Final Cut & Color Salon

+1 636-326-1711

1067 Gravois Rd, Fenton, MO 63026 United States of America

Open Today: -

Quick Facts About Final Cut & Color Salon

Final Cut & Color Salon has received a mix of positive and negative comments, providing insight into their strengths and weaknesses. Based on the comments, the following strengths and weaknesses can be identified:

Strengths: 1. Exceptional customer service: The salon is praised for their amazing customer service in handling difficult situations. They assisted a customer who had passed out during a hair treatment, and their staff were able to handle the situation with professionalism and care. This shows that Final Cut & Color Salon values their customers' well-being and satisfaction.

2. Talented stylists: Many customers mention specific stylists by name and express their satisfaction with their haircuts and coloring. This indicates that Final Cut & Color Salon has skilled and talented stylists who can deliver on client expectations and create stunning results.

3. Clean and welcoming environment: Several customers mention the salon's cleanliness and the friendly atmosphere they experienced. This showcases the salon's commitment to creating a comfortable and enjoyable experience for their clients.

4. Long-standing customer relationships: The salon enjoys long-standing relationships with some of their clients, with one customer mentioning that they have been going to Final Cut & Color Salon for years. This demonstrates that the salon is able to build strong customer loyalty through consistent service and quality results.

5. Reasonable prices: One customer mentions that the salon offers reasonable prices for their services. This could be a significant competitive advantage, as affordability is often a determining factor for many customers when choosing a salon.

Weaknesses: 1. Inconsistent quality: One customer mentions that they had a negative experience with a haircut that was choppy and uneven. This suggests that there might be inconsistencies in the quality of services provided by different stylists at Final Cut & Color Salon.

2. Lack of professionalism: Another customer mentions that when they left an honest review on Facebook, the salon blocked them instead of addressing the issue professionally. This highlights a weakness in the salon's handling of negative feedback and their approach to customer complaints.

3. Miscommunication and incorrect execution: One customer shares a negative experience where the stylist did not accurately understand and deliver the desired haircut. This indicates a weakness in communication and execution, which can lead to customer dissatisfaction and disappointment.

In conclusion, Final Cut & Color Salon has several strengths, including exceptional customer service, talented stylists, a clean and welcoming environment, long-standing customer relationships, and reasonable prices. However, they also have some weaknesses, such as inconsistent quality, a lack of professionalism in handling negative feedback, and miscommunication and incorrect execution.

Best TL Reviews

I absolutely LOVE this place. I had actually passed out while foils were getting put into my hair. The staff handled it amazingly. My hair looks stunning thanks to Justice and the owner. You all definitely have a life long customer. Not to mention I’m doing a TON of referrals to your salon. Thank you for being you. The first picture is this past one and the one before was my first time going there. I’ve also included prices for everyone’s convenience.

I had been coming here to see Brooke for about 4 years now, last month someone that has never cut my hair before cut my hair and it is extremely choppy and uneven. I left an honest comment on Facebook and instead of being professional, they blocked me from their page. I have always loved the salon and have recommended multiple people to them, this is extremely upsetting as they have always done great except for the last haircut i received.

The only reason I gave the salon two stars is because the girl that was going to cut my hair was very nice. I went in to have curtain bangs done, I showed a picture to my stylist of what I was wanting. I told her I wanted the bangs to hit the bridge of my nose. She had a question about the haircut so she called over another stylist. I showed that stylist the picture of what I wanted so that she could help my stylist with whatever she needed help with, and instead that woman took the scissors and started cutting. My bangs, instead of hitting the bridge of my nose, or above my eyebrows, which I explicitly told them I did not want before anyone started cutting my hair. I literally left and cried for two hours after this experience because I hadn’t cut my hair in nine years, due to the fact that the last time I had it cut, they butchered it and now I am walking around with baby bangs.

This place is amazing! I made an appointment with Brooke for a cut only for tonight, and I was amazed by the service. The owner is engaged with all of the clients that walk in and are returning customers at her business. Brooke gave me an awesome cut and I booked my color treatment for 2 weeks out. Can't give enough stars to this salon!

I have been going there for years now and I always love my look when I leave. Jess is my gal.

I've been going here many years. Never had a complaint.. I always get compliments on my hair. Thanks Ladies.

This was my first time at Final Cut & Color Salon and what a great experience! The salon was super clean and everyone was friendly and treated me like family. Linda listened to my needs and concerns and cleaned up my color and cut from a previous salon. She is very talented and knowledgeable and suggested the best products to use on my hair to keep it healthy. The prices are reasonable too. Highly recommend!!

Just the best owner and stylist ever. The coloring is perfect and her prices can't be beat. 30 years experience and Linda instinctively knows what to do. She listens and makes sure she understands what you want and delivers time after time.