Quick Facts About Garfield Nail Salon
Garfield Nail Salon has a number of strengths and weaknesses based on the comments provided.
Strengths:
1. Cleanliness: Multiple comments highlight the cleanliness of Garfield Nail Salon. This demonstrates that the salon takes pride in maintaining a clean and hygienic environment, which is a crucial factor in attracting and retaining customers.
2. Staff Expertise: The staff at Garfield Nail Salon are praised for their expertise and skill in providing various nail services. Customers specifically mention the staff's ability to shape nails, choose appropriate colors, and deliver desired designs. The positive feedback regarding the staff's abilities indicates a high level of professionalism and talent.
3. Customer Service: Several comments mention the accommodating nature of the staff, specifically mentioning Stephanie and Tony. The staff is described as patient and dedicated to delivering the best service possible. This focus on customer satisfaction is crucial for building long-term relationships with customers.
4. Range of Services: The salon offers a variety of services, including regular manicures, pedicures, UV gel fills, permanent French fills, and nail art. Having a diverse range of services allows the salon to cater to a wider customer base and meet different customer preferences.
5. Walk-ins Accepted: The fact that Garfield Nail Salon accepts walk-ins in addition to appointments suggests that they are flexible and willing to cater to customers with diverse scheduling needs. This convenience is appreciated by customers who may not always be able to make prior appointments.
Weaknesses:
1. Inconsistent Availability: One customer expresses frustration with Stephanie Parker at Garfield Nail Salon, mentioning that she only works three days a week and took a two-month leave of absence. This inconsistency in staff availability may lead to difficulty in scheduling appointments and potentially losing loyal customers who have to go elsewhere due to unavailability.
2. Poor Customer Service from Owner: One commenter mentions that the owner of Garfield Nail Salon denied them a gel manicure appointment on a Saturday, despite being a loyal customer for over 20 years. This suggests that the owner may not prioritize customer satisfaction or be willing to accommodate customer preferences. Poor customer service from the owner can negatively impact the overall reputation of the salon.
3. Lack of Name Recognition: While customers praise specific staff members, there are no mentions of the overall reputation or recognition of Garfield Nail Salon as a whole. This suggests that the salon may struggle with brand recognition and may need to work on building a stronger reputation in order to attract new customers.
4. Limited Availability for Weekend Appointments: A negative comment states that customers who do not pay for higher-priced services are unable to get weekend appointments. This exclusionary policy may discourage potential customers who are unable or unwilling to pay higher prices from visiting the salon. It is important for a business to cater to customers with varying budgets and availability.
In conclusion, Garfield Nail Salon has several strengths including cleanliness, staff expertise, customer service, and a range of services. However, there are also weaknesses such as inconsistent availability, poor customer service from the owner, limited name recognition, and a potentially exclusionary policy for weekend appointments. These weaknesses should be addressed in order to improve the overall customer experience and reputation of the salon.
Best TL Reviews
Absolutely love Garfield Nail Salon! My little one had a regular manicure and pedicure. She loves the leg massages. I had a Permanent French fill in and pedicure too. Very clean, parking is available out front and you are not rushed. Making an appointment works best, but walk ins are accepted too. Very honest about fitting you in to the schedule. Highly recommend!
Love it here!! Was searching around for a new spot. After being disappointed by so many. The girls here are amazing my second time for my regular pedicure and uv gel fill and I cannot complain ????
I am absolutely upset with Stephanie Parker at Garfield Nails, unprofessional she was gone for two months only works three days a weeks and when i couldnt make an appointment i had no choice but to go somewhere else. Stephanie i was very loyal to you especially when you moved a couple appointments and I accommodated it for you. I cant believe you wouldn’t take me anymore. Everything happens for a reason.
I am so happy to have found this nail salon. They are truly the definition of the type of service you expect at a nail salon. The salon is extremely clean and their staff is extremely accommodating. Stephanie is absolutely amazing!! She is so patient and really tries to deliver the best service possible. She never disappoints and will go above and beyond to make sure that I am happy! It is extremely difficult to find a nail tech who is all of the above and I am so happy that I finally found one! I 100% recommend using Garifeld Nail Salon! Additionally, my pedicure experience was exceptional as well!
10/10!!! Sophia did an amazing job! Not only with the art but also shaping my nails. My first time coming to this nail salon and I will definitely be going back!
Since the owner changed this place is not what it used to be. I can’t make an appointment on a Saturday for a gel manicure because they don’t have time for me and want me to come on Tuesday. If I could come on Tuesday I would but I can’t and I tried to tell her that but she was very adamant and won’t give me a gel manicure appointment on Saturday. I’ve been a loyal customer to this nail salon for over 20 years. Unfortunately, this will be one of my last appointments.
So just remember if you aren’t paying for higher services you can’t get a weekend appointment. Sophia who does my nails is good just as Aurora. Just the customer service from the owner isn’t one of the best.
Love this place, she did a beautiful job on my nails. I don't know her name but she was wonderful. Told her I was going on vacation and she took extra time to help choose the perfect color. I will go here whenever I need my nails done, the go to place for beautiful nails.
I have been looking for a new salon that does UV gel and I finally found it! Stephanie and Tony are so great! I showed Stephanie a picture of what I wanted and she did the exact same design! I highly recommend this salon!
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Garfield Nail Salon Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Planning
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Appointments recommended
Today
Opening Hours
| Monday | 09:30 AM - 07:30 PM |
|---|---|
| Tuesday | 09:30 AM - 07:30 PM |
| Wednesday | 09:30 AM - 07:30 PM |
| Thursday | 09:30 AM - 07:30 PM |
| Friday | 09:30 AM - 07:30 PM |
| Saturday | 08:30 AM - 06:30 PM |
| Sunday | 10:00 AM - 05:00 PM |
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