Quick Facts About Ck nails and spa
CK Nails and Spa, located in Orlando, has received a mix of positive and negative comments from customers. In order to evaluate the strengths and weaknesses of the establishment, it is important to analyze the comments made by customers.
One of the prominent strengths mentioned by customers is the convenience of booking an appointment online. This feature allows customers to plan ahead and secure their preferred time slot. Additionally, the staff at CK Nails and Spa are consistently described as courteous, welcoming, and friendly. This creates a positive and inviting atmosphere for visitors.
Another strength of CK Nails and Spa is the complimentary drink offered to customers. Multiple customers expressed their appreciation for this gesture, mentioning the amazing strawberry lemonade and complementary glass of wine. This small detail adds to the overall experience and makes customers feel valued and pampered.
The cleanliness of the salon is also highlighted as a strength. Customers mention that the salon is always clean and the employees wear masks, which is particularly important in maintaining a safe and hygienic environment. The selection of colors and services is also praised, indicating that CK Nails and Spa caters to a variety of preferences and needs.
Furthermore, many customers speak highly of Kim, the owner of the salon. She is consistently described as friendly, consistent, and skilled at her job. Several customers mention that they have been coming to her for many years, indicating a high level of customer loyalty and satisfaction. This speaks to the expertise and professionalism of the salon.
However, the comments also point out several weaknesses of CK Nails and Spa. One recurring issue is the discrepancy between the advertised prices and the actual prices charged. One customer mentioned that the price was higher than expected, which raises concerns about the transparency and consistency of pricing. This could be a potential area for improvement for CK Nails and Spa in order to avoid customer dissatisfaction and confusion.
Another weakness highlighted by a customer is the quality of the manicure. The customer mentioned that the manicure was thick and looked like plasticine. This suggests that there may be a lack of attention to detail or inconsistency in the quality of services provided. This is an important aspect to address, as customers expect high-quality results when visiting a salon.
Additionally, one negative comment targets the owner, Kim, personally. The customer accuses Kim of being unprofessional and deceitful. They claim that she is a bad business owner who does not treat others with respect and dignity. While this comment could be isolated, it raises concerns about the management and professionalism of the establishment.
In conclusion, CK Nails and Spa has several strengths that contribute to a positive customer experience, such as convenient online booking, courteous staff, complimentary drinks, a clean salon, and a wide selection of colors and services. However, there are also weaknesses that should be addressed, including potential discrepancies in pricing, inconsistencies in service quality, and accusations of unprofessionalism. By addressing these weaknesses and building upon their strengths, CK Nails and Spa has the potential to create an even better customer experience and improve their overall reputation.
Best TL Reviews
I'm staying in Orlando temporarily for work. This place is walking distance from Hampton Inn on Kirkman. I booked online the night before (very convenient!) I was able to get right in, very courteous staff, they immediately offered me a complimentary drink, I chose an amazing strawberry lemonade. I got a hot stone pedicure with gel color and had my acrylics taken off and paid $81.00 with a tip. All in all, it was a great visit, but the price was a bit steep considering online the pedicure said $46.00. I didn't ask questions...????
I don't know what the rate was, I didn't get any special services, but she charged me $80, and the manicure was so thick it looked like plasticine
The hubby and I were visiting Orlando for a short period of time today. While he was busy I decided to stop by CK nails. From the moment I walked in, they were efficient. NOT rushing, just efficient. I was shown a nice book of colors, got started on my pedicure right away and then during that one of them was also doing my nails. The pedicure chairs seem very state of the art and the whole place gave chic vibes. I'm beyond pleased with my mani/pedi. I especially loved the free drink. ????
Love the staff. . Very friendly and welcoming to me(as a male). The drink menu took me by surprise. If I wasn't moving out of FL,this would be my go to place.????
I got a pedicure and manicure from Kim’s new place and it was such a great experience. Relaxing atmosphere and cute clean salon furnishings. Complimentary glass of wine was a nice touch. Top notch service overall! I recommend it. Thank you!
Kim is so awesome, she is always consistent, friendly, and does a great job! I’ve been coming to her for 6 years!
The salon is always clean, they wear masks, and they have a great selection of colors and services.
This place was phenomenal! Me my best friend and 4 year old got our nails and toes done we did the special pedicure they gave us strawberry Mojito complementary drinks it was delicious. The massage chairs we’re very thorough! Everyone was very proficient and kind they interacted with us and patient with the child! What I love the most was the massage on the foot and the parfai foot treatment I feel like I can walk him for miles!
Kim the owner is very unprofessional. She may be good at doing nails but she is a lying deceitful business owner. Extremely unprofessional business and they will take advantage of you. They can’t keep any employees because they are awful people who don’t treat others with respect and dignity. DONT GO HERE.
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Ck nails and spa Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Today
Opening Hours
| Monday | 10:00 AM - 06:00 PM |
|---|---|
| Tuesday | 10:00 AM - 06:00 PM |
| Wednesday | 10:00 AM - 06:00 PM |
| Thursday | 10:00 AM - 06:00 PM |
| Friday | 10:00 AM - 06:00 PM |
| Saturday | 10:00 AM - 06:00 PM |
| Sunday | Closed |
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