gasoline barbershop and salon

+1 816-656-5390

10907 MO-45, Kansas City, MO 64152 United States of America

Open Today: -

Quick Facts About gasoline barbershop and salon

Gasoline Barbershop and Salon Place, based on the comments above, has several strengths and weaknesses. In this analysis, we will explore these aspects in detail.

Strengths: 1. Customer service: Many customers praised the kind and professional staff at Gasoline Barbershop and Salon Place. Comments such as "Deanna was kind & listened exactly to what my son had wanted," and "Liz our stylist did a fabulous job on both my and my husband's hair," highlight the personalized attention and care provided to customers.

2. Cleanliness: Another strength mentioned by customers is the cleanliness of the establishment. The comment, "The place was very clean & everyone was very professional," indicates that Gasoline Barbershop and Salon Place maintains high hygiene standards, creating a pleasant and comfortable environment for customers.

3. Expertise and skill: The expertise and skill of the barbers and stylists at Gasoline Barbershop and Salon Place are highly regarded. Customers mentioned that they have been going to this establishment for over a year because the staff takes care of their "entire family's haircutting needs." The mention of Rich being able to trim a beard like an artist indicates the high level of skill possessed by the professionals at this establishment.

4. Atmosphere: Customers appreciated the atmosphere of Gasoline Barbershop and Salon Place. The mention of "the owner being a down-to-earth very personable guy" indicates that the establishment has a welcoming and friendly environment. The presence of a leg lamp, which is a pop culture reference from the movie "A Christmas Story," adds a unique and memorable touch to the establishment's decor.

Weaknesses: 1. Listening and communication: While the majority of customers praised the staff's ability to listen, there were a few instances mentioned where this was not the case. For example, one customer mentioned that Rich did not listen to their brother's requests and proceeded to give a different haircut. Another customer mentioned that they had an appointment but still had to wait 45 minutes past their scheduled time. These instances indicate a lack of effective listening and communication skills, which can lead to customer dissatisfaction.

2. Time management: Some customers expressed frustration with the time management at Gasoline Barbershop and Salon Place. This is evident in the comment, "Took off work early, drove 25 min to get to my apt. waited past my apt time only for Rich to say that he can't do my hair tonight because it would take too long." Another customer mentioned that walk-in services seemed to be prioritized over appointments. These instances suggest a need for better time management and scheduling practices to avoid inconveniencing customers.

3. Inconsistency: One comment mentioned that Rich did not provide the requested fade, indicating a lack of consistency in the quality of service provided. Inconsistency in haircut outcomes can lead to customer dissatisfaction and a lack of trust in the establishment.

In conclusion, Gasoline Barbershop and Salon Place has several strengths including excellent customer service, cleanliness, expertise, and a welcoming atmosphere. However, weaknesses such as issues with listening and communication, time management, and inconsistency in service quality need to be addressed to further enhance the customer experience. By addressing these weaknesses, Gasoline Barbershop and Salon Place can continue to improve and attract more satisfied customers.

Best TL Reviews

Deanna was kind & listened exactly to what my son had wanted for a haircut. We were able to walk in, no problem. The place was very clean & everyone was very professional. Will definitely be coming back soon!!

Highly recommend! So glad we came here, Rich is a top notch barber. He did excellent with my son's cut, could not be happier! Kiddo was a bit nervous cutting off 8+ inches of hair but Rich was pleasant, professional & calm every step of the way. He gave such a great cut, the kid looks so sharp now, he's a new kid altogether! Thanks Rich!

Rich and the whole crew here are fantastic. They've taken care of my entire family's haircutting needs for over a year now. It takes a true artist to trim a beard like mine, and Rich is Picasso.

My younger brother had his hair grown out and asked Rich for a low fade with an undercut all the way around. He asked to show Rich a picture of what he wanted and Rich said he knew what he knew what he wanted. Rich then proceeded to do this and when he was shaving the sides (which my brother did not want him to do) my brother told him that’s not what he wanted. Rich didn’t listen and told him he knew what he was doing. It seems that Rich’s goal was to get his hair off his head not give my brother the haircut he wanted. And to top it off Rich didn’t even give him a fade.

Took off work early, Drove 25 min to get to my apt. waited past my apt time only for Rich to say that he can’t do my hair tonight because it would take too long … why set an apt if you can’t complete the task? Completely wasted my time

Walk in works best here!! I had appointment waited 45 minutes past time while walk in service was much more important. Don’t make a appointment if your time is pressed you will be greatly disappointed and leave for your event with no service. I drive a hour to get there and was never acknowledged. But awesome walk in service

Hands down THE best place to get your ears lowered. I love the atmosphere and the owner is a down to earth very personable guy. Nothing like having a hot steam towel while you get shampooed. Steve is my go to guy for sure! Last but not least, they have the best peice of home decor, THE leg lamp! If ya know, ya know.

Great place. Liz our stylist did a fabulous job on both my and my husband's hair. She went the extra mile to work around my disability and make my cut and color a pleasant experience. Rich also was very friendly and helpful. Would strongly recommend this place to my family and friends. A truly awesome place!!!!