Quick Facts About @epicsalon
Strengths:
1. Skilled and talented staff: The comments consistently praise the staff members at Epic Salon for their skills and expertise in their respective fields, such as massage therapy, waxing, facials, and hair styling. This indicates that the salon has a team of highly trained professionals who are knowledgeable and capable of providing excellent services.
2. Friendly and personable atmosphere: Multiple comments highlight the friendly and personable nature of the staff at Epic Salon. This suggests that the salon has created a welcoming and warm environment for its customers, where they feel comfortable and at ease.
3. Consistent customer service: The comment about Casey's consistent positive customer service indicates that the salon prioritizes providing a consistent and enjoyable experience for its customers. This suggests that the salon values customer satisfaction and aims to maintain a high standard of service across different staff members.
4. Informative and educational experiences: The comment about Ian providing an informative facial experience suggests that the salon focuses on educating customers about their specific skincare needs and how to improve their daily routines. This demonstrates that the salon goes beyond providing services and strives to empower customers with knowledge.
5. Ability to create a comfortable atmosphere: Several comments mention feeling comfortable and at ease during their appointments, indicating that Epic Salon has successfully created a relaxing and comfortable atmosphere for its customers. This is essential for a salon as it contributes to the overall customer experience.
6. Excellent results and customer satisfaction: Most comments express high satisfaction with the services received, whether it's a massage, waxing, facial, or hair styling. The positive feedback indicates that customers are happy with the results and feel that their needs and expectations are met.
Weaknesses:
1. Limited availability: The comment expressing the desire to visit the salon more often implies that Epic Salon may have limited availability, making it difficult for customers to book appointments frequently. This can potentially be a drawback for customers who wish to have regular visits.
2. Lack of diversity in services: The comments mainly focus on massage therapy, waxing, facials, and hair styling. There is no mention of other salon services such as nail care or makeup artistry. This suggests that Epic Salon may have a limited range of services, which may restrict some customers' choices and preferences.
3. Lack of details about specific services: While most comments praise the overall experience and results, they do not provide specific details about what makes the services exceptional. More specific feedback regarding techniques, products used, or unique features of the services would provide a clearer understanding of the salon's strengths and differentiating factors.
4. Limited information about pricing or affordability: None of the comments mention anything about the pricing or affordability of services at Epic Salon. This absence of information may make it difficult for potential customers to determine if the salon's services fit within their budget.
5. Limited diversity in feedback: All the comments are overwhelmingly positive, indicating a lack of diversity in feedback. While positive feedback is a good sign, having a range of opinions and experiences would provide a more comprehensive understanding of the salon's strengths and weaknesses.
6. Lack of comments about other staff members: Except for one mention of Elandra, the rest of the comments focus on Becky, Casey, Brittany, and Ian. This suggests that there may be a lack of feedback about the other staff members at Epic Salon, making it difficult to determine their strengths and areas for improvement.
Best TL Reviews
Becky is a fantastic massage therapist! I always know I'm going to feel 100% better when I walk out of her room. Everyone at the salon is always friendly and personable. My only wish is that I took the time to visit more often.
Becky was amazing! As a fellow massage therapist, I am very picky about receiving. She was very professional, thorough, and had the perfect combination pressure and relaxation. She knows her stuff- I highly recommend her and look forward to my neck massage.
Casey continues to provide the best waxing environment. She’s consistent in her positive customer service. Looking for the perfect, relaxing wax, seek out Casey. You won’t be sorry.
LOVED my experience at Rise Beauty Co.! My first ever facial was wonderful and left my skin glowing! Ian was very informative and walked me through the whole experience. I learned so much about my own complex skin and how to improve my routine. Looking forward to my follow up appointment in six weeks!
Today was my first experience here at Rise with Brittany. She made me feel so comfortable as if I had been going here for years. Would absolutely recommend her and I will be returning!
Elandra was great for my first ever appointment at Rise! She immediately made me feel comfortable and helped me decide what to do with my hair. I absolutely love the subtle but beautiful results. I look forward to seeing her again in 6 weeks for my touch up!
Casey is fantastic! It was an absolute joy to see what she would do with her Barbie Doll. I was not disappointed!
Best I can say is I *hated* taking the makeup remover wipes to her artwork.
This was my first time visiting this salon. Elandra did my cut and style and I really enjoyed speaking to her and getting to know her. She listened to my concerns and did a great job on my cut and sexy curl! I will return!
Place Pictures
@epicsalon Info
Amenities
From the business
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Identifies as women-owned
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
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Wheelchair accessible restroom
Amenities
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Gender-neutral restroom
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Restroom
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Wi-Fi
Crowd
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LGBTQ+ friendly
Planning
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Appointments recommended
Payments
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Checks
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Debit cards
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Credit cards
Today
Opening Hours
| Monday | 02:00 AM - 08:00 PM |
|---|---|
| Tuesday | 10:00 AM - 08:00 PM |
| Wednesday | 10:00 AM - 08:00 PM |
| Thursday | 10:00 AM - 08:00 PM |
| Friday | 10:00 AM - 08:00 PM |
| Saturday | 09:00 AM - 03:00 PM |
| Sunday | Closed |
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Location
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