Quick Facts About Nirvana Nail Spa
Nirvana Nail Spa has received overwhelmingly positive comments, attesting to the many strengths of the establishment. These positive attributes help to create a strong and reputable image for the spa. The strengths of Nirvana Nail Spa are as follows:
1. Flawless work: Many customers appreciate the attention to detail and the flawless work done by the nail technicians at Nirvana Nail Spa. They take their time with each client and ensure a high-quality finish. This attention to detail sets the spa apart and creates a positive experience for customers.
2. Excellent customer service: Customers consistently praise the customer service they receive at Nirvana Nail Spa. The staff is described as respectful, friendly, and attentive. They make customers feel comfortable and valued, creating a welcoming atmosphere.
3. Clean and beautiful facility: The spa is consistently described as spotless and well-kept. Customers appreciate the clean and beautiful environment, which adds to the overall experience. A clean facility instills confidence and trust in customers, enhancing their satisfaction.
4. Long-lasting nails: Multiple customers have mentioned that their nails last 4-5 weeks without chipping or flaws. This speaks to the quality of the products used and the skill of the nail technicians. Long-lasting nails contribute to customer satisfaction and value for money.
5. Nail art specialization: Nirvana Nail Spa is known for its specialization in nail art. Customers have voiced their admiration for the beautiful and artistic designs done by the spa's nail technicians. This expertise in nail art sets the spa apart from competitors.
6. Professionalism: The staff at Nirvana Nail Spa is consistently described as professional and knowledgeable. Customers appreciate the skill and expertise of the nail technicians and trust their abilities. Professionalism creates a sense of trust and confidence in the establishment.
7. Appointment-only system: The salon operates on an appointment-only basis, ensuring that customers receive undivided attention and personalized service. This system helps to create a smooth and efficient experience for customers.
8. Communication and convenience: The spa is praised for its easy and convenient communication, particularly through text messages. Customers appreciate the prompt and clear communication and find it convenient to reschedule appointments. This convenience further enhances the customer experience.
9. Talented nail artists: Many customers have mentioned specific nail technicians by name, praising their talent and skill. These talented nail artists contribute to the overall quality of the service provided at Nirvana Nail Spa.
While the majority of comments about Nirvana Nail Spa are positive, there is one comment that points out a weakness in the front desk service. One customer describes an unprofessional experience with Stephanie, particularly regarding booking issues. This negative experience highlights a potential weakness in the customer service aspect of the spa.
In conclusion, Nirvana Nail Spa has several strengths that contribute to its positive reputation. These strengths include flawless work, excellent customer service, a clean facility, long-lasting nails, specialization in nail art, professionalism, an appointment-only system, effective communication, and talented nail artists. It is important for the spa to address any weaknesses, such as the front desk service issue mentioned in one customer comment, to ensure continued customer satisfaction. Overall, the strengths of Nirvana Nail Spa greatly outweigh any weaknesses, making it a highly recommended establishment.
Best TL Reviews
Nirvana Nails Spa has been my go to nails spa for 3 years and I couldn’t be happier to have found my place!! Their work is flawless, they take their time with each client they’re very respectful and make you feel comfortable at all times. Their facility is always clean and beautiful. My nails last 4-5 weeks with no chipping or flaws. The products they use are great. I get compliments on my nails a lot and I send any friends or family their way and they never regret visiting them. Stacy and her team are professionals and know what they’re doing. They definitely specialize in their nail art. Absolutely beautiful!!!
Greatest place ever! This a pleasant combination of good customer service, great job from nail techs and a spotless place. I’ve been there twice and Paola is awesome!!! She’s perfectionist and won’t finish until everything looks good. She’s very professional and super friendly ! Stephanie always attentive and efficient, she’s a sweetheart. Stacey always caring about her customers, friendly and funny. Again, I’ve been there twice but they make you feel like they know you forever and treat you well. I’ll always come back here!!
i’ve been coming here for a couple of months and nirvana nail spa does not disappoint! ????all the nail techs are amazing, especially sai. I believe that’s how you spell her name. They are perfectionists and I always walk out satisfied! 100% recommend ????
**UPDATE**
I had to move my appt from the morning to late afternoon. Communications was easy and convenient by sending a text. As always, such a great experience with Heidi with my Christmas nails. She never disappoint and is truly talented. I work nearby but live much further away and I don’t think I will go anywhere else. Everyone there is simply amazing.
Heidi is the best but all of their nail artists to their receptionist is great. They run by appointment only and their policy is laid out so there is no misunderstanding or surprise. Something I really like and appreciate.
Amazing salon! Super clean and well kept, Paola did a great job on my gel pedicure and Siria SLAYED my nails! She is certainly a perfectionist, took her time and was very polite as well as patient. Will definitely be returning thank you ladies!!
Stephanie was extremely unprofessional especially when it came to booking. My entire day has been ruined. I booked online a week prior and Stephanie called the day before to say that my appointment was cancelled because she did not see it in the system. System issues are normal but it is the employees responsibility to correct that not mine. After going back and forth she moved me to 12pm. Once 12 pm came she tells me because she never responded with a link that means the appointed was not secured. I responded by asking why didn’t she send the link??? She didn’t remember. So now I have no appointment and am squeezed in for 12:45 and was not seen until 1pm. Everything scheduled for the day was now ruined. After her several mistakes that cost me o received no apology no accommodation in fact I came in with my natural nails and a gel fill and was charged extra for the length. Take a look at the picture and please tell me where there is extra length on short nails ? The nail tech was amazing but the service at the front desk is terrible and this is not the first.
First time visiting was today. The experience was wonderful. Welcoming and punctual. So be on time. They go by appointments and charge a deposit to hold your spot. Got a builder gel manicure done by Ana. Very gentle and neat with her work. Got a gel pedicure with Sai. Let’s say she got my toes feeling brand new. Her work is awesome. Live 30 mins out and will travel to get quality work. Would definitely recommend this salon.
Paola always have my nails looking so good with any design. I show her the design I want and she master it every time ???? I love the experience Nirvana Nails gives me every time I am there. All the ladies are very sweet, helpful and have your nails looking so gooood. Thank you ladies and Paola ♥️
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