Shep's Barber Shop

+1 717-728-3040

706 Wertzville Rd, Enola, PA 17025 United States of America

Open Today: Closed

Quick Facts About Shep's Barber Shop

Strengths:

1. Good customer service: Many of the comments highlight friendly and positive experiences with the owner/barber. Customers appreciate his approachability and chill demeanor.

2. Affordable prices: One comment mentions that Shep's Barber Shop is considerably cheaper than nearby hair salons. This is a strong selling point for customers who might be on a budget or looking for a cost-effective option for haircuts.

3. No appointment needed: The fact that Shep's Barber Shop does not require appointments is a convenience for customers who may have last-minute plans or prefer a walk-in service. This flexibility can attract spontaneous customers who value convenience.

4. Attention to customer preference: Multiple comments mention that Shep listens and cuts hair according to the customer's specific requests. This attention to detail and ability to cater to individual preferences is a strength that fosters customer satisfaction.

5. Strong community support: One comment explicitly expresses pride in supporting the shop owner, particularly for taking a stand against government restrictions. This demonstrates that the barber shop has a loyal customer base and community support.

6. Positive feedback on haircuts: Several comments mention that the haircuts received at Shep's Barber Shop were great, with specific praise for the fade and attention to detail. This shows that the barber shop is capable of delivering excellent results and meeting customer expectations.

Weaknesses:

1. Quality inconsistency: One negative comment mentions an unsatisfactory experience where the fade was not done well, and the result was an uneven cut. This suggests that there might be some inconsistency in the quality of haircuts, leading to occasional dissatisfaction among customers.

2. Attitude of the barber: Another negative comment highlights the barber having an attitude problem throughout the service. This negative attitude can negatively impact the overall customer experience and discourage potential customers from visiting the shop.

3. Long waiting times: While one comment expresses that every minute of waiting was worth it to support the shop and the owner, a different comment mentions waiting for over 2 hours for a haircut. Excessive waiting times can be frustrating for customers, particularly those who have busy schedules or limited time.

4. Cash-only payments: Although it is mentioned as a side note in one comment, the fact that Shep's Barber Shop only accepts cash payments can be inconvenient for customers who prefer or rely on electronic payment options. This might deter potential customers who prefer cashless transactions.

Overall, Shep's Barber Shop has strong attributes such as good customer service, affordability, flexibility, and positive feedback on haircuts. However, there are weaknesses that should be addressed, including inconsistency in quality, attitude issues, long waiting times, and limited payment options. By working on these areas of improvement, Shep's Barber Shop can enhance its customer experience and attract a wider range of clientele.

Best TL Reviews

Asked for a fade and he didn't fade it all. Top is uneven, front is uneven. He had an attitude the whole time. I do not recommend!!!

First and foremost, thank you for your service and taking a stand against Dictator Wolf. I waited a little over 2 hours for a cut, but every minute was worth it to support an excellent person and business owner in the community. You have my support 100%, and I encourage more to #StandwithShep. This is how we overcome and prevail, supporting each other.

???????? Just got my haircut the last hour… Guy was chill and made my hair look decent enough…

Owner is the barber and is a good guy - he’s through at cutting your hair how you want, and is considerably cheaper than the hair cut place nearby. Also, no appointment needed. He only takes cash just FYI. Would recommend.

I may of not been able to get a hair cut today but I am proud to support such a brave owner like yourself. I did see a few of the cuts you've done and they came out great and the customer said they were very happy they finally got a cut. Sorry I couldn't wait with such a long line.

My husband and son got there haircut today. Shep did a great job. Usually other places always cut my husbands and sons hair to short or not short enough with their fades but shep did it perfect.

Got my haircut this morning and it looks great. I was happy to find he added a shaver capable of getting to the skin around my ears since the last time I was in. Because of this and the great fade I will be returning again. God bless America!

This barber shop stood up to the police against unconstitutional government intrusion and did what he’s done for years which is cut hair. These are the true local businesses that you should support. Plus great value for good haircuts