Quick Facts About Pema Nail
Pema Nail Place offers both positive and negative experiences based on the comments provided. In order to provide a thorough analysis, it is important to assess the strengths and weaknesses of the salon.
Starting with the strengths, one recurring theme in the comments is the positive customer service. Customers have mentioned that the staff members, such as Van, are friendly, accommodating, and patient. This indicates that the salon values customer satisfaction and strives to provide a pleasant experience. Additionally, several comments highlight the precision and attention to detail when it comes to manicures and pedicures. Customers appreciate that the salon takes time to properly prep their nails and pays attention to removing cuticles thoroughly. This attention to detail reflects a commitment to quality work.
Another strength mentioned is the efficiency of the salon. Multiple customers have expressed satisfaction with the lack of wait times. This can be a major advantage for busy individuals who appreciate prompt service and minimal waiting.
The salon has also received praise for the skills of specific nail technicians. Customers have expressed satisfaction with the work of certain individuals, indicating that there are talented staff members who can deliver excellent results. This suggests that the salon focuses on hiring skilled technicians and providing training to ensure consistent quality.
Moving on to the weaknesses, one common complaint is regarding a lack of communication and understanding. Some customers have mentioned that their requests for specific nail colors or polish types were ignored. This indicates a potential weakness in listening to customer preferences and the need for improved communication between staff and clients.
Another weakness that has been mentioned is the appearance of the salon. Although not explicitly expressed in detail, customers have alluded to a less than desirable appearance of the establishment. This could refer to the cleanliness, decor, or overall aesthetics. A visually unappealing salon can potentially deter customers who prioritize a visually pleasing environment.
Additionally, there are concerns raised about pricing discrepancies. One customer mentioned being surprised by the cost of a regular pedicure, suggesting that it may be relatively high compared to other salons. Another customer had a negative experience regarding pricing, feeling overcharged for a service that did not meet their initial request. These instances highlight potential weaknesses in pricing transparency and the need for clear communication about service costs.
Furthermore, there have been a few negative experiences with durability. Some customers have mentioned that their artificial nails fell off within a week, which is disappointing and could indicate an issue with the longevity and quality of their nail enhancements.
In conclusion, Pema Nail Place has several strengths, including positive customer service experiences, attention to detail, efficient service, and skilled technicians. However, there are some weaknesses to address, such as issues with communication, appearance, pricing transparency, and durability. By addressing these weaknesses, the salon has the potential to improve and provide an even better experience for their customers.
Best TL Reviews
Van was so cute and sweet. She put up with me changing my mind on my nail color! She also took SO much time on removing my cuticle and make sure my nail was completely prepped before applying the gel ???? I am not exaggerating when I say this is the best pedicure I’ve ever gotten.
** Have to change my review. Will be finding another salon. My requests are ignored. I can't get the color or type of polish I ask for. No one understands me and doesn't try to. Now I know why I don't have to wait. ** Great service. Haven't had to wait yet.
I was hesitant to go to this salon because reviews were not that great. They welcomed me immediately and had me in a chair to do my pedicure within five minutes. The gal who did my pedicure was above average and did an excellent job. The only thing that is not that great is the appearance of the salon. Also, I prefer salons that use plastic liners and open sterile kits in front of me. I was a tad surprised by the price. A regular pedicure is $32.00. I will return to the gal who did my pedicure because she is that good!
I needed a new nail salon, and these ladies did not disappoint! Beautifully done! I will definitely be going back!
Went in with a photo of what I wanted, and the lady did her absolute best to replicate the nails I showed her, and she did an amazing job, happier than I have ever been with acrylics, definitely would recommend!!
Nice pedicure for a good price. The scrub smelled fantastic. They had messed up one toe at the end and fixed it without hesitation. The place was very clean and had a nice asthetic.
Asked for a gel manicure. Was told I don’t need a manicure because my cuticles were in good shape?? And that she didn’t want to “jack my money”. (I did however get lectured about the condition of my nails….) So I got a polish change according to the service list on the wall, which is $15. Get to the register and she charged me $30- the cost of a manicure…. Don’t go here, or avoid the older woman who will indeed “jack your money”.
I got artificial nails and my nails fell off within a week. Not impressed
Pema Nail Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Planning
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Appointments recommended
Amenities
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Restroom
Today
Opening Hours
| Thursday | 09:30 AM - 06:30 PM |
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| Monday | 09:30 AM - 06:30 PM |
| Friday | 09:30 AM - 06:30 PM |
| Sunday | 10:30 AM - 05:00 PM |
| Wednesday | Closed |
| Tuesday | 09:30 AM - 06:30 PM |
| Saturday | 09:30 AM - 06:30 PM |
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