Glow Salon

1807 Grand Ave, Billings, MT 59102 United States of America

Open Today: -

Quick Facts About Glow Salon

Glow Salon has received mostly positive comments from customers regarding the quality of their services, the atmosphere, and the professionalism of their staff. These positive attributes contribute to the strengths of the salon.

One of the main strengths of Glow Salon is the quality of their services. Customers have specifically mentioned that they received great haircuts and pedicures, highlighting the talent and skill of the salon's hairstylists and nail technicians. Stephanie Stewart and Kate, in particular, have been commended for their excellent work. This indicates that the salon has experienced and talented staff who are able to deliver high-quality results.

The salon's location is also mentioned as a strength, as it is conveniently situated just off Grand and west of 19th. This central location may attract more customers who find it easy to access the salon. Additionally, the comment about the salon having a "chill atmosphere" suggests that the ambiance is relaxed and comfortable, which can contribute to a positive customer experience.

The salon's cleanliness and friendliness are additional strengths that have been mentioned. A clean salon is essential for maintaining a professional and hygienic environment, and customers appreciate this attention to detail. Furthermore, the positive comments about the friendliness of the staff suggest that the salon creates a welcoming and inclusive atmosphere, making customers feel comfortable and valued.

Despite these strengths, it is important to address the negative comments regarding the alleged harassment of neighbors by the salon's employees and owner. This issue is a significant weakness that could potentially damage the salon's reputation and customer trust. Violating the Americans with Disabilities Act, as claimed by the comment, is a serious accusation that can have legal and ethical implications. The salon's failure to provide an apology and address the situation could lead to a loss of customers and support from the community.

It is also worth noting that there is a discrepancy between the positive and negative comments. While some customers have had positive experiences and praise the salon, others express concerns about the alleged harassment of neighbors. This inconsistency may create confusion and uncertainty for potential customers who are undecided about using the salon's services. The salon should address these concerns and clarify the situation to restore trust and reassure both existing and potential customers.

In conclusion, the strengths of Glow Salon include their talented staff, convenient location, clean and friendly atmosphere, and positive customer experiences. However, the alleged harassment of neighbors by the salon's employees and owner is a significant weakness that needs to be addressed promptly. By acknowledging and rectifying this issue, the salon can maintain a positive reputation and continue to attract and retain loyal customers.

Best TL Reviews

This is a great hair salon. Both of my sons get hair cuts from Stephanie Stewart. She does a great job. The salon has a great location just off of Grand and West of 19th. Very chill atmosphere. Clean and friendly.

One of the best pedis I've had. Kate did an amazing job. She has a great touch & is a perfectionist when it comes to giving her all in services for nails

Best Salon ever! Everyone so nice and friendly! Carrie Flores does a beautiful job on my hair! Will not go anywhere else! Cannot say enough wonderful things about all the ladies that work here! Very professional!

Beautiful inside, nice atmosphere, and Christine always does a beautiful job with my hair. Also, a side note: the review accusing the salon and owners of harassing the neighbors is not only false, but the exact opposite of what happened. This is a stellar local business and it deserves our support.

Absolutely LOVE this salon! I keep my hair super blonde and this is the first salon to get the shade perfect and complimentary to my skin tone. All of the staff are so nice and welcoming, I love the atmosphere inside. I recommend Glow to all of my friends.

*Update* 12/20/2019... the employees of the salon have now had restraining orders placed on the special needs family that they are harassing.

This is not an issue about "public parking".

This is an issue about a business harassing people who have special needs!

This businesses employees and owner are repeatedly violating the Americans with Disabilities Act of 1990 by not allowing people with disabilities to park in front of their own home that is located near the business!

The Americans with Disability Act provides for public accommodations, which I believe parking in front of your own home, that is located on a residential street, is covered.

Furthermore, calling the police on the disabled residents for parking in front of their own home is absolutely unacceptable!!

I will be boycotting this business until they offer an apology to the family that lives behind their business and stops harassing them!

I suggest that everybody do the same.

Great salon! Everyone is so friendly and welcoming. Carrie always puts a smile on my face! Looking forward to my next appointment.

I have been a client of Glow Salon for years and I trust all the staff completely with all my my beauty needs and highly recommend them. I would never let the reviews (about public parking) from some disgruntled neighbors and their social media friends sway my decision to use the services of this salon.