Quick Facts About Thunder Nails and Spa
Thunder Nails and Spa has received both positive and negative feedback from customers. In order to analyze the strengths and weaknesses of the place, we will examine the comments provided.
Starting with the positive aspects, many customers appreciate the reasonable prices offered by Thunder Nails and Spa. Affordable prices are often a determining factor for customers when choosing a nail salon. Additionally, several comments mention that the staff does an excellent job. Customer satisfaction is crucial for the success of any business, and Thunder Nails and Spa seems to excel in this aspect. The fact that customers specifically mention that their nails are perfected, and that they have received several compliments on their nails, indicates the skill and attention to detail of the staff. Moreover, the friendly and caring attitude of the employees is mentioned in multiple comments. It is reassuring for customers to know that Thunder Nails and Spa values their well-being and takes care of them during their visit. Furthermore, several specific nail technicians, such as Tina and Kim, are mentioned as preferred choices by customers. This indicates that Thunder Nails and Spa has a team of skilled and experienced professionals that customers trust.
Moving on to the negative aspects, one customer complained that their nail broke off within a few days of visiting Thunder Nails and Spa. This raises concerns about the quality of the products and techniques used at the salon. Another customer felt that the acrylic powder used for their nails was not sufficient, indicating that Thunder Nails and Spa may be stingy with certain products. These comments suggest that there might be inconsistent quality control in terms of materials and techniques used by different technicians at the salon.
In terms of the atmosphere, the majority of comments mention that the salon is clean and has a nice ambiance. A clean and pleasant environment is important for customers to feel comfortable and enjoy their visit. Additionally, it is noted that Thunder Nails and Spa is professional in providing services such as ingrown toenail removal. This indicates that the salon has the expertise and necessary equipment for specialized procedures.
However, one customer expressed disappointment with their pedicure experience. The technician was described as unfriendly, communicated poorly, and did a subpar job. This negative experience raises concerns about the consistency and quality of service at Thunder Nails and Spa. Moreover, another customer mentioned that the technician doing their friend's manicure was constantly on their phone, indicating a lack of professionalism and dedication.
Despite the negative experiences mentioned, the comment section also includes positive remarks about Thunder Nails and Spa. For example, one customer who was hesitant about getting a pedicure ended up enjoying the experience and being satisfied with the result. This indicates that Thunder Nails and Spa can cater to customers who may have reservations or specific needs.
In conclusion, Thunder Nails and Spa has several strengths such as reasonable prices, excellent service, friendly staff, and a clean atmosphere. However, the salon has some weaknesses in terms of consistency, quality control, and professionalism. By addressing these weaknesses, Thunder Nails and Spa can work towards providing consistently exceptional service to their customers.
Best TL Reviews
My favorite salon to go to. Their prices are reasonable, they always do an excellent job, and everyone is so nice. They always make sure their customers are taken care of. Tina and Kim are the ladies I prefer to have do my nails.
came in Sunday and by Wednesday my first nail broke off trying to open a PLASTIC bag of pizza rolls!!!
Very stingy with the acrylic powder she used to fill my nails!
the lady was nice and atmosphere was clean.
I’m rewriting my review. I have been going to this same place every time I need my nails done. Sunday I was just blown away with how amazing my service was. Every single finger nail was perfected. The shape, the length, the color everything about my experience was truly amazing. What was even better is I went on a slow day, and I just got the best service ever here. I have been getting several compliments like wow. I’ll forever come here. ????
The lady who did my nails was so nice, asking me if I was okay if she thought she had hurt me (She didn't!) My nails came out great and the whole experience was amazing. Best nail salon I've been too.
Always a good experience. They are my go-to for ingrown toenail removal. Very professional
This was my first pedicure, ever, because I really don't like people touching my feet. I went with a friend for a girl day & I actually liked it. I was probably more ticklish than most, but my toes look great. They have massage chairs & hot stone massage and the works. Definitely worth doing. My stepdad even likes it!
I brought my husband and we got pedicures. They are amazing, our feet are so smooth and soft now. They're not rough and they even massaged my legs for days. My husband was even impressed and happy he went. I definitely will come back and know to bring him again too!
I don’t understand why this place has 4 1/2 stars, if I could give it zero stars I would. My friend and I went to this establishment 7/26 only because our regular salon was closed. Wearing a perpetual frown and not at all friendly, the man who did my pedicure communicated by grunts, one syllable words, pointing and heavy sighs. He did not ask me what type of pedicure I wanted just gave me the basic service and that was poorly done. He messed up my pinky toe by shoving on my flip flop and I had to tell him it needed to be fixed. My friend had a dip manicure and the woman who helped her was on her phone most of the time. Save your $$$ and go somewhere else. We won’t be back.
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Thunder Nails and Spa Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Today
Opening Hours
| Monday | 09:30 AM - 07:00 PM |
|---|---|
| Tuesday | 09:30 AM - 07:00 PM |
| Wednesday | 09:30 AM - 07:00 PM |
| Thursday | 09:30 AM - 07:00 PM |
| Friday | 09:30 AM - 07:00 PM |
| Saturday | 09:30 AM - 07:00 PM |
| Sunday | 02:00 AM - 06:00 PM |
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