomed he just doesn’t like it at all, I’ve taken him to two different groomers and they both say they cannot take him back I called up pampered paws and I couldn’t be more pleased I told her upfront how he was and she was able to get him done! He came out a very happy boy and looks amazing! Price was very reasonable and I am glad to have found someone that is able to do him! I’m a happy customer and so is my fur baby ????
The owner was so friendly and the establishment was cute! When I went to pick up my dog he was so happy, he smelled so good, his teeth were so clean and his breath is like a puppies again! Definitely referring friends and family to her!
Such lovely people and they did a spectacular job!! We will be back!!
I have been to Pampered Paws on several occasions, the owner is very accommodating to work around my schedule. My dog is always in great spirits when I go to pick her up, she must enjoy being there! Nails have always been manicured correctly and grooming results are wonderful. All good and will continue to go here with no worries.
They always do a great job! They are always on time for pickup and my dog looks and smells wonderful. I highly recommend Smitties!! PS the building is adorable!
I took my two little dogs to Smitties and, I’m embarrassed to say, they really needed grooming. They were in pretty bad shape! Rose did a beautiful job! This was a first time, and I really didn’t know what to expect. I was so impressed and I would highly recommend her to anyone!

Smitties Pampered Paws Info

Amenities

Today

Opening Hours

Monday 09:00 AM - 03:00 PM
Tuesday 09:00 AM - 05:00 PM
Wednesday Closed
Thursday 09:00 AM - 05:00 PM
Friday 09:00 AM - 05:00 PM
Saturday 09:00 AM - 03:00 PM
Sunday 09:00 AM - 03:00 PM

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Location