Top Nails

+1 575-527-4883

1219 El Paseo Rd, Las Cruces, NM 88001 United States of America

Open Today: -

Quick Facts About Top Nails

Top Nails place has a mix of strengths and weaknesses based on the comments provided. The strengths include friendly staff, economical prices, quality care, and a clean atmosphere. However, there are also weaknesses identified such as poor nail designs, rushed service, and lack of professionalism.

One of the strengths mentioned in the comments is the friendly and nice staff at Top Nails place. Customers appreciate the kind and sweet nature of the staff members, such as Kim and Linda. This positive attitude contributes to creating a welcoming atmosphere for customers.

Another strength highlighted in the comments is the economical prices at Top Nails place. Compared to other salons, the basic pedicure at $22 is considered affordable. This lower price point can attract customers who are looking for quality services at a reasonable cost.

The cleanliness of the salon is also mentioned as a strength. Customers appreciate the clean atmosphere at Top Nails place, which is essential for maintaining good hygiene standards. This cleanliness contributes to providing a safe and comfortable environment for customers.

Quality care is another strength identified in the comments. Customers express satisfaction with the nail services received, mentioning that Salina did an awesome job on their nails. This suggests that Top Nails place is capable of delivering high-quality services that meet customer expectations.

Despite these strengths, there are also weaknesses mentioned in the comments that need to be addressed. One weakness is the inconsistency in nail designs. Some customers were disappointed with the limited options and the inability to fulfill their desired designs. This suggests that there might be a lack of expertise or creativity in the nail design department at Top Nails place.

Another weakness highlighted is rushed service. Customers mention instances where they felt rushed through their appointments, indicating that the salon might prioritize speed over quality. This can lead to a negative customer experience and a feeling of being neglected or undervalued.

The lack of professionalism is also a weakness highlighted in the comments. One customer mentions an incident where the nail technician was rude and embarrassed them in front of other customers. This unprofessional behavior can not only tarnish the salon's reputation but also drive customers away.

Lastly, the dissatisfaction with the overall service provided is a significant weakness. In one review, a customer expresses their frustration with the poor quality of work done on their nails and the rushed pedicure. This indicates a lack of attention to detail and a disregard for customer satisfaction.

In conclusion, Top Nails place has several strengths such as friendly staff, economical prices, cleanliness, and quality care. However, there are also weaknesses in areas such as nail designs, rushed service, and professionalism. To improve, the salon should focus on enhancing their creativity in nail designs, ensuring a thorough and attentive service, and addressing any issues of unprofessional behavior. These improvements can help provide a better overall experience for customers and build a stronger reputation in the industry.

Best TL Reviews

Kim & Linda did my full set today & pedi today, I love the way my pedicure came out they were so nice & sweet, only gave a 3 because when the younger one she kept burning me when filing my nails and my nails didn't come out a bit right but they were still super kind

Economical price $22 @ friendly staff for basic pedicure compared to other salons starting price is $32+

Salina did an awesome job on my nails!! My to go salon!

After trying a few other places I've settled in on this one. Nice friendly staff and atmosphere. Very clean. Quality care. Happy to tip.

Went in for a pedi & showed the woman before she even started the design I wanted. Once it came time for her to add the design she told me all she could do were flowers. They’ll tell you what you want to hear just to get business. I ended up going back 3 times to fix the gel polish that peeled off like nothing. Definitely not returning.

I had to get a solid color because they couldn't do a simple design, so I did the nail designs on my own and they came out amazing! I know they probably weren't trying to be rude, but they came off as rude and I got embarrassed being in the awkward situation of her yelling that she couldn't do any designs... Would never go there again...

I just left this shop and I am extremely upset. I received horrible service. Linda, who did my nails, fixed a broken nail and it was poorly done. I had to ask her to shape my nails, otherwise she would have left them as they were when I came in. Linda also did my pedicure, and she rushed through it because 5 people, who came in after me, where also waiting for pedi's. I have acrylic on my toes, which the old acrylic needed to be removed and properly done again. She was going to simply polish over the old acrylic, and when I said something about it, I was told twice that she was in a hurry and didn't have time to do my toes properly. She finally grabbed the acrylic powder to fix the nails, however, she did not remove any of the old acrylic which was lifting. All she did was place new acrylic over the old, so I may possibly get water under the nail, which may result in a nail fungus which turns the nail green. I was so upset, I left before the polish on my toes could dry completely. This was very unprofessional service and I will never go to that nail shop again. Of course, I had to pay the bill which was $65, but the job that was done was not even worth paying so much.

Wonderful, Kim is the best. She makes you feel so good. Very friendly people and not very expensive.