Lopez's Barber Shop

+1 323-233-4220

5326 Avalon Blvd B, Los Angeles, CA 90011 United States of America

Open Today: -

Quick Facts About Lopez's Barber Shop

Lopez's Barber Shop has both strengths and weaknesses, as highlighted by the comments. Let's analyze them in detail.

Strengths: 1. Skillful barbers: Multiple comments praise the barbers for their skills and the quality of their haircuts. They have years of experience and can deliver good results. 2. Friendly and helpful staff: Several comments mention the friendliness and helpfulness of the employees. They are described as amiable and provide good customer service, making customers feel comfortable during their visit. 3. Hair products and beverages available: The shop offers hair products for sale, providing convenience for customers who may need them. Additionally, the availability of beverages adds to the overall customer experience. 4. Reasonable prices: One customer mentions that the prices are reasonable, indicating that customers are getting value for their money.

Weaknesses: 1. Overpriced: One customer complains about the high prices charged by the barbershop. They feel that the amount charged for a basic haircut is expensive, which can be a deterrent for potential customers. 2. Unlicensed barbers: Multiple comments highlight that some barbers are unlicensed, raising concerns about the qualifications and professionalism of those individuals. This lack of licensing can also impact the trust and credibility of the barbershop. 3. Lack of attentiveness: One customer mentions that the barbers are not attentive to customer needs. This lack of attention can lead to miscommunications and unsatisfactory haircuts, as some customers complain about consistently receiving incorrect hairstyles. 4. Long wait times and understaffing: Several comments express frustration with long wait times and understaffing issues. With only one barber available at times, customers have to wait for extended periods, causing inconvenience and dissatisfaction. 5. Special treatment to friends: One comment raises the concern that friends of the barbers receive special treatment, such as being allowed to cut in front, which can create an unfair and unprofessional atmosphere.

To address these weaknesses, Lopez's Barber Shop can consider the following actions: 1. Review and adjust pricing: Assess the pricing structure to ensure it aligns with the market rates and the quality of service provided. This can help retain existing customers and attract new ones. 2. Encourage licensing: Ensure that all barbers are licensed professionals, which can enhance the shop's reputation and give customers confidence in the expertise of the staff. 3. Improve attentiveness and communication: Conduct training sessions to emphasize the importance of listening to customers' needs and providing them with the desired haircuts. This can help improve customer satisfaction and loyalty. 4. Staff adequately: Address the understaffing issue by hiring additional barbers, especially during peak hours, to reduce wait times and provide better service. 5. Avoid favoritism: Establish a transparent system that ensures fair treatment for all customers, discouraging any special treatment for friends of the barbers. 6. Address the cleanliness and ambiance concerns: The comment about the shop being described as "ghetto" indicates a need for improvement in the cleanliness and ambiance of the establishment. Regular cleaning and maintenance can create a more welcoming atmosphere.

Overall, by addressing these weaknesses and building upon their strengths, Lopez's Barber Shop can enhance its reputation, attract more customers, and improve customer satisfaction.

Best TL Reviews

Overpriced UNLICENSED "Barbers" who are not attentive to customer needs. The first fat guy by the door now acts like the owner and talks more than cuts hair. They have friends hang out and get special treatment by letting them cut in front. some of them no longer use razors so they are cutting corners and charging almost $30 for a basic haircut. I had been coming here for years but these new guys have given the business a bad rep. DO NOT come here if you want real customer service and or your moneys worth. There are better barbers out there who take their job serious.

Zero stars if possible. Don’t come here if you want a good haircut. Barbers are lazy and don’t listen to the customers consultation. I have gone countless times to see if they can get it right and my brother went there as well. The idiots always cut it wrong and do mickey mouse haircuts. Long wait times, Understaffed, and unlicensed barbers there. Plus its ghetto asfk. Dont go there.

Great ???? God bless the people who work there

If I could rate 0 stars I would, these so called fake barbers could never get anything right. They don’t even have their license.

Son responsables hacen el corte a tu gusto ya tengo años con ellos me gusta son amables felicidades chicos ✨????✨????✨????✨????✨????♥️????♥️????♥️????♥️????♥️????ai llevó a mis 4 nietos

While they DO have the skill here. Their staffing is SIGNIFICANTLY lacking...understaffed CONSTANTLY...over an hour wait with only ONE barber. I know week days are 'slow,' but come on.

*UPDATE* Hour and a HALF now.

Really good barbers, 3-4 men working here are older men who cut hair very good. The young guy cuts hair very well. They are all helpful and fun. As you arrive grab a ticket, take a seat and a barber will call out your number. They sell hair products and beverages also. There is also a restroom inside.

Awesome customer service. The barbers did an amazing job with my husband and 2 sons. Their skills are awesome and prizes are reasonable. Definitely will be coming back soin.