SFO Airport Terminal 2-Lower Level

California 94128 United States of America

Open Today:

Quick Facts About SFO Airport Terminal 2-Lower Level

SFO Airport Terminal 2-Lower Level has several strengths and weaknesses according to the comments provided.

One of the strengths mentioned is the bright and spacious environment. The airport is described as "schön hell", meaning it is well lit, creating a welcoming and comfortable atmosphere for travelers. Additionally, the comment mentions that the airport has short walking distances, making it easier for passengers to navigate through the terminal. This is especially beneficial for individuals with limited mobility or those carrying heavy luggage.

Another strength highlighted is the availability of free amenities such as drinking water and unrestricted Wi-Fi access. The provision of free drinking water is particularly valuable, as it allows travelers to stay hydrated without the need to purchase bottled water. Having unlimited and hassle-free Wi-Fi access is also a significant advantage, as it enables passengers to stay connected and entertained, especially during potentially long waiting times.

The comment also notes that Terminal 2-Lower Level offers a great view of the runway, which can be an enjoyable experience for aviation enthusiasts or anyone who appreciates the sights and sounds of airplanes taking off and landing. Additionally, the terminal provides a variety of restaurant options, suggesting that passengers have a range of dining choices to suit their preferences.

However, there are several weaknesses mentioned in the comments as well. One drawback highlighted is the lack of convenient amenities at the arrival lobby, other than a Starbucks. This can be inconvenient for passengers who are looking for a greater variety of options or services upon their arrival, particularly if they have specific needs or preferences.

Another weakness pointed out is the closure of the Terminal 2 C gates checkpoint, which has resulted in difficulties for passengers trying to access the C gates, specifically for Delta flights. This is a significant inconvenience, especially for disabled or physically impaired travelers who may require extra assistance or accommodations. The comment expresses disappointment with the new arrangement and implies that the changes have negatively impacted the overall flying experience for these individuals.

Despite this, there is positive feedback regarding the helpfulness and efficiency of the staff at the Alaska Airlines ticket counter. The specific mention of a staff member named Alanah suggests a positive experience with customer service. This is a strength for Terminal 2-Lower Level, as friendly and efficient staff can greatly enhance the overall passenger experience and ensure a smooth and pleasant journey.

Lastly, the comment mentions that like any other airport, Terminal 2-Lower Level has the typical inconveniences of lines and the unnecessary practice of removing shoes during security checks. While these limitations may not be unique to SFO Airport, they are still considered weaknesses as they contribute to delays and inconvenience for passengers.

In conclusion, SFO Airport Terminal 2-Lower Level offers several strengths such as a bright and spacious environment, free amenities, a great view of the runway, and a variety of restaurant options. However, there are weaknesses, including the lack of amenities at the arrival lobby, the closure of the Terminal 2 C gates checkpoint, and the typical inconveniences associated with airport security. Despite these limitations, positive feedback regarding staff efficiency and helpfulness at the Alaska Airlines ticket counter demonstrates that the overall passenger experience can still be positive at Terminal 2-Lower Level.

Best TL Reviews

Schön hell, kurze Wege, kostenfrei Trinkwasser, WLAN, was nicht zeitlich limitiert ist, man hat einen tollen Blick auf die Startbahn und viele Restaurant-Angebote.

The arrival route is very good in SFO,there's only a Starbucks at the arrival lobby. which is a little bit inconvenient.

Surprisingly tidy garage. It's a little sad I've gotten accustomed to dirt people relieving themselves in garage stairwells. Apparently those guys aren't parking here and that's just fine in my book.

Level 3 Departure is where you get picked up by UBER or Lyft. Airport is high ceiling, medium size, not too crowded. Takes about 20 minutes from San Francisco city with no traffic, but to be safe allow yourself 1 hour travel time to avoid unusual traffic. All clearly indicated, very pleasant airport.

Holy #$@- they screwed the pooch on closing permanently the terminal 2 C gates checkpoint! It is AWFUL trying to get to C gates (Delta). Used to be great, even with non-TSA contractors employed at SFO. Now, woe is to disabled or physically impaired flyers. SHAME!

We were helped by Alanah at the Alaska Airlines ticket counter and she was great! Very friendly, efficient and helpful. All the staff at the counter were great!

It's like every airport, wiith lines and people taking off their shoes for no real reason.

No crowds for early morning check in.