Quick Facts About 1st Class Barber Shop
The 1st Class Barber Shop has received a mix of positive and negative feedback from customers. In order to understand the strengths and weaknesses of the place, it is essential to analyze the comments provided.
One of the main weaknesses highlighted by customers is the poor customer service. Several customers complained about feeling ignored or disrespected by the staff. One customer mentioned that when they arrived with their young children, the staff members inside just stared at them without indicating whether they were open or not. This lack of communication and consideration for customers is a serious issue that needs to be addressed by the management. Additionally, another comment mentioned that the barbers only call people they know, leaving others who have signed up on the waiting list feeling neglected and undervalued. This exclusionary behavior is detrimental to the reputation of the barber shop.
Furthermore, a customer reported a negative experience with a barber who seemed to rush the haircut and displayed disrespectful behavior by throwing money aside. This incident reveals a lack of professionalism and proper etiquette, which can greatly impact the satisfaction and loyalty of customers. Another comment highlighted the inconsistency in the shop's schedule, stating that they are often closed during weekdays or refuse to provide haircuts even when there is a barber present. This inconsistency in their operating hours can be frustrating for customers as it creates confusion and inconvenience.
On the other hand, positive comments remarked on the quality of the haircuts and beard trims provided by the barbers. It seems that customers are generally satisfied with the actual services provided. In addition, the comment mentioned that walk-ins are welcome on a first-come, first-serve basis if there is no prior appointment. This flexibility can be seen as a strength, as it allows customers who are unable to make appointments to still receive services. However, it is worth noting that the waiting time for walk-ins can range from 1 to 3 hours, which can be discouraging for customers who prioritize efficiency and value their time.
Finally, there seems to be some confusion regarding the payment methods accepted by the barber shop. One comment mentioned that cash payment is required, which may be a potential inconvenience for customers who prefer or exclusively use card payments. It would be advisable for the barber shop to clarify their payment policy to avoid any misunderstandings or frustrations.
In conclusion, the strengths of the 1st Class Barber Shop include the quality of the haircuts and flexibility for walk-ins. However, it is evident that there are significant weaknesses in the form of poor customer service, inconsistent operating hours, favoritism towards known customers, and disrespectful behavior exhibited by some barbers. Addressing these weaknesses and improving the overall customer experience will be crucial for the barber shop's success and reputation in the future.
Best TL Reviews
Very bad customer service. Not even sure if it’s a real business.
I came here on a Sunday only because the open sign on the door was lit up and the black an orange open sign was flipped to open as I walked up to the door with my six month old in a car seat and my 3 1/2-year-old to get his haircut for the first time the door was locked and everybody standing inside just stared at me instead of at least insinuating that they weren’t going to open the door they just let me stand there and look stupid I will not be coming back here and I will not be recommending the
Please do not waste your time adding your name to their waiting list. They only call people they know. Terrible customer service. If you're not a friend of the barbers, you're automatically last to be called. We walked out after watching 4 people get cuts when my son's name was next on the list. Do not come here if you value your time.
Mi hijo saco una cita con su primo. Estuvieron más de 3 hrs. En el lugar, recortaron a mi sobrino y se tuvo que ir pues trabajaba así que mi hijo se quedó y escribió que lo recogiera fui hasta el lugar. Me quede afuera esperando a lo que lo atendía, el barbero hizo el recorte súper rápido como que quería salir de el. Pienso pensaba estaba solo como es menor. Y cuando mi hijo le dio el dinero estoy observando por el cristal. Agarra el dinero y lo tira a un lado. Iba a entrar a reclamar pero mi hijo no me dejó. Además que andaba con mi otro hijo más pequeño. Pero el deseo de volver otro día a decirle que aprendiera y tuviera algo de educación me tenia nerviosa. No lo recomiendo a nadie mal educados poca educación. Aprende a tratar a las personas. ????
Great haircuts, 1st come 1st serve if you dont have an appointment. Can generally wait between 1 and 3 hours to get a haircut. Cash only I believe too.
I won’t go anywhere else to get my haircut and beard trimmed
This place is not 1st class in fact I think is a second rate, mediocre barbershop. First, they don’t know how to clean up the floor. Second, they let people they know go before you even if you have waited there for 2 plus hours. Last, they keep you waiting. They will repeat everything they do. And I have been here for hours. I do not recommend coming here unless you have 2 hours to throw away.
Si no tienes cita no te atienden, y los horarios entre semana están mal siempre están cerrados y cuando hay una persona adentro siempre te dice que no hace cortes que ya acabo su turno
1st Class Barber Shop Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Planning
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Appointments recommended
Today
Opening Hours
| Monday | 10:00 AM - 06:00 PM |
|---|---|
| Tuesday | 10:00 AM - 06:00 PM |
| Wednesday | 10:00 AM - 06:00 PM |
| Thursday | 10:00 AM - 06:00 PM |
| Friday | 10:00 AM - 07:00 PM |
| Saturday | 10:00 AM - 07:00 PM |
| Sunday | Closed |
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Location
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