Quick Facts About Nueva Imagen Beauty Salon
Strengths:
1. Cleanliness: The salon is described as being clean, which is an important factor for a beauty salon. A clean environment can make customers feel more comfortable and have a positive impression of the business.
2. Quick service: Several customers mentioned that they were able to get in and out of the salon quickly. This can be a strength for customers who are looking for a fast and efficient experience.
3. Reasonable pricing: One customer mentioned that the price of the service was fair considering the type of business. This can be seen as a strength as customers appreciate value for their money.
Weaknesses:
1. Inconsistent service: One comment mentions that the quality of service varies depending on whether the owner is present or not. This inconsistency in service can be seen as a weakness, as customers may prefer a reliable and consistent experience.
2. Lack of skills and communication: Customers have complained about the lack of skill and professionalism of the staff at the salon. One customer mentioned that a stylist did not even section their hair properly before cutting, resulting in a bad haircut. Another customer complained about the language barrier and difficulty communicating with the stylist. These weaknesses can lead to dissatisfaction and a negative impression of the salon.
3. Poor customer service: Several comments mention poor customer service, such as not being greeted, long waiting times, and unprofessional behavior like talking on the phone while cutting hair. These issues can greatly impact the overall customer experience and discourage repeat business.
4. Quality of haircut and styling: Multiple customers expressed dissatisfaction with the quality of their haircuts. Complaints included unbalanced fades, lack of attention to detail, and not following the customer's requested style. These weaknesses indicate a lack of skill and attention to customer preferences, which can result in unhappy customers.
5. Uncomfortable experience: One customer mentioned discomfort during their haircut due to wind and loose hair irritating their face and eyes. Another customer noted that loose hair was not properly removed after the haircut, which can also lead to discomfort. These weaknesses can make the overall experience less enjoyable for customers.
In conclusion, while Nueva Imagen Beauty Salon has strengths such as cleanliness, reasonable pricing, and quick service, it also has several weaknesses including inconsistent service, lack of skills and communication, poor customer service, and issues with the quality of haircuts and the overall experience. Addressing these weaknesses will be crucial for the salon to improve customer satisfaction and attract repeat business.
Best TL Reviews
Discriminan cuando no esta la dueña. Sobre pasaron mis hijos 2 veces. Se les dice pero no Cambian. Cuando estan los dueños toman todo en orden..Mal servicio
I usually get my hair cut here and it's a certain lady I always and only let cut my hair. I went today before they closed the salon but she wasn't there so I just asked another lady and I showed her what I wanted which was short hair with some thin layers and she didn't even section my hair or grab even pieces of my hair, just got a chunk of it in her hand and started cutting all fast like she didn't have time. Horrible experience ever. Totally do not recommend ! ????
Great experience, place was clean. People were friendly. Got me in and out in less than 15 minutes total for a quick clean up. Price was reasonable.
Buena atención y servicio precio justo en base al giro del negocio
The only thing good is I didn’t have to wait too long to get my hair cut . But I showed the lady a video of how I wanted my hair and at first it looked good from the front but the back THERES NO DIFFERENCE it looks like I didn’t even get a haircut ! for 25$ + a tip it wasn’t good at all !!! very displeased with it! Go somewhere else !
Customer service here sucks!!! Wasn't greeted by anyone. I had called to ask if they had time to dye my hair... Guy said yes come now, so I did just to sit and wait 45 minutes? I left. Dyed my own hair at home! I wouldn't recommend this place at all.
Today is my last day going here. I go in regular ly and get a cut or line up every week. I DO NOT SPEAK SPANISH. But the lady who cut my hair wasn't fluent in English but could definitely communicate obviously couldn't cut hair! I felt as if tho she was talking bad about me because I sat down on her seat before she got there. I always go there each week because it is the closest barbershop to my house. DO NOT HAVE A BARBER CUT PEOPLE'S HAIR OF THEY CANNOT! ZERO STARS IF I COULD.
Terrible service. Went in for a men's haircut and lady was very unprofessional talking on the phone while cutting my hair, didn't provide a mirror for me to check if i liked the result, didn't say thank you after paying for the haircut, didn't remove the cover from me properly so hair wouldnt fall on me.
The haircut was annoying because there was a lot of wind coming in from the back door directly to my face making all the loose hair itch me while drying up my eyes. After the haircut she didnt remove loose hair properly (used a dry rough towel) and didn't use powder.
I asked for a taper and the fade had a noticeable difference in size so the fade wasnt faded properly.
Very unsatisfied, will not return.
Nueva Imagen Beauty Salon Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Payments
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Debit cards
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NFC mobile payments
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Credit cards
Today
Opening Hours
| Monday | 10:00 AM - 07:00 PM |
|---|---|
| Tuesday | 10:00 AM - 07:00 PM |
| Wednesday | 10:00 AM - 07:00 PM |
| Thursday | 10:00 AM - 07:00 PM |
| Friday | 10:00 AM - 07:00 PM |
| Saturday | 09:00 AM - 07:00 PM |
| Sunday | 09:00 AM - 03:00 PM |
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