Quick Facts About Nikki Nail Salon
Nikki Nail Salon is a place that receives mixed reviews from customers. In order to analyze the strengths and weaknesses of the salon, we will consider the comments provided by various customers.
Starting with the strengths, many customers praise the salon for the long-lasting and beautiful nails they receive. One customer mentioned that their nails last for over a month, indicating that the salon uses high-quality products and provides excellent nail services. Additionally, the staff is described as nice, helpful, and accommodating, with one customer even mentioning that they wear masks for hygiene purposes. This demonstrates that the salon prioritizes customer satisfaction and safety.
Furthermore, the salon receives positive feedback for its lash services. One customer mentioned that their mother always gets flawless lashes at the salon, highlighting the expertise of the staff in this area. Additionally, great customer service is mentioned, which implies that the staff goes above and beyond to ensure a pleasant experience for customers.
Another strength mentioned is the ability of the staff to make good suggestions for customers who are unsure about what they want. This indicates that the staff is knowledgeable and has a good understanding of different nail styles and trends.
Moreover, one customer specifically mentions the excellent work of Mr. Leon and their satisfaction with the overall service. This highlights the expertise and professionalism of the staff at Nikki Nail Salon.
Moving on to the weaknesses, one customer points out that the salon has a smell and that the nails are only "okay at best." This suggests that there might be some cleanliness issues in the salon that need to be addressed, as an unpleasant smell can be off-putting to customers. Additionally, the average quality of nails can be seen as a weakness as customers expect the best quality when visiting a nail salon.
Another weakness mentioned by a customer is the low-budget nature of the salon. They state that the salon uses paper towels instead of proper towels, fans and heaters instead of dryers, and cold water for pedicures. Furthermore, they mention a lack of proper foot care, including scrubbing and removing dead skin. These factors contribute to a negative customer experience and indicate that the salon falls short in terms of providing high-quality pedicures.
Although this customer perceives the low-budget nature of the salon as a weakness, others perceive it as a strength. One customer mentions that the salon charges significantly less for services compared to others, which may attract budget-conscious customers. However, it is important to note that another customer mentions a preference for paying more for better service, indicating that not everyone values low prices over quality.
Another weakness highlighted is the slow service, although the owners of the salon are described as nice and community-oriented. Slow service can negatively impact the overall customer experience and may deter customers who are looking for efficiency and promptness.
Lastly, a negative review mentions a poor job done on the customer's nails, rude staff, and a wait time that exceeded the initial estimate. The customer also mentions that the salon was dirty and smelled like gas. This negative experience highlights several weaknesses, including inconsistency in service, lack of professionalism, poor communication, and hygiene issues.
In conclusion, Nikki Nail Salon has both strengths and weaknesses. The strengths include long-lasting and beautiful nails, lash services, good customer service, and the ability to make suggestions for customers who are unsure. However, the salon receives criticism for a smell, average nail quality, low-budget features, slow service, and negative experiences with some staff members. It is important for the salon to address these weaknesses and prioritize cleanliness, quality, efficiency, and professionalism in order to improve customer satisfaction and attract more customers.
Best TL Reviews
My nails are ALWAYS beautiful and last for over a month. They're very nice,helpful,and they wear a mask.
My mom gets her lashes done here all the time and she loves it. The nails are okay at best and the salon smells a bit but my mom always comes out with flawless lashes and a great customer service experience.
Im super glad I found this place, it's always booked but I don't care I'll wait my turn .I never have a problem with getting what I want and they make very good suggestions when I don't know what I want....yeah they stuck with me.
Mr. Leon was so wonderful to me and my daughter. His work perfect and neat.... I will be going back.
Very nice and entertaining place to have your manicures and pedicures done. They do a good job.
This is the most low budget nail salon I've ever been to. They don't have towels they use paper towels. They don't have dryers they use fans and heaters. The water for my pedicure was almost cold. They didn't let my feet soak for more than two minutes before they started. They hardly scrubbed or removed dead skin from feet. No lotion nothing. But they charged only $20 for my pedicure with gel polish and $5 for each of my 4yr olds to get a nail polish. So I guess you get what you pay for. I'd bring my girls back but I'd rather pay for better service for my pedicure.
My nails looks great. Service can be a bit slow but the owners are nice and they know the community, which I think is important.
I don't recommend this place. As you can see in the photo my nails were perfectly fine. Once they removed the gel by cutting my nail cutting my nails and scraping it off that is why my nails look so bad. Also I found the workers very rude and they told me the wait was only gonna be ten minutes but, it turned out to be thirty minutes and for this crappy job. The place was also dirty and smelled like gas. For now on I’m gonna go to my normal nail salon. So if you want a good job don’t go there please don’t waste your money.
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Nikki Nail Salon Info
Amenities
Accessibility
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Wheelchair accessible entrance
Today
Opening Hours
| Monday | 09:30 AM - 07:00 PM |
|---|---|
| Tuesday | 09:30 AM - 07:00 PM |
| Wednesday | 09:30 AM - 07:00 PM |
| Thursday | 09:30 AM - 07:00 PM |
| Friday | 09:00 AM - 07:00 PM |
| Saturday | 09:00 AM - 07:00 PM |
| Sunday | Closed |
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