Discovery Outlet

+1 423-825-8455

4350 Ringgold Rd, East Ridge, TN 37412 United States of America

Open Today: -

Quick Facts About Discovery Outlet

Discovery Outlet Place, based on the comments provided, has several strengths that make it an attractive place for customers to shop. Firstly, it offers good bargains and deals, allowing customers to stay within their budget. This is particularly appealing for individuals working at non-profit organizations, as it helps them stretch their limited funds further. Additionally, the store is praised for its helpful and knowledgeable staff, who go above and beyond to ensure customer satisfaction. Employees like Jaylen, Brian, and Alicia are singled out as exceptional, making customers feel valued and appreciated. The store's cleanliness and organization are also mentioned as strengths, creating a pleasant shopping experience for customers.

One particular strength of Discovery Outlet Place is its variety of inexpensive tools. This is highlighted by a comment stating that there are great deals on tools, despite the store being a bit messy. The availability of affordable tools can attract customers who are specifically looking for such products.

However, there are a few weaknesses mentioned as well. One customer mentions that the store does not offer significant discounts on items that would typically be of interest to men. This suggests that the store may not cater well to the specific needs and preferences of male customers, potentially limiting its customer base. Another comment criticizes the store for charging high prices for cheap Chinese-made products. This implies that the quality of some items may be questionable, and customers may not always receive the value they expect for their money.

Overall, Discovery Outlet Place appears to have more strengths than weaknesses based on the comments provided. Its strengths lie in offering good bargains, having helpful staff, maintaining cleanliness and organization, and providing inexpensive tools. These positive aspects contribute to customer satisfaction and loyalty, as expressed by the customers who state that they will continue to shop at the store. However, the weaknesses mentioned, such as limited discounts on items for men and the potential quality concerns of some products, should be addressed in order to improve the overall shopping experience and attract a wider customer base.

Best TL Reviews

I live over 40 miles away from this store but it is worth the trip because I always find good bargains here. My trip yesterday gave me another reason to keep traveling to this store. When my husband and myself got to the register to checkout, we swiped our debit card to pay. There was a problem and we wound up overpaying. Jaylen and Brian were extremely kind and helpful at refunding the money that we overpaid. So I will keep shopping here as much for the great employees as the great values!

This store is my FAVORITE! They have wonderful deals and help me stay in budget for myself and my job at a non-profit! I tell all my friends and coworkers to shop here. Alicia is one of the best cashiers anywhere! She’s so knowledgeable and efficient that I thought she was a manager.

This location is way more organized than any other I have been in! Store was very clean!

About like the one in Hixson. A few item differences, staff is a bit more friendly here though.

Interesting store. Lots of inexpensive deals on tools. A bit of a mess but very helpful staff.

Awesome discount store.. Great employees just not so much a discount on things a man would shop for...

I was here for the customer appreciation day. This is a store that I go to sometimes just to see what they have. I have gotten some good deal from here and will keep them on the list

I learned that no price is to high to charge for cheap Chinese made junk.