Quick Facts About Pro Nails & Spa ( Across Laurel Roller Skating Center)
Pro Nails & Spa, located across from the Laurel Roller Skating Center, receives overwhelmingly positive reviews from customers. The strengths of the salon include skilled technicians, excellent customer service, a clean and comfortable environment, reasonable prices, and a wide variety of colors and designs.
Customers consistently highlight Annie as a skilled technician who can bring their desired nail designs to life. Many customers specifically mention Annie as their go-to technician and praise her attention to detail and ability to shape and smooth their nails to their satisfaction. Her expertise and professionalism contribute to the positive customer experience at Pro Nails & Spa.
The staff at Pro Nails & Spa is also highly commended for their friendliness and welcoming attitude. Customers appreciate the warm and professional environment created by the staff. The salon is described as clean and comfortable, providing a pleasant atmosphere for customers to relax and enjoy their nail services.
Another strength of Pro Nails & Spa is its reasonable prices. Customers appreciate that they can receive high-quality nail services at affordable rates. This factor makes the salon accessible to a wide range of customers and contributes to its positive reputation.
Furthermore, the salon offers a wide variety of colors and designs for customers to choose from. This allows customers to stay up-to-date with the latest trends and find a style that suits their preferences. The availability of diverse options adds to the appeal of Pro Nails & Spa.
While the salon is generally praised, there is one significant weakness mentioned by a customer in the comments above. According to this customer, the salon has unsanitary practices. They claim that the technicians reuse foot scrubs, nail files, and grooming tools without proper sanitation. This customer observed the reuse of these items and had to specifically request new tools. When they brought this concern to the manager or owner, they received a nonchalant response that suggested new items would come at an additional cost.
This unsatisfactory response from the manager or owner raises concerns about the overall sanitization practices followed at Pro Nails & Spa. The customer rightly points out that sanitization practices are mandatory according to health board regulations. The lack of attention to sanitation raises questions about the salon's commitment to customer safety and well-being.
It is important to note that this negative comment is a single opinion among an overwhelming number of positive reviews. However, the seriousness of sanitation concerns should not be undermined. Proper sanitation is crucial in any nail salon to prevent the spread of infections and ensure a safe environment for customers.
In conclusion, Pro Nails & Spa, located across from the Laurel Roller Skating Center, has several strengths that contribute to its positive reputation. Customers appreciate the skilled technicians, excellent customer service, reasonable prices, and wide variety of colors and designs. However, it is essential to address the sanitation concerns raised by one customer to ensure the overall safety and well-being of all customers.
Best TL Reviews
i really love this place especially annie because she knows how to do the designs i want. i’ve been coming her since october of 2021 and i’ve never had a bad experience! the people that work here are so sweet and very welcoming. i would definitely recommend coming here and booking with annie!!!
I absolutely love this nail salon, everyone is very friendly and professional and I have had a good experience each time I’ve gone. I always get a pedicure and full gel set. Annie is my go too girl and goes above and beyond for her clients. These nails are my latest but she kills it each and every time I go. These nails are “cat eye”. She shapes and smooths my nails like no other tech has before. I highly recommend Pro Nails and Spa for all of your nail needs.
I have been coming to Annie for over 10 years and there is nobody else I trust more to get my nail right. Annie and her staff provides wonderful service and does a thorough job. The shop is clean and comfortable. I would definitely recommend the shop. I followed Annie from her old shop in Columbia and would follow her again!
This place is SOOOO unsanitary! They reuse foot scrubs (the once purple scrubs are brown), nail files, nail grooming tools, all of it. When I went, I noticed this as she was about to use them on me and I asked her to use new EVERYTHING. Nobody should have to ask, that should be a given.
When brought up to the manager/owner, her response was nonchalant and irresponsible: “You have to pay extra for new items. They’re expensive.”
1. I asked for new products and they were used, free of charge.
2. They’re not expensive. A new kit costs less than $7.
3. Sanitization practices are MANDATORY, per the health board. I’m sure the health inspector will receive a different response than I got once they have to answer to them.
Needless to say, I will be doing my own pedicures from here on out. Disgusting.
I followed my nail tech Annie from another location in Columbia after 12 years. The location has been around but recently changed ownership a few months back so the reviews dated a year back don't apply. The prices are extremely reasonable and the vibe is welcoming. I would highly recommend this place. They have a wide variety of colors you can select and keep up with the latest trends. Check them out!
Annie is amazing!! She was great and extremely attentive to detail. I’ll be coming back to her for sure
Annie is Absolutely is the Best nail tech n the DMV -LAUREL!! I GO TO HER EVERYTIME I COME 2 VISITS ND SLAYS MY NAILS EVERYTIME 10STARZ !!???????????????????????? DANI
Annie was amazing! She did my purple ombre nails for my wedding and I was in love!! Highly recommend scheduling with her!!
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