Quick Facts About Classy Nails & Spa waxing
Classy Nails & Spa is a waxing place that offers both dipping and gel manicures, pedicures, and other nail services. Based on the comments provided, there are both strengths and weaknesses that can be assessed.
One strength of Classy Nails & Spa is the speed and efficiency of their service. Many customers mentioned that they were able to get their nails done quickly, both with and without appointments. This suggests that the salon is capable of managing their time well and accommodating walk-ins efficiently. Additionally, one customer mentioned that Tina, one of the nail technicians, is quick and efficient in her work, which implies that the staff members are skilled and experienced in their craft.
Another strength mentioned by a customer is the range of services offered by Classy Nails & Spa. The customer mentioned that they have had manicures, pedicures, and gel color changes, but have yet to try the other services offered. This suggests that the salon provides a diverse range of offerings, allowing customers to choose from various treatments according to their preferences and needs.
Affordability is another strength mentioned by a customer. The price for a full set is $55, which the customer considers to be reasonably good. This can be appealing to customers who are looking for quality services at affordable prices.
However, there are several weaknesses mentioned by customers that should be addressed. One of the most significant weaknesses is the poor customer service experienced by some customers. One customer mentioned that they had a terrible experience, waiting for a long time without proper attention and ultimately leaving without their nails done. Another customer mentioned feeling uncomfortable with their technician and ultimately leaving without getting their nails done as well. Additionally, a customer mentioned that there was no acknowledgment of their wait time and that they were charged more than initially quoted. These instances suggest a lack of professionalism and customer care, which can negatively impact the overall customer experience.
Inconsistency in service quality is another weakness mentioned by customers. One customer mentioned that their nails were not done correctly, with issues such as incorrect length, crooked nails, and wrong colors. This inconsistency in meeting customer expectations can lead to dissatisfaction and a lack of confidence in the salon's capabilities.
In summary, Classy Nails & Spa has strengths in terms of speed and efficiency, a range of services offered, and affordability. However, there are several weaknesses in customer service and inconsistency in service quality. These weaknesses should be addressed in order to improve the overall customer experience and reputation of the salon.
Best TL Reviews
Terrible experience. Went in to have my dip removed and new dip applied. I called, was told to come right in. Was there within 5 mins, waited 20 mins for someone to be available. Then they began removing my dip, moved me to another table once someone new walked in was told my nails needed 5 mins to process. Sat at the table for 15 minutes while she started the other persons nails. She finally came and checked, said just another minute and went back to the other womans nails. After waiting at the table for a total of 20 minutes I left. Horrible experience and will never go back.
I've been to other places in town and wasnt happy at all but I love this place. I was just a walk in and they got me done quickly. They look great too! Definitely will be back.
I didn't get my nails done because my appointment was at 4 p.m. and the guy didn't take me back until 4:30. I handed him the color dip powder I wanted and he kept asking me what I wanted. I just said I don't feel comfortable and I left. They can't see customers in a timely manner. They must not need our money very badly.
I have been using Classy Nails for about a year. Service is fast and efficient with and without an appointment. I have had manicures, pedicures and a change of gel color only. They offer an array of services I have not tried yet. I would recommend them to everyone.
first time going to classy nails heard great things about them but in my experience they didn’t do anything right i had the picture i wanted out, they didn’t do the length right, some of my nails are crooked, the colors not what i wanted at all, prices are pretty good 55 for full set but i wouldn’t recommend
I have never made an appointment and my wait time was minimal. Tina is very nice and quick at what she does. I have been here a handful of times and have been very pleased with my gel mani.
Not a good experience for my first time and will never go back. Out of respect, arrived 10 minutes early for my 2:00pm appointment. I was kept waiting for a scheduled appointment until after 2:30pm. The person only trimmed, shaped and then added a clear coat. Did not add any extra white fill or pink base. I was told $25 for a fill on the phone, but charged $30!!! No one in the shop acknowledged my wait time. Rude. Will never go back.
Wonderful family, plus my nails are fabulous ! My favorite nail place to go
Place Pictures
Classy Nails & Spa waxing Info
Amenities
Health & safety
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Appointment required
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Mask required
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Temperature check required
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Staff wear masks
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Staff required to disinfect surfaces between visits
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Planning
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Appointments recommended
Today
Opening Hours
| Monday | 09:30 AM - 06:00 PM |
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| Tuesday | 09:30 AM - 06:00 PM |
| Wednesday | 09:30 AM - 06:00 PM |
| Thursday | 09:30 AM - 06:00 PM |
| Friday | 09:30 AM - 06:00 PM |
| Saturday | 09:30 AM - 05:00 PM |
| Sunday | Closed |
How to go there
Location
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