Quick Facts About New Summer nails
New Summer Nails Place, based on the comments provided, seems to have both strengths and weaknesses. In order to thoroughly analyze the strengths and weaknesses, let's break them down:
Strengths:
1. Excellent customer service: Many customers have praised the staff at New Summer Nails Place for being friendly, welcoming, and accommodating. They have been described as some of the nicest people ever met. This suggests that the salon has a positive and friendly atmosphere, which is crucial for customer satisfaction.
2. Affordable prices: Multiple comments highlight the attractive pricing offered at New Summer Nails Place. The customers find the prices to be amazing and the best they have seen. Offering competitive prices can be a significant strength for a nail salon, as it allows them to attract more customers and build a loyal client base.
3. Comfortable and clean environment: Several customers have complimented the massage and the overall cleanliness and comfort of the salon. This indicates that New Summer Nails Place prioritizes hygiene and creates a pleasant setting for their customers, which contributes to a positive experience.
4. Skillful nail technicians: Some customers have mentioned that their nails were beautifully painted and that the employees were able to deliver a good quality massage. This suggests that the salon has talented technicians who can provide satisfactory nail services.
Weaknesses:
1. Inconsistent quality: A few comments mention inconsistencies in service quality at New Summer Nails Place. While some customers had a positive experience with their nails lasting two weeks and looking great, others had negative experiences with uneven coats, crooked nails, and chipping shortly after the service. Inconsistency in service quality could be a potential weakness for the salon as it may lead to customer dissatisfaction and loss of trust.
2. Poor execution of requested designs: One customer expressed disappointment with the lack of nail design execution, even though they were assured it could be done. Failing to deliver on customer requests and expectations can impact the overall customer experience negatively, potentially resulting in lost business.
3. Rushed service: One customer mentioned that the nail technician was in a major rush to complete the service, resulting in a subpar job and crooked, thick nails. Providing rushed services can have a negative impact on the quality and customer satisfaction, potentially causing customers to seek services elsewhere.
4. Expensive and low-quality products: One customer expressed dissatisfaction with the quality of the nail set, which broke frequently, despite paying a significant amount of money ($66) for a new set with gel polish. Furthermore, another customer mentioned being asked to pay cash and being charged ATM fees when using the provided ATM. These incidents suggest that the salon might use low-quality products and have questionable payment practices, which can create a negative impression and diminish customer satisfaction.
5. Lack of design options: A customer mentioned that the salon did not provide the requested nail design, leading to a lower rating. Limiting design options can impact customer satisfaction, especially when they explicitly requested a certain design and were promised it could be done.
In conclusion, New Summer Nails Place demonstrates strengths such as exceptional customer service, affordability, a comfortable environment, and skillful nail technicians. However, the salon needs to address weaknesses such as inconsistency in service quality, poor execution of customer requests, rushed service, use of low-quality products, questionable payment practices, and limited design options to improve overall customer satisfaction and loyalty.
Best TL Reviews
Walked right in on a Sunday afternoon and they were some of the nicest people I have ever met. I wanted basic nails and they accommodated perfectly. The price are AMAZING, the best I have seen. Will 100% continue to go to them
That's great. The massage is very comfortable, clean and comfortable, and the staff is very warm and polite. I've been to many places, and I think this place is worthy of recommendation. The nails are beautifully painted, and the chubby employee has a good massage, and the dead skin is cut cleanly. Thank you for giving me such a good experience.
The lady who did my nails did a horrible job, she was in a major rush to get over it and then charged me $48 dollars for a fill. My nails looked crooked and thick, i was being very quiet and easy going trying not to bother her but it was obvious she just wanted to get it over with. I live nearby and i will not be coming back,
It’s hit or miss. The first time I went my nails (gel polish) lasted 2 weeks the coats were even and looked great, she did a really good job. The next time I went back I had someone different I asked her to square my nails, which she did but they weren’t even and she filed them way too short, didn’t put enough coats on I can see my natural nail almost through them and the coats were very uneven, then she filed my nails after she painted them and after 3 days they’re chipping. I don’t think I’ll be going back.
Not happy. Was to have cat eye nails which is done with a magnet. They said they could do but end service was not as shown. I had to tell tech to trim areas that were coming loose prior to fill. Now 5 days out 3 nails loose to point of coming off one of which was new tip. Have had nails for months and this is by far worst expensive. Would not recommend this shop.
They did a beautiful job on my nails! I was visiting from out of state and deff will be back next visit! Thank you ladies!
Got my nails done here a week ago. Paid $66 for a new set with gel polish . No designs just two sparkle nails . Every day since I’ve had this set put on a nail has broke . Never had this issue before . Got off work a little early today and stopped in. They told me to come back tomorrow .
I feel like for $66 my nails should be a lot better quality.
Not to mention they also kept asking me to pay cash , all I had was my card. But insisted I pay with cash. So I used their atm to withdrawal cash and was charged $6 in ATM fees . No this wasn’t on their usual cash Sunday .
The people are a lot nicer then Furture Nails we made a appointment their and no one talked to a group of 4 of us. I called summer nails and they were more friendly. The woman didn't do any design on nails though ???? she said she could do what I asked. Or my rating would be higher.
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New Summer nails Info
Amenities
Accessibility
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Wheelchair accessible entrance
Today
Opening Hours
| Monday | 09:30 AM - 08:00 PM |
|---|---|
| Tuesday | 09:30 AM - 08:00 PM |
| Wednesday | 09:30 AM - 08:00 PM |
| Thursday | 09:30 AM - 08:00 PM |
| Friday | 09:30 AM - 08:00 PM |
| Saturday | 09:30 AM - 08:00 PM |
| Sunday | 10:30 AM - 06:30 PM |
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