Quick Facts About Exquisite Salon and Spa
Exquisite Salon and Spa has received a mix of positive and negative comments, which provide insight into the strengths and weaknesses of the establishment.
One of the strengths mentioned is the skill and creativity of the nail technician, Dorothy. The customer was impressed with the Gel X manicure and the overall look and strength of their nails. Dorothy's artistic abilities and specialization in designs contributed to the customer's satisfaction. This demonstrates that the salon has skilled and talented staff members who can provide high-quality services.
Another strength highlighted in the comments is the hairstylist, Dawn Klein. The customer raves about Dawn's ability to make their hair beautiful again and recommends her as the best stylist they have had. This suggests that Dawn is knowledgeable, friendly, and skilled in hair styling. Having talented hairstylists like Dawn can attract and retain customers.
The positive review also mentions the overall good vibe of the salon and the friendly staff. The customer feels welcomed and satisfied with the services received, particularly the massages provided by Michelle. This indicates that the salon has created a positive and friendly atmosphere, which can contribute to customer satisfaction and loyalty.
On the other hand, there are several weaknesses mentioned in the comments. One customer complains about the lack of response from the salon when contacting them via phone and leaving voice messages. This lack of communication can lead to frustration and dissatisfaction among potential customers. It suggests that the salon may need to improve their customer service and responsiveness.
Another weakness mentioned is the poor greeting received upon entering the establishment. This negative first impression can deter potential customers from returning and can also impact the overall reputation of the salon. The salon should focus on training their staff to provide warm and welcoming greetings to create a positive initial experience for customers.
Furthermore, a negative review mentions the misrepresentation of the establishment's services. The customer states that the services listed on the website and brochure do not match up to the actual staff. This can lead to disappointment and dissatisfaction among customers who were expecting certain services or staff members. The salon should ensure that their marketing materials accurately represent the services they offer and the abilities of their staff.
Overall, Exquisite Salon and Spa has strengths in terms of skilled and creative nail technicians, talented hairstylists, and a friendly atmosphere. However, they need to address weaknesses such as poor phone communication, lack of a warm greeting, and misrepresentation of services to improve customer satisfaction and retention.
Best TL Reviews
They have a listed phone contact that No one seems to answer. Went in for Botox. Was told she would not do eye without filler first. She would not do my 11, rather the upper forehead. I left feeling I did not get what I went in for and very disappointed. I Won’t go back. Very unsatisfied.
I visited Colorado from Miami and decided to get my nails done. I must say I was very impressed with my nail tech, Dorothy. I am really indecisive and she took the time to be extra creative. She is very artistic and specializes in designs. I got the Gel X manicure instead of acrylics and I was surprised by the strength and overall look of my nails. I HIGHLY recommend her for doing nails.
Dawn Klein is absolutely phenomenal! She made my hair beautiful again!!!! I cannot recommend her enough! She’s friendly, kind, and has great ideas :) she helped me decide on exactly how much hair I wanted to cut off and how to layer it :) she’s the BEST stylist I have had! Thank you so much Dawn! And thank you Exquisite for having Dawn on your staff!!! See you in 4 weeks! Can’t wait!
I give this establishment a one out of five stars due the poor misrepresentation of the establishment. I called several times before coming into the establishment. Under several occasions leaving voice messages and no one got back to me. Finally upon coming into the establishment I did not receive a warm greeting.
The services that are provided on their website and under brochure do not match up to the staff. Each occasion I was informed to leave my information so they could get back to me. No one has gotten back to me on any of those occasions.
I would not recommend this establishment to anyone.
I absolutely love this salon! It has such a good vibe as soon as you walk in the door, everyone is so friendly and they make sure you leave satisfied. I usually go in for their massages and Michelle is AWESOME! She genuinely cares about each of her clients and gives you the best advice on how to take care of your back. I would definitely recommend Exquisite Salon
My experience at Exquisite Spa and Salon was fantastic. I was very impressed with the professional appearance of the building, waiting area, rooms, everything shiny, even more with Sofia. She designed a treatment plan that worked with my budget. My results have been amazing and the prices were great. Plus, Sofia has an amazing touch when it comes to facial treatments. The stuff is very friendly and professional, the rooms clean and well kept. I am looking forward to going back again
Debra Steele is a true artist with hair. She designs the right style for you and its always unique. She really pays attention to what looks good and keeps me feeling updated, current, authentic and beautiful. I highly recommend her! Call her for an appointment! You'll be so happy with your hair if you do.
I was impressed with the way the salon is set up and looks, everyone is very friendly. I have never had a high dollar (more then 15.00) hair curt before and I have been trying for years to get a certain cut. I made an appointment with Susan for a hair cut and to my surprise I finally got the hair cut I have been wanting for years. Susan is great and takes her time with you and cares very much about her clients. I cant wait to see how she does with my nails this week.
Place Pictures
Exquisite Salon and Spa Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Planning
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Appointments recommended
Today
Opening Hours
| Monday | Closed |
|---|---|
| Tuesday | 09:00 AM - 05:00 PM |
| Wednesday | 09:00 AM - 05:00 PM |
| Thursday | 09:00 AM - 04:00 PM |
| Friday | 09:00 AM - 07:00 PM |
| Saturday | 09:00 AM - 07:00 PM |
| Sunday | Closed |
How to go there
Location
Places
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