Jimmy's

+1 610-461-2819

926 Chester Pike #1413, Sharon Hill, PA 19079 United States of America

Open Today: -

Quick Facts About Jimmy's

Jimmy's Place, based on the comments provided, has a mix of strengths and weaknesses.

Starting with the strengths, many customers praise the food at Jimmy's Place. They mention that the food is always good, with comments specifically highlighting the breakfast options, chopped beef on toast, and perfectly cooked scrapple. Portion sizes are also mentioned as being large and providing good value for the price. The prices are mentioned as being reasonable, which is another positive aspect of the restaurant. Additionally, some customers appreciate the friendly service they receive, with particular mentions of a charming and helpful hostess named Amanda. The cleanliness of the restaurant is also mentioned positively, with comments stating that the place is immaculate.

One of the strengths that stands out is the proactive customer service demonstrated by the staff. In one instance, a customer mentioned that after forgetting to give them utensils with their take-out, a lady from the restaurant came to their car to provide them. This level of attention and going the extra mile to ensure customer satisfaction is a positive feature of Jimmy's Place.

Moving on to the weaknesses, one common complaint is the difficulty in contacting the restaurant. Some customers mention that the phone line is always busy, which makes it challenging to place orders or get information. It is suggested that having a website set up to allow online orders could alleviate this issue. This issue with communication and accessibility is a significant weakness of Jimmy's Place.

Another significant weakness highlighted in the comments is the new management's lack of attention to food safety and undercooked food. One customer describes witnessing a cook eating with their hands and not wearing gloves or a mask while simultaneously cooking. This raises concerns about hygiene and the possibility of cross-contamination. Another customer mentions that their steak dinner was not cooked to their specifications, and the chicken tenders and fries were poorly fried. Furthermore, when the dissatisfaction was expressed to the staff, they were dismissive and even warned against expressing complaints to Jimmy himself. This lack of attention to food quality and customer satisfaction is a considerable weakness for Jimmy's Place.

In addition to these weaknesses, there are mentions of rude and impolite service. One customer felt rushed and like an inconvenience to the staff while ordering. The lack of masks worn by the employees during the COVID-19 pandemic is also mentioned as a negative aspect, as it shows a disregard for customer safety and well-being.

In terms of hours of operation, there seems to be some inconsistency and confusion. One customer mentions that the restaurant was closing earlier than advertised, causing initial confusion. However, they were still allowed to order despite the discrepancy. This inconsistency in operating hours can lead to customer frustration and a negative experience.

Overall, Jimmy's Place has strengths in terms of good food, reasonable prices, friendly service, cleanliness, and proactive customer service. However, there are significant weaknesses regarding difficulty in contacting the restaurant, lack of attention to food safety and quality, impolite service, inconsistent operating hours, and a disregard for COVID-19 safety precautions. These weaknesses need to be addressed and improved upon in order for Jimmy's Place to provide a consistently positive dining experience.

Best TL Reviews

Been going here a few years, the food is always good. Customer service is great, one time I had ordered take-out and after I left a lady came to my car to double check I had utensils which I thought was really nice. The only negative thing is that it’s hard to contact them. The phone line is always busy, I wish they had a website set up so I could order online.

They are under new management. I walked in I was greeted. The cook was eating with his hands no gloves on, No mask on And his mouth was juicy. And he was cooking at the same time. I saw that and I left and went to the Springfield diner. I will never will Come back to that establishment for anything. I was so disgusted. How are you eating And cooking people's food at the same time. I'm so sure his DNA fell in someone food. I could have been from OSHA Not to mention he didn't have no hair net on. You guys have to do better.

I will never get food here ever again. My husband ordered a steak dinner well done and nope still pink and bleeding. I also ordered 2 chicken tender platters and the fries were mushy and the chicken was as well. They were not fried well at all. Was told I had to wait until Tuesday for a refund. This is ridiculous!!!

Good food, good prices, and good conversation. Portion sizes are huge.

This little hole in the wall place is amazing. For 8 people leaving with full bellies and leftovers to take home only $60. I highly recommend this place. The staff can seem a little intimidating but they are good people. They take care of those who take of them.

Unfortunately, I did not have a good experience. I decided to take a co-worker and my mother-in-law to Jimmy's after hearing great reviews. We arrived and we were seated immediately. We ordered from the waitress and our food came out in a timely manner. However, my pancakes were very light (I like my pancakes on the darker side and I've never needed to request this anywhere else) as if they were on the grill for seconds but were done on the inside as they were thinner pancakes. Second, my home fries were under cooked and hard. Third, my scrambled eggs with cheese were also under cooked. When I and my mother-in-law made the waitress aware of our dissatisfaction (remarks including "Jimmy fell off") she told us not to say it loud or Jimmy would hear us and become upset. The waitress also explained it was under cooked because he is always rushing. As the owner of the establishment, there is no reason to become upset if customer's are being served UNDER COOKED food! I will not be returning and I did not enjoy my meal. Jimmy, please do not rush when cooking and be sure all food is cooked to standard before serving!

Me and my boyfriend arrived at 1:40pm on a Wednesday, the lady at the register told us they closed at 2pm. Although on their menu, Google, and the front door they have the hours listed as 6:30am to 3:00pm. My boyfriend and I were like "oh okay, well just leave then". However the lady said we could still order. So we did and I wish we did not. No one in the restaurant wore masks. They were not polite when taking our order and we felt rushed and like we were an inconvenience to them. Even though the lady told us we could order. The food was fine, nothing amazing. You can get better food and kinder service at Folcroft Diner. This was our first visit to Jimmy's and it will definitely be our last.

Awesome breakfast..

Very friendly service.

The place is immaculate.

Jimmy is very friendly and cordial.

Amanda the waitress was a charming and helpful hostess.

I highly recommend the chopped beef on toast.

Scrapple was cooked to perfection.

The coffee was fresh, delicious and flowing.

This is a must stop if in the area.

I say go!!!