Regal Nails, Salon & Spa

+1 423-317-0340

475 S Davy Crockett Pkwy, Morristown, TN 37813 United States of America

Open Today: -

Quick Facts About Regal Nails, Salon & Spa

Regal Nails, Salon & Spa has received a range of positive and negative comments, providing insight into its strengths and weaknesses. In analyzing these comments, several key strengths and weaknesses can be identified.

One of the major strengths of Regal Nails, Salon & Spa is their friendly staff and reasonable prices. Many customers have praised the warm and welcoming atmosphere created by the staff, which contributes to a positive overall experience. Additionally, the reasonable prices offered by the salon make their services accessible to a wide range of customers.

The salon also receives positive reviews for their quality of work and attention to detail. Several customers mention that their gel manicures and pedicures last for an extended period of time, indicating that the salon provides high-quality services. The positive experiences of these customers can be attributed to the expertise of the staff members, such as Danny, who is consistently commended for his exceptional work.

Efficiency is another strength of Regal Nails, Salon & Spa. Many customers note that they are able to get their nails done quickly without compromising the quality of the service. This efficiency is particularly valued by customers who may have time constraints or prefer not to spend excessive amounts of time at the salon.

On the other hand, one weakness of the salon is its difficulty in communication. Some customers mention that it is challenging to contact the salon by phone and recommend walking in instead. This can be frustrating for customers who prefer to make appointments or have specific inquiries, highlighting an area in which the salon could improve their customer service.

Another weakness brought up by a negative reviewer is the inconsistency in the quality of services. While many customers praise the salon for their meticulous work, one individual had a poor experience with uneven nails and poorly-applied polish. This suggests that there may be some inconsistency in the skills and attention to detail among the staff members at the salon.

Additionally, a negative review mentions that the salon was not able to promptly fix a nail issue, highlighting an issue with timeliness and customer service. Customers expect their concerns to be addressed in a timely and professional manner, and this particular reviewer felt that their concerns were dismissed by the stylist.

In conclusion, Regal Nails, Salon & Spa has several strengths that contribute to positive customer experiences. These include their friendly staff, reasonable prices, quality of work, and efficiency. However, there are also areas for improvement, such as communication and consistency in service quality. By addressing these weaknesses, the salon can further enhance the overall customer experience and maintain a strong reputation in the industry.

Best TL Reviews

Very friendly staff and very reasonable prices.

I always go there to get my gel manicure and pedicure and they never fail me. Their wait time isn’t long either, they get you in and out at a reasonable time but your nails and toes still look great. I give them a 10/10. 5 star in my opinion.

** I also want to add that it may be hard getting ahold of them by phone, but your best bet is to just walk in and see what they can do for you. They get very busy because they don’t take appointments! Do not be rude, just be patient with them. ** ????

Danny did an amazing job. I've had these on for almost 3 weeks, it will be this coming Tuesday. I haven't had a fill in yet. I will definitely be coming back. Thank you so much Danny. You're the best.

Only giving one star because i can't go any lower. I never Leave Reviews anywhere, Let alone bad ones but this one needs to be out there. I have been going to this Salon on and Off for many, Many years. Not my "go to" but if my place is too busy i'll run in for a quick fill in. On Saturday i went in for a Fill in, I felt so rushed but was only me and one other girl in at that time. He applied my acrylic, Then polish. Did not file my nails or even them out. They were so Uneven, The edges were rough and the polish looked like a 3 year old did it. I waited until Monday to call to ask him if he would mind fixing them for me since they were so bad, All Danny's response was, Was "ok" Then he hung up. So I called back and told him i did not appreciate being hung up on, He said i told you we do not take appointments (Which i did not even ask for) And hung up on me again. I am aware that business' get busy, Especially during the holidays. But there was only 2 people in the entire salon at my visit. I would much rather sit there for an hour for my nails to look decent than to be in\out in 20 minutes when my toddler could have done a better job. For me it was the Customer service during the phone call. Completely Unprofessional and for that, I will not be going back, Do better Danny

I was really happy the 1st couple of times visiting, but lately, not so much. I recently took them off and started with a new set only to have them lifting and coming off a few days later. When I called about getting one fixed, I was asked to wait another day because they wanted to close early. Had to go elsewhere and redo the whole set again. I gave 3 stars because they are fast once they get around to you.

Danny is great. They are very fast and my nails are always perfect.

Great people with accurate and fast services. Prices for a full acrylic set with gel polish was $40.00

I have been going to this nail salon for 20 years. Wow that's a long time. They do a great job and Danny the owner is always there he works harder than the other's. And they are open 7 days a week. He tries very hard to do your nails right but fast so you are not there for hour or more. I have been to some other places as the years have went by, and noway do they compare to this place. They have good prices too. Will always be a customer and I tell everyone where I get my nails done.

My normal nail lady was on vacation and I needed a fill in, so I decided to give Regal Nails a try. The man who did my nails did an excellent job and took his time shaping and painting them. Overall, I am very pleased and will return if I'm in a pinch again.