Top Nails

+1 864-288-4252

225 W Butler Rd, Mauldin, SC 29662 United States of America

Open Today: -

Quick Facts About Top Nails

Strengths: 1. Excellent customer service: Multiple comments mention the friendly and hospitable staff, with specific praise for Ryan and Miss Kim. Customers feel welcome and valued at Top Nails. 2. Attention to detail and quality: Several comments mention the thoroughness and care taken during services, ensuring that nails are done perfectly and according to the customer's request. Customers appreciate the time and effort put into their nails, even near closing time. 3. Skilled employees: Customers specifically mention Ryan's talent and consistency in delivering high-quality services. There is also praise for Miss Kim's pedicures and eyebrow waxing skills. The staff at Top Nails are knowledgeable and skilled in their work. 4. Convenience: The location of Top Nails is mentioned as a positive aspect, with customers appreciating the proximity to their homes. This convenience encourages repeat visits and customer loyalty. 5. Improved management: Comments indicate that Top Nails is under new management, resulting in a better experience for customers. The new management has made positive changes to the salon, including adding more colors and designs and creating a welcoming environment.

Weaknesses: 1. Mixed experiences: One customer mentions that their experiences at Top Nails have been a mixed bag. While they appreciate the convenience and positive experiences outweigh the negatives, it suggests that not all customers have consistently positive experiences. 2. Pricing inconsistency: One customer expresses disappointment over the pricing difference between their previous visit and their most recent visit. They feel that they were charged more for the same service, which is frustrating for them.

In conclusion, the strengths of Top Nails are its excellent customer service and attention to detail, skilled employees, convenience, and improved management. However, there have been mixed experiences and occasional issues with pricing inconsistency. Despite these weaknesses, the majority of customers appreciate the services provided by Top Nails and have had positive experiences, leading them to recommend the salon to others.

Best TL Reviews

I came in at 6:30pm on a Thursday night their shop closed at 7pm. Ryan sat me in his chair and gave me the most beautiful set I have ever had in my life ???? most places see customers come in near closing time and they rush through the work and customers leave unhappy not here Top Nails took good care of me took their time making sure my acrylic was laid perfectly and the inspiration photo I had Ryan nailed it to the T, I’m new to the area and now have found my new nail shop. Wonderful place very hospitable business!

My EXPERIENCES over the years have been a MIXED BAG. My husband and I go there off and on since they are close to our house.

Their most valuable employee is MISS KIM, who does our pedicures. She is super friendly and does exactly what we request.

I love getting my eyebrows waxed here; they are always perfect. Even if I walk in for this service, waiting seems minimal.

There have been many excellent services and a few not-so-good ones.

We will continue going to this nail spa simply because the place is convenient, and positive experiences still outweigh the negatives.

I have been going to Ryan for 3 years and have never had a complaint! Today he put hearts on my nails at no charge for my daughter Ariana who has been in the ICU fighting covid pneumonia for 31 days. ???? Ryan is my go to guy but the entire staff is great!

Went there got my nails done by a gentleman the owner was not there, he charged me $42 for this gel set! Mind you these are my real nails!! When I arrived I had dip powder on my natural nails & they were little bit longer . I asked him to cut the nails down . During my appointment I let him know what I wanted I told him originally I had dip but then I ended up getting gel with overlay. Previously the owner did my nails with the dip and did not charge me nearly as much!!! These are my natural nails/ needing a fill-in... The price charged is upsetting!! That's all.

Outstanding nail services and amazing customer service. Always a very welcoming family environment. Have always enjoyed getting my nails done here and have never had any issues. Highly recommend for anyone looking to have 10/10 nails done! They have never failed me and have gotten me in quickly! The owners are some of the most friendly people i've ever met and always make me feel welcomed and taken care of!

Love Love Love the new management , the place looks way better than it did , they have a lot more colors and designs to choose from , Ryan did a great job on my Chome nails he made sure I was satisfied and comfortable as a customer , everyone is friendly and professional, I will definitely recommend to anyone .

Great work every time!! The salon is under new management and they really take the time to make sure you’re satisfied. Ryan did a fantastic job on my full set and they turned out perfect. I definitely recommend checking them out!!

First time posting a review but I have to say I love this salon. I don’t know what all the other negative salon were about because Kim and Tina are the sweetest person ever. They took their time to do my mani and pedi. This salon has the largest selection of gel polish I’ve ever seen. Needless to say I will be back.