Quick Facts About Broadway Barber Shop
Strengths:
1. Great customer service: Many customers praise the inviting atmosphere and great customer service at Broadway Barber Shop. This is an important strength as it contributes to a positive experience for customers, making them feel welcomed and valued.
2. Talented barbers: Customers consistently mention the skills and talent of the barbers at Broadway Barber Shop. Mike, Lenny, Joseph, Nathan, and others are praised for their ability to give great haircuts. This is crucial for a barber shop as customers seek skilled professionals who can meet their haircut expectations.
3. Clean and well-maintained shop: The cleanliness of the shop is mentioned as a positive aspect by multiple customers. A clean and well-maintained environment is important for customer comfort and hygiene. This contributes to a professional image and shows attention to detail on the part of the business.
4. Convenient location: The convenience of the Broadway Barber Shop's location is highlighted in one of the comments. Being easily accessible for customers is an advantage as it increases the likelihood of repeat business and attracts new customers.
5. Fair pricing: Fair pricing is mentioned by one of the customers, indicating that they consider the prices at Broadway Barber Shop to be reasonable. This is important as pricing plays a significant role in customer decision-making, and fair pricing can attract and retain customers.
Weaknesses:
1. Inconsistent quality: One customer mentions that they had good experiences at Broadway Barber Shop for years but had two bad experiences recently. This indicates a lack of consistency in the quality of haircuts provided. Inconsistency can lead to customer dissatisfaction and the potential loss of loyal customers.
2. Rushed service: The same customer who experienced inconsistency also mentioned feeling rushed during their visits and observed another customer expressing dissatisfaction about the rush. Rushing customers can create a negative experience and a perception of poor service quality. It is important for staff to prioritize customer satisfaction by providing sufficient time and attention during appointments.
3. Price increase: The customer who had negative experiences also mentioned a significant price increase at Broadway Barber Shop. Price increases can be perceived negatively by customers, especially if they feel that it is not justified by improved services or additional value. This could potentially lead to loss of customers who may seek more affordable options elsewhere.
4. Limited feedback on other barbers: While multiple comments mention the skills of Mike, Lenny, Joseph, and Nathan, there is no feedback provided for other barbers at the shop. This lack of feedback could indicate a potential weakness in the consistency and quality of services provided by other barbers. It may also limit customer options if they prefer a specific barber.
In conclusion, Broadway Barber Shop has several strengths such as great customer service, talented barbers, a clean shop, convenient location, and fair pricing. However, weaknesses in inconsistent quality, rushed service, price increases, and limited feedback on other barbers should be addressed to maintain and improve the business's reputation and customer satisfaction.
Best TL Reviews
I’ve been going to Broadway barber for over five years now it’s by far the best barbershop around despite what other people say with Russian clients out I’ve never experienced that in my five years there. Very inviting atmosphere nothing but great customer service and always a great haircut. Thank you, Mike.
I highly recommend Broadway Barber. Mike does a great job. Lenny & Joseph are good as well.
Nice shop. Clean. Friendly barbers. I have been going for a few months now and Mike consistently gives me a good fade. Will go back.
My name is chris and I travel from great neck to bethpage to see mike and get a professional hair cut.
I came to Broadway specifically for Nathan. I have followed him around because he gives me a great haircut and that’s not easy to find. Give him a try you won’t be disappointed. I literally drive from the city.
Fair price,clean,convenient, friendly staff.
I have been going here for years and been getting cuts a long time. The last 2 times I went though have been very bad in my experience. It stinks because I thought I had a good relationship but I guess I was wrong. I was rushed out both times and now he has raised his prices even more then it used to be by a lot. Even another customer said something about it the last time I was there. It’s too bad because I really wanted to continue using them. I guess it’s time to find a new barber and in a different town. I don’t get a crazy cut but why rush people. I hope they see this message and make some changes. You shouldn’t play favorites. That’s how you lose business.
Great haircut very friendly atmosphere
Broadway Barber Shop Info
Amenities
Accessibility
Today
Opening Hours
| Monday | 08:00 AM - 07:00 PM |
|---|---|
| Tuesday | 08:00 AM - 07:00 PM |
| Wednesday | 08:00 AM - 07:00 PM |
| Thursday | 08:00 AM - 07:00 PM |
| Friday | 08:00 AM - 07:00 PM |
| Saturday | 08:00 AM - 07:00 PM |
| Sunday | 09:00 AM - 05:30 PM |
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