Quick Facts About Hawaiian Nails Spa
Hawaiian Nails Spa has received a mix of positive and negative comments, highlighting both strengths and weaknesses. In this analysis, we will explore these comments to provide a comprehensive understanding of the spa's strengths and weaknesses.
Starting with the strengths, one of the recurring positive comments is that Hawaiian Nails Spa offers nail designs. Customers express excitement and satisfaction about finally finding a salon that can cater to their design preferences. This indicates that the spa has a talented and creative nail technician who can fulfill customers' desires for unique nail designs. This strength sets them apart from other salons that may not offer this service.
Another strength mentioned by customers is the fast and kind service provided by the staff. The positive experience of one customer is highlighted, where the technician went the extra mile by going to the store to get a customer a coke. This not only demonstrates the staff's willingness to provide exceptional customer service but also shows their attentiveness to customer needs and preferences, creating a positive overall experience.
Customers also compliment a specific individual, Billy, who is described as amazing and providing the best experience. Although one individual's performance cannot reflect the entire salon, positive feedback about a specific technician indicates that the salon has talented and skilled staff who can deliver exceptional services.
Furthermore, customers appreciate the welcoming and homely atmosphere of the salon, as stated in one comment. Feeling comfortable and at home is an important aspect for customers when choosing a salon, and this positive feedback suggests that Hawaiian Nails Spa succeeds in creating a warm and inviting environment for customers.
Moving on to weaknesses, one concerning comment highlights a negative experience with an older lady who was rude and rough during a nail appointment. The customer stated that despite her dissatisfaction, she left a 2-star review because another staff member, Sue, addressed the issue and promised a better experience in the future. This incident suggests a potential issue with consistency in service quality and professionalism among staff members.
In another negative comment, a customer expresses disappointment with the quality of their nails. The nails were described as bumpy, uneven, and blotchy, and the customer had paid a substantial amount for the service. This indicates a quality control issue within the salon, as customers expect their nails to be done properly, especially when paying a significant amount of money. In this case, the customer discovered the issue only after leaving the salon, suggesting that attention to detail may be lacking in the overall process.
Additional weaknesses mentioned include a lack of spa slippers, leading to a customer's sister missing out on a pedicure, and a lengthy four-hour appointment session. These comments indicate potential issues with inventory management and time management, which can negatively impact the customer experience.
In conclusion, Hawaiian Nails Spa has several strengths, including their ability to offer nail designs, fast and attentive service, positive individual staff members, and a welcoming atmosphere. However, weaknesses such as inconsistent service quality among staff members, poor quality control, inventory management issues, and time management problems were also identified. By addressing these weaknesses and building upon their strengths, Hawaiian Nails Spa can further improve the overall customer experience and reputation of their salon.
Best TL Reviews
Have been trying to find a nail salon that can do designs… and I have finally found one!! Will definitely be going back! I absolutely love them.
I had probably the next to last worse experience with my nail tech today. I tried telling the lady(older lady) I don't know her name that I wanted my nails cut down, I thought she heard me but apparently she didn't. So I asked again and she said" I already filed them" then I said okay well never-ending, she then grabbed my hand and started filing them super hard and left my picking almost bleeding. She had a attitude from the beginning and I hate it because I don't like leaving a bad remark for a nail salon, like who does that? But I left 2 stars because Sue told me as I was paying out that next time come to her and let her do my nails instead.
So she knew what I went through at least
So fast, and kind. She did a wonderful job. And even went to the store to get me a coke, which was not expected
Billy is amazing! Hands down best experience ever. The others are just okay but overall I like the place, their hours great, prices too!
My nails are bumpy, Uneven, and blotchy... the pink color has dark spots and lines ... it’s horrible and I left a $15 tip. Didn’t notice it until I got home. These pics don’t do justice on how horrible they look. I spent $85 on this mess
Everything was very well done. The lady that did mine made sure that the sides were covered and that there were enough layers. The man there did my design which looked perfect and took him almost no time to do. I got gel (removed old, added gel, got design) and the price was $25. Will definitely be going again
Love them and think they do a great job. I recommend this place if you want your nails to look just gorgeous. I get complements everywhere I go about my bright red nails. The people there make you feel at home please give them a try. ❤️❤️❤️❤️
My sister and I came here cause our usual spot was closed. The salon was clean. They didn't have spa slippers so my sister did not get her pedicure. We both got the dip both our nails had lumps and bumps plus dip on my skin all of this took over 4 hours.
Hawaiian Nails Spa Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Today
Opening Hours
| Monday | 09:00 AM - 07:00 PM |
|---|---|
| Tuesday | 09:00 AM - 07:00 PM |
| Wednesday | 09:00 AM - 07:00 PM |
| Thursday | 09:00 AM - 07:00 PM |
| Friday | 09:00 AM - 07:00 PM |
| Saturday | 09:00 AM - 07:00 PM |
| Sunday | 11:00 AM - 05:00 PM |
How to go there
Location
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14. MK Nails