Quick Facts About CC Nails & Spa
CC Nails & Spa, based on the provided comments, has both strengths and weaknesses. Let's analyze each aspect in detail.
Starting with the weaknesses, the most common complaint revolves around the quality of the service. Multiple customers mentioned issues with their pedicures. One customer expressed disappointment with scuffed, gritty, and unsmooth regular polish, while another experienced bubbles in their gel pedicure that became even larger within an hour. These comments indicate a lack of attention to detail and possibly a lack of proper training among the nail technicians. Another complaint highlighted the unprofessional and rude behavior of a nail technician. This type of behavior can negatively impact the overall customer experience and may deter potential customers from returning.
In terms of weaknesses related to design and artistry, there are mixed reviews. One customer mentioned that the design they requested was not properly executed. The nails looked messy and wonky, which did not align with the desired design. Additionally, the technician took offense when the customer pointed out the mistakes and displayed a dismissive attitude with the comment, "I don't have time to play games with you." This incident reflects poor professionalism and communication skills on the technician's part.
On the positive side, there are several strengths of CC Nails & Spa highlighted in the comments. Multiple customers praised the work of Tony, the manager. He was specifically recommended for acrylic and shellac sets, with customers mentioning that he fixed crooked nails and delivered excellent results. Tony's attention to detail and commitment to his work were appreciated, and his skills were rated highly.
Furthermore, customers appreciated the friendly and accommodating nature of the staff. One reviewer mentioned that they loved the designs done at CC Nails & Spa, highlighting the ability of the salon to cater to specific requests. This aspect shows flexibility and a willingness to meet customers' preferences. Another positive comment mentioned that the salon is clean and sanitary, which is essential for ensuring a safe and hygienic environment.
Additionally, several customers expressed their satisfaction with the pricing and the absence of additional charges for nail art. The fact that the salon offers reasonable prices and does not "nickel and dime" customers for art was appreciated.
Lastly, there were customers who raved about their overall experience and praised Tony's work, emphasizing his sweetness, craftsmanship, and ability to exceed expectations. These positive experiences have the potential to create loyal customers who are likely to recommend the salon to others.
In conclusion, CC Nails & Spa has both strengths and weaknesses based on the comments provided. While there are concerns about the quality of pedicures, unprofessional behavior, and inadequate execution of designs by some technicians, there are also positive aspects such as the skill and professionalism of Tony, the cleanliness of the salon, the accommodating nature of the staff, and reasonable pricing. It is important for the salon to address the weaknesses and build upon its strengths to provide a consistently exceptional customer experience.
Best TL Reviews
Do not go here! We got two pedicures today. One was regular polish, and it was scuffed and gritty and not smooth at all. The other was gel and immediately had bubbles. And within an hour bubbles were huge. We feel like we just wasted $80.
I went in with my sister to have a girls day. The female nail tech had an attitude with me the whole time. When I asked for the design she made it seem like she did not want to do them. Once they were done and I looked closely at my nails they were messy and wonky, they looked nothing like the picture. As I was pointing out her mistakes she insisted that they looked fine and also said “I took 2 hours to do them, are you still going to pay?” I asked her to take off the designs and since I was upset I was telling my sister and in the middle of her taking the the design off she just cuts them off and says “I don’t have time to play games with you” she didn’t even filed them down she left them as is and I said “you expect me to pay for this?” She says “No you don’t” I say “ I won’t, you’re very fricken rude” I’ve never been to a nail salon so unprofessional and rude. Definitely would not recommend!
I took my girlfriend here to get her nails done for the first time. For me all salons look and smell the same, so I'm not really sure how to identify which nail salon is better over the other. But we came here and long story short!... My girlfriend came back to get her nails re-done because her nails looked crooked. She got the ACRYLIC/SHELLAC set and it looks great. But TONY, the manager, redid them this time and I thought he was really good. So when you come here, request Tony.
A friend recommended me to this salon, and I'm SO happy she did. I came here to get my acrylics done before my bridal pictures, and couldn't say enough great things. Tony was an absolute gem. You can tell he is a perfectionist, and truly cares about his work. He made sure I got exactly what I wanted, and exceeded my expectations! I wish I still lived in South Jordan because I would go to Tony every time. Such a sweet person too! 10/10 recommend!! Thank you Tony! :)
I love this place! Been going here for about a year now. Tony always gives 110% very clean and sanitary! There always willing to try whatever I want! Prices are very reasonable and they don’t Nickel and dime you for art!! I would totally recommend them!!
Love love my nails ! The only place that does what I like and tony is so sweet and nice and his work is amazing !
This place is awesome! They can always do the designs I want! The staff is great and really friendly! I always leave here with the the most beautiful nails!
Didn't trim nails evenly. Leg rub lasted 1 minute for both legs. Color choices for regular polish were not good. Disappointed in my 20 minute pedicure - start to finish.
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Opening Hours
Monday | 09:00 AM - 08:00 PM |
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Tuesday | 09:00 AM - 08:00 PM |
Wednesday | 09:00 AM - 08:00 PM |
Thursday | 09:00 AM - 08:00 PM |
Friday | 09:00 AM - 08:00 PM |
Saturday | 09:00 AM - 08:00 PM |
Sunday | 11:00 AM - 05:00 PM |
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