Susie's Nails & Tanning

+1 423-296-0105

4767 TN-58, Chattanooga, TN 37416 United States of America

Open Today: -

Quick Facts About Susie's Nails & Tanning

Susie's Nails & Tanning place has several strengths based on the comments provided. Firstly, the friendly environment is consistently mentioned, with customers impressed by the friendliness and accommodating nature of the staff. This creates a welcoming atmosphere for customers and makes their experience more enjoyable.

The salon's ability to schedule appointments to fit customers' busy schedules is also highlighted as a strength. They make an effort to "squeeze in" customers and ensure they are seen on time, which is particularly important for individuals who have work commitments. This shows that the salon values customer satisfaction and convenience.

The quality of the service provided at Susie's Nails & Tanning is praised by several customers. They mention that their nails and eyebrows always look amazing after visiting the salon, indicating that the staff have a high level of expertise and skill. The positive experiences of the customers suggest that the salon consistently delivers satisfactory results.

One customer specifically mentions the great job done by a nail technician named Mek. They highlight his attention to detail, the clean and non-chunky nails, and his conversational skills. This suggests that there are knowledgeable and skilled staff members at the salon who are able to provide personalized services and make customers feel comfortable.

Another strength mentioned is the willingness of the staff to rectify any issues. When a gel polish peeled off within a few days, the customer was able to go back to the salon and have it fixed without any hassle. This shows that the salon takes responsibility for their work and is committed to ensuring customer satisfaction.

Susie herself receives praise for her excellent work. One customer highly recommends Susie and her staff, emphasizing their friendliness and willingness to accommodate customer preferences. This suggests that Susie sets high standards for her staff and ensures that they deliver quality services.

Additionally, the fair pricing and down-to-earth nature of the salon are mentioned as positive aspects. The affordability of the services is appreciated by customers, and the relaxed atmosphere at the salon adds to the overall positive experience.

Despite these strengths, there are also some weaknesses mentioned in the comments. One customer called to inquire about tanning beds, but was informed by a gentleman that they do not have any, despite the website stating otherwise. This inconsistency in information is a weakness and could lead to customer dissatisfaction and confusion. It indicates a lack of communication or updates within the business.

Another weakness highlighted is the poor durability of a gel polish application. The customer experienced peeling within a few days, which is unusual and not encountered at other salons. This suggests that there may be issues with the quality or application process of the gel polish at Susie's Nails & Tanning.

In conclusion, Susie's Nails & Tanning has several strengths, including a friendly environment, accommodating staff, on-time service, and overall customer satisfaction. The salon's ability to deliver excellent work, willingness to rectify issues, and Susie's reputation also contribute to its strengths. However, there are weaknesses in terms of inconsistent information about services and potential issues with the durability of certain nail treatments. These weaknesses should be recognized and addressed by the salon to further enhance customer experiences.

Best TL Reviews

Friendly environment. I have been impressed with everyone there that I have come in contact with.

I have seen the same nail technician twice. Her name is M. She's very friendly and accommodating.

They really always try to squeeze me in and get me out on time before work. My eyebrows and nails always look amazing. I used to live 7 min away and now I live about 12 and still go to them!

I called to schedule what kind of tanning beds they had. The gentleman that answered advised me they don't have tanning beds. It clearly states on their website "Tanning."

my nails came out sooooo good!!! and the service there was amazing!

My gel polish was peeling off from the cuticle down the same day. 3 days after having them done that looked terrible.

Never experienced this anywhere else.

They were awesome ???? I love my nails, I usually don’t get them done because I just don’t like chunky nails, but Mek I believe his name is did a wonderful job and I seriously am considering upkeep of them as him as my stylist. He was a great conversationalist and really cared about doing a great job. 10 out of 10 for sure

This place is pretty neat if not cramped but I enjoy going there regardless. I especially love how Ms.Susie actually listened when I asked for a clean up with my eyebrows bc everywhere else they try to make it extremely thin like it’s the 90’s again but not her and the nails are always good work and if you see a little mishap and point it out to them then they’ll fix it, hassle free. Gotta say, not a bad place, price is okay, really down to earth.

I absolutely love this place. Susie is excellent on her work. I would Highly recommend her and her staff. They are the friendliest staff and do what you want to be done. Not like some places that want to do it there way. I am very picky about my nails feet and eyebrow and I been 100% Happy. Darlene from Soddy-Daisy.!!!